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Hotel Atitlan
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Reviews (852)
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374 - 379 of 852 reviews
Reviewed 19 February 2014

This must be one of the most beautiful hotels in the world. Its not "over the top" but stylish yet simple. A lovely pool area overlooking the lake and lovely rooms.
Simply breathtaking. The meals were quite good and staff friendly.

  • Stayed: February 2014, travelled as a couple
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Thank ManagementSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2014

The Hotel Atitlan is a very good hotel. It is situated away from the main village away form the hustle of town - you can walk to town and back which we did - a portion is on the main road but all part of the experience.
The hotel itself has a tremendous view of the lake - from every room. We were on the 2nd floor in 202 - near the main lobby but no noise at all - and a direct view down the lake - perfect.
The hotel grounds are very well done and the infinity hot pool overlooking the lake is a joy at sunset.
The outdoor restaurant is very nice - The main indoor dining area was a little large for us and any groups at the hotel were set up there so - outside was more intimate and the service was very good however you do wait for your meal - but - think where you are and stop and enjoy! One night was cool so we sat by the enormous fireplace in the bar and they set a place for us there.
This is a good hotel - there is no air conditioning but it is not needed - just open your balcony doors to the fabulous view. There were a few little bugs at sunset - as there are in all similar climates but they are quickly gone. The front desk staff speak perfect English and are only to happy to help you plan your day. The rooms are spacious and bathroom is good with endless hot water. Internet is free of charge - even in the rooms.

Room Tip: Most 2nd floor rooms will have the best views of the lake.
  • Stayed: February 2014, travelled as a couple
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Thank Janet O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2014

The Hotel Atitlan is a resort type property about 1 mile from the hectic downtown area of Panajachel. Its location is both good (away from the noise and along the lake) and bad (you need to get to and from the city). The rooms are very nice and all have balconies/patios facing the lake and volcanoes although many rooms have trees and foliage blocking the view. Our room (201) had a perfect view but was right above the main walkway and next to the public areas. The rooms themselves were adequate but the bedding was bad. Very hard beds and pillows were a definite negative. Service was up and down. One desk clerk was fabulous and helpful, the other was rude and unhelpful. Service in the restaurant was very good. The pool and jacuzzi along the lake was a great place to relax. Some publications may say you can walk to town (less than 1 mile) but that is really not true. It is a hilly and dusty walk and I wouldn't recommend it. The good news - the tuc-tuc ride to town costs only $2.50 (two people) and the rides are always available. I would recommend this hotel because it is away from the hectic noise of downtown Panajachel but it would be better if the bedding was more comfortable and they focused a little more on service. Two emails to the hotel have never been answered. Also, the lack of an included breakfast makes it a little more pricey. One very good thing that we took advantage of - if you stay at this hotel and their sister property in Antigua (Dona Leonor) you get a 15-20% discount on both room costs.

Room Tip: Choose a room on the 2nd or 3rd floor for a better room. You might want to look at the room to see if the view of the lake and volcanoes is good before you commit.
  • Stayed: February 2014, travelled as a couple
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Thank RickyD23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2014

We spent three nights at Hotel Atitlan to give us a base from which to tour Lake Atitlan for two days. The hotel is 5 minutes, or so, by tuc-tuc or taxi to Panajachel, and not staying in "Pana", after seeing it, was fine with us.
We chose a second floor room in the old section so we could leave the balcony door open at night. And NO bugs.The views of the lake and lakeside gardens were perfect, and we were close to the restaurant, bar, pool and reception area. We had all of our breakfasts and dinners at the hotel. Even though the menu was somewhat limited, the food was well prepared, professionally served and enjoyable., especially on the patio over looking the pool and lake.
We had no complaints about our room. It was a decent size, well maintained and clean. The public areas were nicely decorated and well maintained. The gardens were spectacular with many varieties or orchids and other flowers in bloom, peacocks strutting around, and other exotic birds in cages or sitting on their perches. This area, too, was well maintained and worthy a walk or two. The hotel staff was friendly, very helpful, professional, and most spoke English.
We highly recommend Hotel Atitlan if you are planning to spend some time visiting the villages around the lake and if you are looking for a little peace and quiet afterwards.

Jim and Frida Murray

Room Tip: Second floor in the old section will give you a great view of the gardens and lake, privacy and a short walk to the reception, restaurant, bar and pool.
  • Stayed: January 2014, travelled as a couple
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Thank jimfridamurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2014

The hotel starts out by discounting US dollars by 6.25%. If you cash in a $100 you get 750Q, the equivalent of $93.75. There is no air conditioning or fans in the rooms, and there are little bugs that byte and the bytes itch for about a week. Some of the staff are helpful, but they take their sweet time to get around to anything.

The hotel is about a kilometer outside the town, the last 200 meters over a dirt road. A taxi is recommended for going into town.

The room is clean, the grounds are spectacular as is the view.

  • Stayed: February 2014, travelled solo
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Thank Frederick E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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