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“Safe, clean, easy”

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Barcelo Guatemala City
Ranked #4 of 49 Hotels in Guatemala City
Certificate of Excellence
Annapolis, Maryland
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Safe, clean, easy”
Reviewed 25 April 2014

This is a good stay. The neighborhood is safe, the rooms are nice, large, and clean, and the breakfast buffet is pretty oustanding. We were here for two different nights. On the first one they upgraded us to a suite (very posh) and the second time was a regular room with two double beds. There is a good grocer just around the corner that is a good place to grab some easy and cheap food.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Gerente at Barcelo Guatemala City, responded to this review, 28 May 2014
Dear Guest,

Thank you very much for sharing the experience of staying at our hotel with the members of Tripadvisor. We are pleased to know that we have met your expectations regarding our services.
We hope to see you soon at Barcelo Guatemala City Hotel.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,467 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (199)
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Guatemala City, Guatemala
Level 5 Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 April 2014

I spent a night there recently. The hotel has been updated and remodeled recently and it shows. The rooms are spacious, clean and well kept. The breakfast buffet is good and reasonably priced. The swimming pool is clean though it seem like it had a shortage of chairs. The hotel is usually pretty busy, it is conveniently located, it is only a few blocks away from La Zona Viva, where you can find nice places like Fontabella a very nice shopping center which offers a wide variety of restaurants. Though zona viva and Fontabella are both within walking distance this is Guatemala, people drive to travel one block, so if you want to do like the locals do, take a cab to Fotabella and then walk around zona viva where you can find Hard Rock Cafe for all you HRC fans! The hotel is a very good value for what if offers.

Room Tip: The rooms on the new tower are a bit nicer, though usually a bit more expensive. In any case it is w...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Francisco C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Gerente at Barcelo Guatemala City, responded to this review, 21 April 2014
Dear Francisco C,
Thank you for taking the time to write about our service and location. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala City.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laguna Niguel, California
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 April 2014

I stayed in the hotel few times, the rooms are clean and staff is happy to help you and friendly.
Breakfast buffet have a nice selection, fruits, breads eggs dishes and yogurt
I always feel very safe.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MIRNA V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Gerente at Barcelo Guatemala City, responded to this review, 21 April 2014
Dear Mirna V,
Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will help us to keep our high service standards. Hope to see you soon in Guatemala.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Palm Beach, Florida
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 April 2014

Thank you in gate1, for the trip , the hotel was very good and the guide the best to explain everything, I will always travel with gate 1 because is very good and affordable, all the people on their trip are fun . till th enext time ......

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank COLETTEDU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review, 9 August 2016
Dear Guest,

Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.

We hope to see you soon in Barceló Guatemala City Hotel.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level 5 Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 April 2014

This was our second visit to the hotel and it didn't dissapointed us. Rooms are spacious and confortable, staff is very friendly and helpful, and both the breakfast and the dinner buffet are as good as ever.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marta G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Gerente at Barcelo Guatemala City, responded to this review, 21 April 2014
Dear Marta G,
Thank you for taking the time to write about our service. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Howell, Michigan, United States
Level 6 Contributor
110 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 5 April 2014

A stayed here a combination of two nights, one at a time. The hotel is very inviting, has multiple restaurants, two gyms, pool, sauna, steam room, and a few bars. Staying here is like a vacation in itself. The price is very reasonable as well. The hotel is located in a business district and has a bunch of other restaurants within walking distance. The rooms are clean and modern. The bathroom is very nice and has a bunch of different bathing products not offered by most hotels. Also don't forget to get the breakfast. One of the best hotel breakfast's I have had!

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Gerente at Barcelo Guatemala City, responded to this review, 21 April 2014
Dear Jon D,
Thank you for taking the time to write about our service and for sharing your whole experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guest. This will help us to keep our high service standards.
We hope to see you really soon.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 3 April 2014

I have been a Customer for the las four years at Barcelo hotel Guatemala city and Travel all over the world. But Barcelo hotel Guatemala is the best!!
I love to talk to people and ask question about the hotel and the country where i m. As a result, hotel Barcelo, becomes to be my favority. Never heard any or seen a costumer unsastify. In addition, the security is friendly and very polite. The hotel has two restaurants with very excelent Manu plus a hiuch sport bar with fantastic atmósfera.

  • Stayed March 2014
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Messi614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Gerente at Barcelo Guatemala City, responded to this review, 21 April 2014
Dear Messi614,

Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations.
We hope to see you soon at Barceló Guatemala City Hotel.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Barcelo Guatemala City

Property: Barcelo Guatemala City
Address: 7 Avenida 15-45 | Zona 9, Guatemala City 01009, Guatemala
Phone Number:
Region: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Guatemala City
#4 Luxury Hotel in Guatemala City
#4 Best Value Hotel in Guatemala City
#4 Romantic Hotel in Guatemala City
#4 Family Hotel in Guatemala City
#7 Business Hotel in Guatemala City
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 397 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Barcelo, Expedia, TripOnline SA, HotelQuickly, Cancelon and Evoline ltd so you can book your Barcelo Guatemala City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo

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