We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“View is amazing”
4 of 5 bubbles Review of Jardines del Lago

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Jardines del Lago
Ranked #6 of 29 Hotels in Panajachel
Certificate of Excellence
Columbus OH
Level Contributor
424 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 284 helpful votes
“View is amazing”
4 of 5 bubbles Reviewed 25 April 2014

We stayed two nights here. As others have said, the views are wonderful. The gardens were nice and there is a small children's play area. We were driving so chose this hotel as it has secure parking. Our room was nothing special. The rooms open directly onto the open corridor. It was a hot night and there is no AC so we needed to keep the windows open. Unfortunately, a noisy group of young Americans arrived late, and got up early. They yelled to each other and run along the corridor, oblivious to other guests. Thankfully they only stayed one night. There's not much the hotel can do about noisy guests, other than post signs asking people to be quiet between, say 11:00 pm and 7:00 am. We enjoyed the breakfast buffet - but there was no fruit the second day. Maybe we were too late.

Stayed March 2014, travelled with friends
Helpful?
3 Thank ohiowanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

201 reviews from our community

Traveller rating
    70
    93
    24
    12
    2
See reviews for
42
68
10
14
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Cambridge, United Kingdom
Level Contributor
59 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 16 April 2014

Overall good value. Worth it for the beautiful views and gardens. Let's face it, that's why you're staying at Lake Atitlan!

Stunning lake view gardens.

Comprehensive buffet breakfast included.

Rooms were basic, dated and could do with repairs.

Staff were helpful.

5 minute walk to Calle Santander (town) and lakeside restaurants/bars.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StueyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Picton, Ontario, Canada
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 7 March 2014

Rooms were basic clean. All you need when all you will probably use your room for is sleeping! Lots of sleeping space for 3 adults, but you had to lounge on the beds as well. There were no chairs, etc. As rooms open to walkway, could be a bit noisy, especially in the morning if you were planning to sleep in. Buffet breakfast was adequate, but I had had better in Guatemala. The receptionist, however, did not know what time breakfast started, and had to ask someone. The gardens were absolutely beautiful. You could tell that the owners of this hotel were working hard to keep the standards up and to rebuild the grounds after the large storm Agatha.

Room Tip: Book room for 2.
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JanR12_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review, 21 April 2014
Good day from Panajachel. We appreciate your comments as it helps us to improve day by day. We will consider your suggestions and ensure that your next visit will see some of the same. We are pleased to have contributed to a good rest and enjoy our facilities and gardens. But most of all we love to enjoy our natural landscape, the Lake Atitlan. We hope to visit soon. regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sanjoseca
Level Contributor
45 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 27 February 2014

Our hotel room had great view of lake, large clean room. First class buffet breakfast right next to Lake Atitlan.
Only complaint concerns reservations. Hotel had cancelled them and we had to spend first and last nights at Hotel Santander which was nice, bu not as good as del Lago.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank by_ourselves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteljardinesdellago, Director General at Jardines del Lago, responded to this review, 21 April 2014
Very good day from majestic Lake Atitlan. Feedback from our customers help us to improve services every day. We apologize for the inconvenience caused during your visit, but we assure you that on a future visit this will not happen, because we solve problems immediately. Again thank you for your comment as it will be taken into account to improve our services so that we can better serve you in an upcoming occasion. Hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guatemala City, Guatemala
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 13 February 2014

The rooms were not very fancy, but they were clean. The best part of the hotel is the big beachfront garden with an amazing view of the volcanoes across the lake. It has some amenities, like wi-fi that is accesible from the garden; it is in a quiet street within a short walking distance from the busy Calle Santander (commercial district.)

Room Tip: Stay away from the conference rooms
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Regina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review, 21 April 2014
Good morning from the Majestic Atitlán. We appreciate your comments and we are happy to enjoy the beauty of Atitlan in our organic gardens. Hoping to serve you in the near future and you can enjoy the service innovations that we generate every day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eudora, Kansas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 22 January 2014

I have stayed at Jardines del Lago twice now on two separate trips to Pana. For the most comfortable stay, you must only have two persons per room. Once you get past that requirement, you can really enjoy your stay. The view of the lake is phenomenal. Their manicured courtyard is beautiful with plenty of opportunities to take 100's of pictures. Morning views of the lake inspire you and the sunsets are truly amazing. The hotel has an amazing dock that gives you an even better view of the lake and you can request dining there, too. The hotel has a bar out back but I have not see it in use. There are so many places where you can just sit and relax and soak up the atmosphere. There is a playground for small children and hammocks for relaxation. The breakfasts are absolutely perfect with fresh fruit, juice, omelettes, etc. The dining was quite good, too. We had a birthday and the chef made us a birthday cake. The walls are a bit thin and the hotel does host events so be warned. If you are there when they are hosting a wedding or convention it can be a special occasion with lots of energy, however, that energy can go into the night (past 9 pm). The staff is very friendly and they now sell items in a small booth under the stairs (no haggling, but you can grab that one last souvenir before you leave). Parking is definitely adequate, too. Short walk to the market center.

Room Tip: Upper level rooms are the best. Avoid scheduling when there is a convention there.
See more room tips
  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisJEllis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review, 21 April 2014
Good day from Panajachel. We welcome your comments, we are happy to have met your needs and expectations, all Lake Gardens team appreciates your preference and we hope to find him here again in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stamford, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 5 January 2014

we stayed here for 4 nights over the new year. The hotel location is absolutely amazing and the best in Panajechal as far as we could work out. You can see both volcanoes and the lake from the rooms and the gardens are lovely. The hammocks are very relaxing although a few more could be useful as the hammocks were in use lots of the time. The jetty area and water sports were fun. We went to the new year party with fireworks right outside the hotel and lovely good. the staff are very friendly and helpful and love practising their English. We'd defintely stay here again if we could.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Debbie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review, 15 March 2014
Good day! We welcome your comments, we are happy to have met your needs, all Lake Gardens team appreciates your preference and we hope to find him here again in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Panajachel hotels
0.3 mi away
Porta Hotel Del Lago
Porta Hotel Del Lago
#4 of 29 in Panajachel
4.0 of 5 bubbles 423 reviews
0.3 mi away
Hotel Regis Panajachel
Hotel Regis Panajachel
#5 of 29 in Panajachel
4.0 of 5 bubbles 234 reviews
0.6 mi away
Hotel Atitlan
Hotel Atitlan
#2 of 29 in Panajachel
4.5 of 5 bubbles 742 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Hotel San Buenaventura de Atitlan
1.6 mi away
Villas Balam Ya
Villas Balam Ya
#8 of 29 in Panajachel
4.5 of 5 bubbles 124 reviews
0.7 mi away
Hotel La Riviera de Atitlan
Hotel La Riviera de Atitlan
#10 of 29 in Panajachel
4.0 of 5 bubbles 138 reviews
Show Prices
Show Prices
Show Prices

Been to Jardines del Lago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jardines del Lago

Property: Jardines del Lago
Address: Calle Monterrey, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Panajachel
#4 Family Hotel in Panajachel
Price Range (Based on Average Rates): £
Hotel Class:3 star — Jardines del Lago 3*
Number of rooms: 30
Official Description (provided by the hotel):
Offering a beautiful setting on Atitlan Lake, recognized as one of the most beautiful lakes in the world, Hotel y Centro de Convenciones Jardines del Lago has attractive rooms. Set in gardens, it features a restaurant and a terrace with lake views. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Odigeo, TripOnline SA, HostelWorld, Traveltool, S.L.U. and HotelQuickly so you can book your Jardines del Lago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jardines Del Lago Panajachel, Lake Atitlan, Guatemala

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing