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Barcelo Guatemala City
Ranked #4 of 49 Hotels in Guatemala City
Certificate of Excellence
Reviewed 5 September 2010

I stayed at this hotel only one night. Rooms were large and beautifully furnished. Bathrooms with brand new towels and various cosmetics, also coffee and tea machine. I had a beautiful balcony overlooking the pool and surrounding buildings (nothing special). Beds very comfortable and clean, with white crisp linen. Staff speaks very good English which is very rare in Guatemala
The hotel has free transportation to and from the airport every hour and a free ride to the mall.
I ate dinner in the buffet restaurant, was very good and service excellent.
This hotel has floors for smokers and no smokers.
I highly recommend this place. This hotel has everything you can desire and more

  • Stayed: May 2010, travelled solo
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1  Thank Margaret S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this reviewResponded 8 August 2016

Dear Guest,

Thank you very much for sharing the experience of staying at our hotel with the members of Tripadvisor. We are pleased to know that we have met your expectations regarding our services.
We hope to see you soon at Barcelo Guatemala City Hotel.
Best regards.

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928 - 934 of 1,736 reviews

Reviewed 4 September 2010

Location is in Zona 9, not advised to walk around but hotel has great service, good food, rooms with balconies, etc.

Stayed: January 2010, travelled on business
Thank lazytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this reviewResponded 8 August 2016

Dear Guest,
Thank you for taking the time to review our hotel.
We hope to see you very soon in Barceló Guatemala.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2010

Two friends and I traveled to Guatemala with Gate 1. The hotel in Guatemala City was perfect, with helpful staff, a lovely (and inexpensive) spa, a great pool, and a good location. After our first day relaxing, we boarded the bus with Walter as our guide.

Walter gave us interesting information on the scenic and beautiful drive to Antigua, where we saw beautiful churches, great views, and had free time for lunch. We then went on to Chichicastanengo, a wonderful Mayan city with a lot of character. Our hotel there, the Mayan Inn was architectually fascinating, though the rooms smelled musty and were not the best lit or most comfortable. However, it was clearly the best hotel in the area, and the staff was very helpful. Don't miss a trip to the cemetery if you go!

The next day, we went on to Lake Atitlan, where our trip was unfortunately cut short due to rain. I'd like to spend more time there, as it was beautiful. We then went back to Guatemala City.

Overall, the trip was lovely. The staff was always helpful and friendly, the accommodations were about the best available, and the sights were great. On my next trip, I'd plan to spend more time in Antigua and at Lake Atitlan, but I'm glad I went.

  • Stayed: July 2010, travelled with friends
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1  Thank LJM2009DC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this reviewResponded 8 August 2016

Dear Guest,
Thank you for taking the time to review our hotel.
We hope to see you very soon in Barceló Guatemala.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2010

This upscale hotel was part of our 5 day package from Gate 1 Travel.

Gate 1 Travel was excellent about booking our trip to Guatemala with day tours to Antigua and Lake Atitlan including an awesome overnight in Chichicastenango at the Mayan Inn.

This particular hotel was in a very nice and safe area of Guatemala City with various restaurant within a walking distance.

The hotel personnel was efficient, professional and very courteous.
The hotel is well maintained with a nice pool area and the rooms are excellent.
The breakfast buffet (included with the room) is simply spectacular with many international and local dishes.
I definitelly recommend Gate 1 Travel to book your trip to Guatemala and this nice hotel.

  • Stayed: August 2010, travelled as a couple
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2  Thank OttawaFans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this reviewResponded 8 August 2016

Dear Guest,
Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.
We hope to see you soon.

Best regards,

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Reviewed 14 August 2010

I am unable to find a quiet hotel in Guatemala and the Barcelo was also noisy. I left the clarion suites because of the noise and moved to the Barcelo. At first I thought it was good until around 9.00pm the Convention Center gets going with the thumping disco music which goes on all night. Take away the noise from the Convention center and it would be ok. The rooms are nice, clean and well appointed. The staff seem to be ok. The internet connection was useless, very slow – also you need to ring the reception each time you want to connect and they charge $10 per day. Room service was quick and the food good. I liked the pool as it was nice and big and no one seemed to be using it.

  • Stayed: August 2010, travelled on business
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1  Thank munizaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this reviewResponded 8 August 2016

Dear Guest,
Barceló Guatemala City Hotel would like to thank you for have stayed in our hotel and share your experience in Barceló.
We are sorry that during your stay you have suffered those inconveniences . Your comments will help us to continue improving our service and quality standards.
Best regards,

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Reviewed 2 August 2010

The hotel was elegant and clean, the service was first class. Incredible pool and spa area. Gourmet fare with astounding buffet. Friendly, professional, very visible staff treated us like royalty. Excellent amenities. Close proximity to airport. Shuttle service hourly. ATM/Debit machine in lobby. My travel partner and I were placed in the newer tower; our friends in the older tower. The older section was very clean and equally well-appointed but it was, well, older! So, if possible, ask to be placed in the new tower. Safe -- you must insert your room key in the elevator in order to push the button to that floor.

  • Stayed: May 2010, travelled with friends
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Thank Erieite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this reviewResponded 8 August 2016

Dear Guest,
First at all, Barceló Guatemala City Hotel would like to thank you for have stayed in our hotel and share your experience in Barceló.
We are sorry that during your stay you have suffered those inconveniences . Your comments will help us to continue improving our service and quality standards.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2010

Hotel is in Zone 9, closest to the airport so you can hear the aircraft engines roar, sometimes at 1am. WIndows are not soundproofed so you can also hear the hotel's central air conditioning plant late at night from the seventh floor, if your room overlooks that side.

Having stayed at the Intercontinental a few blocks away in Zone 10, the Barcelo is dated and definitely not in the same league. However, the breakfast and lunch buffets are very good, and the corporate room rate is much lower. It is nice to be able to check in for your AA flight at the office in the hotel and avoid the long line at the airport.

  • Stayed: July 2010, travelled on business
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1  Thank RichRR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this reviewResponded 8 August 2016

Dear Guest,
First at all, Barceló Guatemala City Hotel would like to thank you for have stayed in our hotel and share your experience in Barceló.
We are sorry that during your stay you have suffered those inconveniences . Your comments will help us to continue improving our service and quality standards.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Barcelo Guatemala City

Address: 7 Avenida 15-45 | Zona 9, Guatemala City 01009, Guatemala
Phone Number:
Region: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Guatemala City
#3 Spa Hotel in Guatemala City
#3 Best Value Hotel in Guatemala City
#4 Romantic Hotel in Guatemala City
#4 Luxury Hotel in Guatemala City
#7 Business Hotel in Guatemala City
Price Range: £69 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 397 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 
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Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo

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