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“REALLY BAD Experience!”

Diamonds International
Ranked #2 of 31 Shopping in Roatan
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: <1 hour
Owner description: Diamonds International Roatan is the number 1 recommended place to shop in Roatan, Honduras! Diamonds, Gemstones, watches and the worlds most prestigious brands all under one roof! We have three locations on the island, two stores in Mahogany Bay port and one location in Port of Roatan Coxen Hole. Open to local and hotel guests Monday-Friday and cruise ship guests during docking times. Free Rum punch on arrival and free wifi. A great place to spend you day while in Roatan! Winner of TripAdvisor Certificate of Excellence 2015, 2016 and 2017.
Useful Information: Activities for older children, Wheelchair access
Reviewed 27 June 2018

Bought a “brand new” Tag Watch and as soon I got home after the cruise I examine the watch and the belt is scratched and it have what it seems a corrosion mark on the side!!!!!! I have never experience anything like it!

Review collected in partnership with this attraction
Thank ezabalacasillas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth K, General Manager at Diamonds International, responded to this reviewResponded 1 July 2018

Thank you so much for taking the time to review our stores. We greatly appreciate all feedback, we are gravely concerned about your review. We ask if you can reach out to us on honduras@shopdi.com to discuss your issues further so we can resolve them ASAP.

Many thanks and Best wishes,
General Manager and all the staff at Diamonds International Roatan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,547)
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"diamond ring"
in 57 reviews
"sales person"
in 48 reviews
"shopping experience"
in 38 reviews
"store manager"
in 23 reviews
"tanzanite earrings"
in 20 reviews
"beautiful ring"
in 19 reviews
"wedding ring"
in 19 reviews
"beautiful jewelry"
in 20 reviews
"mahogany bay"
in 23 reviews
"cruise ship"
in 35 reviews
"purchase"
in 447 reviews
"bracelet"
in 82 reviews
"salesman"
in 49 reviews
"stone"
in 70 reviews
"angie"
in 46 reviews
"honduras"
in 146 reviews
"luella"
in 36 reviews
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46 - 50 of 1,548 reviews

Reviewed 25 June 2018

Diamonds International in Roatan offered a truly pleasurable shopping experience. The large staff was very helpful and Crystal (not sure if that’s the correct spelling) was especially helpful as she assisted me pick the gift that I purchased. It was a truly pleasurable experience!

Review collected in partnership with this attraction
Thank griff992018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth K, General Manager at Diamonds International, responded to this reviewResponded 1 July 2018

Thank you so much for taking the time to review our stores. We greatly appreciate all feedback and are delighted you had a great experience in store.
We hope you had a fantastic time in Roatan and we look forward to seeing you again soon. Enjoy your stunning new purchases and many thanks again for your custom,

Best wishes,
General Manager and all the staff at Diamonds International Roatan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018

We loved the customer service and our over all experience at the store was more than we could ever imagine the sales person did an excellent job showing merchandise and explaining each piece we ask to look at he was a very friendly and pleasant

Review collected in partnership with this attraction
Thank gracemcaskill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth K, General Manager at Diamonds International, responded to this reviewResponded 1 July 2018

Thank you so much for taking the time to review our stores. We greatly appreciate all feedback and are delighted you had a great experience in store.
We hope you had a fantastic time in Roatan and we look forward to seeing you again soon. Enjoy your stunning new purchases and many thanks again for your custom,

Best wishes,
General Manager and all the staff at Diamonds International Roatan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018

Ring that signifies my family .
Absolutely love it
The service was excellent and no pressure, had a huge selection.

Review collected in partnership with this attraction
Thank 2bethsparks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth K, General Manager at Diamonds International, responded to this reviewResponded 1 July 2018

Thank you so much for taking the time to review our stores. We greatly appreciate all feedback and are delighted you had a great experience in store.
We hope you had a fantastic time in Roatan and we look forward to seeing you again soon. Enjoy your stunning new purchases and many thanks again for your custom,

Best wishes,
General Manager and all the staff at Diamonds International Roatan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 21 June 2018

I am a repeat customer at this store, and this time I felt a lil cheated. Last year I spent 5K, and was very pleased. This year I went in to purchase my 30th anniversary gift. In store I was treated great, folks very helpful. It was when I realized setting was not right, and took it to next DI in next port I found out more about stone I had purchased. I hadn’t been told “all” info about stone. I didn’t question when I purchased, because I had worked with both the sales guy and mgr in past. I just felt betrayed.

Review collected in partnership with this attraction
Thank Twoblong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth K, General Manager at Diamonds International, responded to this reviewResponded 1 July 2018

Thank you so much for taking the time to review our stores. We greatly appreciate all feedback, we are very sorry to hear your feedback regarding your sale and would like you to reach out to us ASAP so we can assist to resolve your concerns on honduras@shopdi.com

Enjoy your stunning new purchase and many thanks again for your custom,

Best wishes,
General Manager and all the staff at Diamonds International Roatan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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