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“Great stay for business travelers”

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Barcelo Guatemala City
Ranked #4 of 49 Hotels in Guatemala City
Certificate of Excellence
Reviewed 20 August 2014

We spent 5 nights in one of the 2-story suites. The view from our room was spectacular and the room was spotless. Awesome upscale place to hold small business meetings in both the room and in the beautiful lobby bar. Great laundry services, great staff, great amenities including the breakfast buffet. Located in a secure area of town, we were able to wander the streets and checked out the local mall which was a great experience. WARNING: crossing main streets is not for the faint of heart! Would gladly recommend the Barcelo to other travelers and you can bet we'll stay there again...

  • Stayed: May 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank LynnLeason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 9 August 2016

Dear Guest,

Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.

We hope to see you soon in Barceló Guatemala City Hotel.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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498 - 504 of 1,575 reviews

Reviewed 19 August 2014

Barceló is a hotel located in the 10th area of Guatemala City, a district close to the airport and where the main hotels are located. It is a relatively safe area of the city. The hotel is totally safe, constantly watched by security staff at all areas. The rooms are spacious, conservatively decorated, following the American standards for top hotels. Barceló offers some extra services that add value to the hotel: free high-speed wifi, free transport from/to the airport, a very convenient heated swimming-pool. Breakfast buffet was rich and varied offering different North American and Guatemalan food, delicious in any way. The prices of the rooms are very competitive compared with other top hotels in similar cities. I think Barceló is an excellent choice for those travelling or business and for those who want to start their vacation in Guatemala from the capital city.

  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank PedroMSanchez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 8 August 2016

Dear Guest,

Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.

We hope to see you really soon.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

Barcelo
Much bigger than the princess
Very nice large pool that is very warm
Main restaurant has excellent breakfast buffet, with large number of options (great juices, custom omelettes etc.)
Dinner restaurant also has buffet, but is expensive $22 a person, half price for kids 11 and under, The sports bar has cheaper prices, but ended up being very expensive primarily due to kids drinks.(Pizza Hut, KFC and McD are one block away)

Mostly good service, however, they kept bugging us about whether we had purchased breakfast for 2 or 4, (We had purchased for 4, but said several times we only purchased 2, but then always said it was ok) I think this might have be related to the fact that we booked on expedia.

We were a group of 10 over 3 rooms. At 9pm on the last night the front desk told us that one of our rooms was not booked for the last night, I explained that was not the case, and she replied. "You need to come down to the front desk, Right Now"
At the front desk, I showed them my receipts and after 20 minutes they said. OK, you can stay... almost as if they were doing me a favor, no apology, the Female Supervisor, who was managing things, never even looked at me. This makes no sense, as they cleaned that room during the day.
My only guess is that they wanted to see how much I paid Expedia.

If I'm back, I will likely stay here again, but if I book through 3rd party, I will carry my confirmation papers everywhere. :)

Room Tip: preferable to face pool, as the other side faces the airport.
See more room tips
  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
Thank caseynshan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 9 August 2016

Dear Guest,

Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.

We hope to see you soon in Barceló Guatemala City Hotel.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014 via mobile

We have visited friends in Guatemala several times and have stayed at the Barcelo on occasion.
Our recent room was a first rate corner room, king size bed, and a balcony with great views of distant volcanoes.
The friendliness of the staff, the upscale ambience, the pool, and location made for a great stay.
But the breakfast buffet was what sets this hotel a notch above other first class hotels. Impressive wait staff, many American and Guatemalan food items, eggs cooked to order by a great chef, fruit, 7 kinds of fruit juice, and a pleasant porch dining experience overlooking the pool started mornings in a great way.
If you are looking for a first class hotel at a reasonable price in Guatemala City, then the Barcelo is for you.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Paulglass5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 8 August 2016

Dear Guest,

Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.

We hope to see you really soon.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

I was first impressed by the ambience of the hotel when I walked in the first time. This property is beautiful. There were many people there to serve the clients. The food in the dining room was quite delicious and bountiful. The rooms were extremely nice, with large beds, plenty of pillows, and plentiful amenities in the bathroom. I would recommend this hotel to anyone staying in Guatemala City.

  • Stayed: July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank EuropeanTraveler16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 8 August 2016

Dear Guest,

Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.

We hope to see you really soon.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

I live in Guatemala, my parents came to visit and we decided to stay at the Barcelo since they had a good experience in their last stay there. It was great!

I stayed on the top floor, the rooms were clean and beautiful, bed was firm, service was excellent, breakfast was wonderful, pool was warm and Jacuzzi hot.

The only things I can say as a negative: The bathroom door cannot be locked, but that didn't bother us any. Also, the air conditioner in our room made a rattling noise, kind of like a fan. My parents were on the 8th floor and didn't have any issues with their air conditioner though. Since it didn't bother us (we sleep with a fan on at home) I didn't complain. The staff is so friendly and efficient they would probably have switched our room if I had complained.

My daughters didn't want to leave, and to be honest, neither did I!

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Jane J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 8 August 2016

Dear Guest,

Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.

We hope to see you soon in Barceló Guatemala City Hotel.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

The stay was very nice. Buffet well stocked with fresh local food,breakfast made to order.Room was very nice,modern,well stocked for a traveler .in room coffee,robes,hairdryer,tolietries,Caravan uses this as a start and finish stay because they are so efficient.

  • Stayed: July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank suseas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 8 August 2016

Dear Guest,

Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.

We hope to see you really soon.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Barcelo Guatemala City

Address: 7 Avenida 15-45 | Zona 9, Guatemala City 01009, Guatemala
Phone Number:
Region: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Guatemala City
#4 Luxury Hotel in Guatemala City
#4 Family Hotel in Guatemala City
#4 Best Value Hotel in Guatemala City
#4 Romantic Hotel in Guatemala City
#7 Business Hotel in Guatemala City
Price Range: £67 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 397 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Barcelo, Hotels.com, Booking.com, Odigeo, Expedia, TripOnline SA, HotelsClick, Ebookers, Evoline ltd, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Barcelo Guatemala City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo

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