We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Basic hotel but overpriced”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Posada de Don Rodrigo Panajachel
Ranked #7 of 29 Hotels in Panajachel
Washington DC, District of Columbia
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Basic hotel but overpriced”
Reviewed 8 August 2014

Lake Atitlan is a beautiful area, the hotel's location is good with a nice view. At the same time the hotel is very basic but overpriced. $150 per night for a double room including breakfast. Our room was on the ground level, very dark, the windows have no screens let alone bars! The bathroom dated and not very clean. We had to ask for hand towels as the only 2 towels we were given were bath towels. After the first night when they were "done" with the housekeeping, our old towels were still there, we had to ask for them to be replaces! The bathroom windows have an open area of about 3-4 inches. We were repeatedly bit by bed bugs and mosquitos. We left earlier than planned. Some of the restaurant staff were rude but some were polite and customer oriented. The reception staff were polite and helpful.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Nomadi_4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PosadaDeDonRodrigo, General Manager at Hotel Posada de Don Rodrigo Panajachel, responded to this review, 12 February 2015
Thank you for your review!
We apologize for all the inconvenients you had while staying with us. We will make sure to take into consideration all of your comments, since we know that this will help us improve in the areas we need to. We appreciate you taking the time to write this and please accept our apologies on behalf of everyone in the hotel.
Kind Regards,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

331 reviews from our community

Traveller rating
    120
    129
    56
    18
    8
See reviews for
85
108
20
8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cresskill, New Jersey, United States
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2014 via mobile

The location is great and the views are pretty, but for $100 a night it is way overpriced. There are ants all over the bathroom counter and no wifi in the rooms. I would certainly stay elsewhere. You can find the same quality for much cheaper.

Stayed July 2014
Helpful?
Thank chrisaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PosadaDeDonRodrigo, Manager at Hotel Posada de Don Rodrigo Panajachel, responded to this review, 12 February 2015
Thank you for your review!
We are very sorry to hear you did not have a good stay while visiting us... We are aware that our wifi does not work in several areas, and we are trying to fix this problem at the moment. We will take all of your comments into consideration, and would love if you could give us a second chance.
We hope to hear from you soon, and thank you for your review!
Kind Regards,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warburg, Germany
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 July 2014

We stayed for 5 days in La Posada Don Rodrigo and we had an excellent stay! All staff, from reception, cleaning, restaurant and adminstration were just wonderful and we had an awesome time. Everyody gave you the feeling that you are very welcome. It is located very close to the beautiful Lake Atitan with a great lake view. I can just recommend this hotel!

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank MariaBoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PosadaDeDonRodrigo, Manager at Hotel Posada de Don Rodrigo Panajachel, responded to this review, 12 February 2015
Thank you for your review!
We appreciate you taking the time to write your experience while staying with us, and at the same time we would like to thank you for your recommendation.
We hope to serve you again in the near future.
Kind regards,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
USA
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 May 2014

I stayed here for several nights a few weeks ago on a Road Scholar trip.
Staff, food, location, public areas excellent. Room...in need of a paint job! Walls were filthy. Soot from fireplace? This hotel is the sad step brother to the one in Antigua. The room had to be closed up because of privacy...no screens or shutters on window. I asked for a fan to get some circulation. I got one probably used since World War II but it worked. Why no ceiling fan?
The toilet seat should have be replaced 10 years ago. Cracked and chipped. Both Posadas provide only soap dispensers, so be sure o bring your shampoos, etc. also bring your reading light. WIFI available on an outside bench or in restaurant.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ronmarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PosadaDeDonRodrigo, Manager at Hotel Posada de Don Rodrigo Panajachel, responded to this review, 5 June 2014
Thank you for your review!
We apologize rooms were not up to your standards, rest assure we are making some remodeling in several rooms to better serve you and other guests as well. All of you suggestions will be taken in consideration to improve. We hope we have the opportunity to serve you again and to show you the improvements once they are done.

Thank you for taking the time to write this, and hope to serve you again!
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guatemala city
Level 5 Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 May 2014

I love this hotel I had been there so many times we had a room with a lake view and breakfast is included. The staff is very friendly and helpful,the gardens are so colorful and immaculate.
In the hallway there are so many colorful hammocks just to relax read a book or have a siesta.
On the weekends at nitgh in the restaurant they have a show with Marimba ( Play by some of the staff)
and they also have a beautiful display of mayan dancers wearing costumes from differents towns around the lake and carefully explaining the meaning of each of them,Love it love it.
In the clear morning we like to have breakfast upstairs and the view of the lake and the volcanos are Amaizing!!! I will go back again, and again a really good value for money.

Room Tip: The location is fantastic to go for a long walk it is so much to see and so many choices of food...
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lobetravel58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PosadaDeDonRodrigo, Manager at Hotel Posada de Don Rodrigo Panajachel, responded to this review, 5 June 2014
Thank you for your review!
We appreciate you taking the time to write your experience with us. It gives us great comfort to hear you had a great one with us!, we work very hard with our staff to being able to deliver the best to our clients and we are glad we were able to do so with you.

Hope to serve you again in the near future.
Have a great day!

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn, New York
Level 6 Contributor
46 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 17 March 2014

Stayed here 1 night with my wife, brother and his girlfriend at the end of October. We had booked with Posada de Don Rodrigo Panajachel as we had stayed at their other property in Antigua Guatemala and would receive a hotel discount if we stayed at both locations. We had previously been to this property to have dinner, but never had stayed here. We decided to stay here as it is centrally located, right off of Calle Santander. Check in was fast and simple. Our initial reservations were for non lakeview rooms. We decided to upgrade for $10 USD more per room to have a lakeview room. We were placed in rooms 301 and 302. These rooms have a shared lawn patio with great views of the lake and volcanoes. Breakfast was included with our
room. Breakfast was very good. We also had dinner at the hotel restaurant. They do have good food. There was free wifi, but we could not get it to work in our rooms. The wifi did work at the hotel restaurant. Would definitely stay here when in Panajachel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JR_in_NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PosadaDeDonRodrigo, Manager at Hotel Posada de Don Rodrigo Panajachel, responded to this review, 21 March 2014
Thank you again for your review!
It´s very nice when our clients choose to stay at both hotels, same service and quality but completely different atmosphere...
We also appreciate you taking the time to write 2 reviews, we feel honored. We hope to serve your again in the near future.
Thank you once again!
Kind Regards,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston
Level 5 Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 15 March 2014

A van from Antigua dropped us at the door of this beautiful, expensive hotel ($190 with taxes)
Romantic rooms with skiding doors opening on plush zoyzia grass lawn, hairdryer but only a soap dispenser in bathroom and shower. Be careful with the shower curtain and the direction of the shower head as I inadvertently flooded the bathroom. View of volcanoes and lake as promised. But no wifi in our rooms although I asked twice if there was wifi in the rooms. There is no wifi in the downstairs rooms even outside on the lawn. Got to go on the terrace upstairs for that. Bulb was missing in one of the bathroom light, and side bed light a bit shabby but it did not bother us much .Staff is very friendly and professional. Hotel is environmentally aware.
No comments on food since we went out for both dinner and breakfast. Reservations a must if during the week end as it is a popular stay with Gualtematecos from the big city. The hotel has a pool with a long slide that looks like fun for kids and adults but it was too cold for us to enjoy it .
Sent from my iPod

Room Tip: No room with a view ( all the ones downstairs) if you also want wifi
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ondine21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PosadaDeDonRodrigo, Manager at Hotel Posada de Don Rodrigo Panajachel, responded to this review, 21 March 2014
Thank you for taking the time to write this review!
We are glad to hear you enjoyed your stay with us, the breathtaking view of the lake with the volcanoes surrounding it is worth the whole stay.
We appreciate all of your kind words, and hope to have the honor of serving you again in the near future.
Kinds Regards,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Panajachel hotels
0.7 mi away
Hotel Atitlan
Hotel Atitlan
#2 of 29 in Panajachel
784 reviews
0.1 mi away
Porta Hotel Del Lago
Porta Hotel Del Lago
#4 of 29 in Panajachel
463 reviews
0.3 mi away
Hotel Regis Panajachel
Hotel Regis Panajachel
#5 of 29 in Panajachel
249 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Jardines del Lago
Jardines del Lago
#6 of 29 in Panajachel
216 reviews
0.8 mi away
Hotel La Riviera de Atitlan
Hotel La Riviera de Atitlan
#10 of 29 in Panajachel
152 reviews
0.8 mi away
Hotel San Buenaventura de Atitlan
Show Prices
Show Prices
Show Prices

Been to Hotel Posada de Don Rodrigo Panajachel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Posada de Don Rodrigo Panajachel

Property: Hotel Posada de Don Rodrigo Panajachel
Address: Final Calle Santander, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Panajachel
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Posada de Don Rodrigo Panajachel 3.5*
Number of rooms: 39
Official Description (provided by the hotel):
Beautiful, quiet, relaxing and unforgetable, these may be the best words to describe your stay at Hotel Posada de Don Rodrigo Panajachel. Located one hour and 45 minutes from La Antigua Guatemala and to where we have taken a little piece of La Antigua. Your will sense the change of landscape, but the same atmosphere of cordiality and service that you experienced in La Antigua. With 28 standard rooms and 11 lake view rooms each with breathtaking views, unique and distinct details. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, TripOnline SA, Evoline ltd and Cancelon so you can book your Hotel Posada de Don Rodrigo Panajachel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Posada De Don Rodrigo Panajachel Lake Atitlan, Guatemala

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing