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“Fabulous hotel!” 5 of 5 bubbles
Review of Hotel Atitlan

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Hotel Atitlan
Ranked #2 of 30 Hotels in Panajachel
Certificate of Excellence
St. Louis, MO
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Fabulous hotel!”
5 of 5 bubbles Reviewed 19 November 2013

What a great hotel in a great location! We stayed here as part of a Caravan tour and couldn't have been happier with the choice. It has extensive botanical gardens, and the rooms have balconies (or patios if you're on the first floor) with a view of the gardens, Lake Atitlan, and volcanoes. There are interesting statuary and paintings in the lobby, the rooms, and the corridors. Our room was spacious with two big beds. Food was buffet and it was delicious. You can eat inside where there are large windows overlooking the lake or outside on the veranda. The pool is heated and there's an infinity hot tub that makes for a great picture. You can walk to a nearby nature reserve or take a tuk tuk to Panajachel or just walk through the grounds. We were sorry when we had to leave.

Stayed November 2013, travelled with friends
Helpful?
2 Thank Mimmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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731 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
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English first
toronto
Level Contributor
151 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 15 November 2013

We stayed there for a few days while we were on a trip to Guatemala doing some volunteer work in Antigua. We wanted to get away and the travel agent recommended this. She was very right. Great location, just a few minutes out of town but so peaceful. Beautiful gardens surround the hotel and the view of the lake is great. The restaurant is very good and where can you have breakfast and watching the lake and it's surroundings in all it's Beauty. The rooms are big and well appointed.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank smookToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 October 2013

One of the most beautiful places I've ever been! Plan on spending a few hours walking through the multiple gardens they have and don't miss a relaxed afternoon in the pool and jacuzzi looking at the breathtaking views of the lake and the volcanos.
A must is also a trip to the towns around the lake, especially Santiago and San Juan. Take advantage of the local tour guides that offer to walk you around for a tip, worth it!!!

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank VetArual
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

This is on one of the most beautiful spots I have been to and I have been to many. Staff was beyond accommodating, food was really nice, setting was gorgeous and well situated near town, next to the nature preserve. There was nothing wrong with this place. On a scale of 1-5 I give it a 6!

Room Tip: If you can get a lake view you will not regret it but the garden views are amazing also because they...
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  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank fridayz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merimbula, Australia
Level Contributor
62 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 26 September 2013

Hotel Atitlan is the grand old dame of Lake Atitlan, once sparkling in its majesty and surroundings but now fading somewhat and in need of a makeover.There can be no doubt however that Lake Atitlan is a most breathtaking location with Hotel Atitlan having prime position on the lake for commanding views over the lake to the volcanoes.

The hotel decoration could in some eyes be described as verging on Mayan kitsch but we found this quite endearing. Our room on the second floor with an expansive view of the hotel grounds and lake containing two large beds was very clean and somewhat more simply furnished and decorated. The bathroom was a good size, also clean but requiring some maintenance both to the shower head which was almost hanging from the wall and taps that turned in rather odd directions. Hot water was plentiful, however.

The hotel grounds are immaculately manicured and contain some exquisite flora and fauna. Beware of the large parrot however who can be a little feisty and roams freely near his cage in daylight hours.

The hotel staff, in particular on reception was polite and efficient but in the restaurant probably need to be a little more attentive to the guests. On the couple of occasions that we chose to eat there, the service could have been improved upon but the food was good and reasonably priced.

WiFi Inernet access is free of charge to guests in the lobby/dining areas but to have this facility in your room there is a charge of US$10 for the duration of your stay. Whilst this seems a reasonable amount to pay, in today’s world this is offered as a free service and the connection was at times very slow and temperamental which is unacceptable if you are paying for it.

The hotel guests seem mainly to be tour groups of retirees from many nations who on occasions during our five night stay were inclined to be a little rowdy. My pet peeve however in staying in these larger hotels is the incessant banging of doors which resounds most noticeably late at night when guests return to their rooms or in the early morning on leaving their rooms. If you are a door banger and reading this, please have some consideration for other people who may be trying to sleep! Any door can be closed quietly if you think and make an effort. Rant over.

A walk to the town of Panajachel will take you around twenty minutes from the hotel, part of which is uphill and along the very busy road into the town. It is far easier to take a tuk tuk at a very reasonable price. The main hazard however in choosing this mode of transport is for the driver negotiating the unsealed side road to Hotel Atitlan with its potholes. The hotel really needs to maintain this road better particularly through the rainy season.

Although not very pretty in itself, Panajachel has some charm. The tourist strip on Calle Santander brims with cafes, restaurants and shops all selling very similar Guatemalan fare. Hawkers abound and unfortunately are not easily escaped from if you make eye contact.

We ate many times at different times of day at Deli Jasmin/Lllama de Fuego in their two locations on Calle Santander. These two small restaurants serve great freshly cooked food from many nations, with grace.

Room Tip: Rooms on the higher levels have better views of Lake Atitlan. For serenity avoid rooms overlooking t...
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  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Gemfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Myers, Florida
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 28 August 2013 via mobile

Did not stay overnight but enjoy a wonderful authentic Guatemalan meal. Service was excellent. Not overpriced. Beautiful botanical gardens bonsai and negative edge pool and deck. Beautiful view if Lake Atitlan and surrounding volcanos.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lovetogo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Beach, Florida
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 bubbles Reviewed 6 August 2013

The pictures do not do this place justice. Just beautiful!
A peaceful haven 7 minutes from Pana.
The view was breathtaking of the lake and the volcanoes .
The hotel was unique and very tastefully decorated. Everywhere you look a feast for the eyes !
Delightful.
I had a great massage in my room by Carmen who did a great job. The front desk arranges it all for a reasonable price.
This was the last stop of our Caravan Tour which I also highly recommend. One of the best guided tours we have ever been on. All 42 of us , ages 5 to 83 had a great time.
A fabulous place !

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank VVB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Atitlan

Property: Hotel Atitlan
Address: Finca San Buenaventura | Solola Lago de Atitlan, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Panajachel
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Atitlan 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
Nominated by Travel + Leisure; "World's Best Awards 2011".This charming hacienda-style hotel is a formerworking coffee farm situated on the shores of Lake Atitlan, with a picture perfect view of volcanoes San Pedro, Toliman and Atitlan. Highlighting numerous unique Guatemalan traditions with its colorful and vibrant interior, each room is individually decorated with hand-woven fabrics and carpets, handcrafted furniture, paintings and tile floors. All rooms have private balconies and breathtaking views of the lake. The swimming pool and Jacuzzi overlook the entire lake and the hotel's magnificent wedding, tropical and rose gardens. The Botanical Gardens of Hotel Atitlan are a true garden lover's paradise. Bird-watching is a popular pastime within its botanical gardens. Enjoy a cocktail or a refreshing tea from the selection of tea infusions by the fire in the hotel's bar, and dine in an elegant setting where you will savor regional and international cuisine. You can't miss this beautiful Hotel!!! ... more   less 
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Also Known As:
Atitlan Hotel Panajachel
Hotel Atitlan Panajachel, Lake Atitlan, Guatemala

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