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“typical best western hotel...”

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BEST WESTERN PLUS Hotel Stofella
Ranked #18 of 47 Hotels in Guatemala City
Tobyhanna, Pennsylvania
Level Contributor
295 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“typical best western hotel...”
3 of 5 bubbles Reviewed 18 March 2014

the rooms are a bit too filled with furniture, but comfortable, clean beds... in-room internet access easy. breakfast buffet: adequate and plentiful. I arrived late so didn't venture too far for food, but mc Donald's on corner has a café with wonderful fresh brewed coffee.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AngelaAlaska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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244 reviews from our community

Traveller rating
    55
    89
    60
    28
    12
See reviews for
32
43
37
64
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
West Springfield, Massachusetts
Level Contributor
230 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 bubbles Reviewed 3 February 2014

Arrived to Guatemala City and this hotel was in a nice location- walking distance to some nice restaurants. Front desk staff were curt and not friendly. I stayed here twice and both times felt uncomfortable walking to the front desk due to their demeanor. I felt asking them a question was bothersome. Customer service = not impressive.

Room was nice and shower head was powerful.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmington Hills, Michigan
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 14 January 2014

I was here with a tour group. It's OK. Decent room, staff all right. Lady in the hotel bar very nice. Restaurant adequate. It served for one night. I've been told the location is good but since I was just joining a tour group, I can't really vouch for that. It was very close to the airport.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScreenName008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California, United States
Level Contributor
132 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
3 of 5 bubbles Reviewed 13 January 2014

The good: great location in the zona viva, walkable to many restaurants.

The bad: overpriced, no pool and rooms are just OK, and the lady at the front desk is not nice! I was there twice in December and the same lady was there both times. She treated me OK, but she was pretty rough with the guests in front of me on one visit and she was pretty cold to me on the second visit. I understand that its only $70-$80/night, but the Barcelo is the same price and they have an amazing pool. For the value, I would go elsewhere.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Fortuna de San Carlos, Costa Rica
Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 26 November 2013 via mobile

When I needed a last-minute overnight close to the airport, I knew that the Best Western would suffice for a mere $75. As expected, it was nothing more than satisfactory. The room was small with a window that looked into the interior of the hotel hallway. Bathroom was about 85% clean. There is no bar at the hotel and instead, two quite depressing restaurants. Applebee's across the street was a last resort, but preferred given the options at the hotel. Breakfast at the hotel (included) was again mediocre at best. You get what you pay for!

Stayed November 2013, travelled solo
Helpful?
Thank sivartyad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, Ca
Level Contributor
125 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 30 October 2013

We stayed here the night we arrived in Guatemala. It was a very short ride from the airport. Surroundings were lovely, we particularly admired the newly polished wood floors. Our 3rd floor room was large, comfortable, and quiet. The bathroom, however, emitted a foul smell, so it was necessary to keep it closed. Wifi service, pleasant staff, reasonable prices. The morning breakfast was really good. Didn't have a lot of time to explore the area, but we enjoyed our short walk around before departing the next morning. I would definitely stay here again.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LMRah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston, South Carolina
Level Contributor
101 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 18 October 2013

Very large and well appointed room and quiet considering it's location on a major road. We were welcomed with a rum punch! I don't know if this only applies to tour groups, but it was most welcome after the long bus ride. Two large beds, free wifi, even a fridge.

Room Tip: Room 234 was relatively quiet
See more room tips
  • Stayed October 2013, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Hotel Stofella

Property: BEST WESTERN PLUS Hotel Stofella
Address: 2 Avenida 12 28 | Zona Viva, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #18 of 47 Hotels in Guatemala City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — BEST WESTERN PLUS Hotel Stofella 3.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Best Western Plus Stofella is located in the heart of the zone Viva and ten minutes from the airport. We are surrounded by exclusive stores, office buildings, residential areas and an abundance of restaurants and nightclubs. The Best Western Stofella has luxury rooms fully equipped with automatic locks, cable television, analog dial up dataports, electronic safes and hairdryers. The Trattoria Veneziana Restaurant offer mediterranean and international food you can also ask for room service or have delicious snacks at our Caffee Venezia. ... more   less 
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Also Known As:
Best Western Stofella Hotel Guatemala City
Best Western Hotel Stofella
Best Western Guatemala City
Guatemala City Best Western
BEST WESTERN PLUS Hotel Stofella Guatemala/Guatemala City

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