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“Funky charm”
Review of Hotel Utz Jay

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Hotel Utz Jay
Ranked #10 of 29 Hotels in Panajachel
San Miguel de Allende, Mexico
Level 4 Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Funky charm”
Reviewed 7 February 2013

Centrally located in Pana, this hotel is off on a quiet street with lovely gardens, hot tub, and steam. Separate small cabins with comfortable beds and outdoor sitting areas in the garden. Two friendly German shepards, the owners pets, are there to hang out in the garden. This is not luxury but it s clean, friendly, and inexpensive. Great help with drivers, boats, and tips on restaurants.

Room Tip: If you are traveling with another couple, ask for the adjoining rooms with a small living area. One...
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  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lea R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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246 reviews from our community

Traveller rating
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    91
    27
    15
    8
See reviews for
33
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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English first
Seattle, Washington
Level 5 Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 31 December 2012

The hotel is clean but is old and beaten up, needs updating... 2 amazing doGs, free Internet and good location. Includes free breakfast, we only had the toast so no opinion there.... Claudia was very helpful

Stayed December 2012, travelled as a couple
Helpful?
1 Thank murlirao2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guatemala City, Guatemala
Level 4 Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 December 2012

I stayed a couple of nights at the Hotel Utz Jay while visiting Pana and a couple of the other towns on Lake Atitlan. The hotel is a very good value. I paid 225Q a night, and I believe the price is even better if you agree to stay 3 or more nights. The hotel is on a quiet street, but only a couple of minutes by foot from the town's main road. It made it very easy to get a good night's rest. The room was exceptionally clean and even had a little patio area to sit out on and enjoy the weather. There was a television with plenty of tv stations from the states (HBO, ABC, CBS, NBC, etc) which was nice to watch when I was laying in bed at night. There was an A/C and fan to get some air flow in the room. The employees at the front desk were helpful and friendly as well. My only complaint would be the lack of water pressure in the shower. There were times when it slowed down to a drip, but that happens in Guatemala! They did serve breakfast, but I never ate at the hotel. Overall, I was very pleased and will happily stay here again. It's a solid choice for Pana and a really good deal!

Room Tip: I stayed in room 5 in the back. The room was upstairs and had a little patio to sit on. I didn'...
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  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IrishTexasAggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hawaii
Level 4 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 December 2012

The rooms are set around a nice garden, and the hotel is set a few blocks off of the main street. Staff was very helpful and informative. It fit our needs perfectly. The free breakfast was a bit small (banana bread, fruit, coffee), so we usually upgraded to a more filling breakfast.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 November 2012

We enjoyed the location as it is within a short walking distance to the lake and the main shopping district yet is on a quiet side street. The rooms are basic and include hot water and wi-fi. The gardens are lovely and well maintained. Breakfasts are no longer free, but were inexpensive and very good. Staff was attentive and helpful. Overall a good value.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Snickers4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emeryville, California
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 October 2012

A Tour company in Xela Recommended this Hotel to me in Feb of 2011. I have stayed here 5 times. I enjoy the atmosphere, the Proximity to everything, the rooms and staff. I love the Plants in the Garden. Lemons and Coffee were in Bloom in October!

Room Tip: I have stayed in 5 different Rooms. I like all
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TurleenUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Northwest
Level 6 Contributor
288 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 11 October 2012

Stayed here 1 night, during a Panajachel festival. It was MUCH quieter than the rest of the town!

Pluses:
1) Free breakfast, and it's yummy
2) Free wi-fi
3) Cute German Shepherds to play fetch with
4) Very kind hosts
5) Great location, just off the main road, and walkable to everything
6) Features a Mayan sauna and tiny "spa" (jacuzzi) for a small fee
7) Cute bungalows surround a flowery garden
8) Super clean and neat
9) Awesome patio with easy chairs for each unit
10) Very cheap for all this- about $30/USD for an ensuite double

Minuses:
1) Cute German Shepherds, if you don't like dogs :)

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cool_jonez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Utz Jay

Property: Hotel Utz Jay
Address: Calle 2-50 5, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 29 Hotels in Panajachel
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hotel Utz Jay 2.5*
Number of rooms: 13
Official Description (provided by the hotel):
Small hotel located near the main shopping and businesses, but in a quiet street, perfect location. There are rooms spread out through a lush tropical garden, from which one can relax and enjoy watching the birds (over 25 varieties), exotic plants and beautiful trees. Each room is decorated with handcrafted native motif and has a private bathroom with plenty of hot water 24 hrs., TV with cable and free WiFi. ... more   less 
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Also Known As:
Utz Jay Hotel
Hotel Utz Jay Panajachel, Lake Atitlan, Guatemala

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