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“Exceeded our expectations!”

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Turquoise Bay Dive & Beach Resort
Ranked #12 of 40 Hotels in Roatan
Certificate of Excellence
usa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Exceeded our expectations!”
Reviewed 5 February 2014

We just returned from spending a week at Turquoise Bay. I was there to dive, and my wife to relax. The rooms were reasonably modern and very tastefully furnished - comfortable beds! This is a very comfortable place to stay, the grounds must be 40 acres for only 26 rooms. It is a ways to town, but we really didn't feel the need to leave. The service was incredible!!! All of the staff were very friendly and personable - there are many establishments that could learn from their excellent customer service. Thank you to: Seyda, Pablo, Daisy, Edwin, Lourdes, Kurbie and everyone else whose name we didn't learn! I spent 5 mornings diving with the on-site shop: Subway Watersports. Also, excellent, friendly, knowledgeable staff, and boats were safe and in good shape. We definitely hope for a return visit in the future!

  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank kdbUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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539 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (178)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 February 2014

My family and our friends stayed st Turquoise Bay for a period of 7 days during the Christmas Holidays (2013) and had a great time at this small resort, apparently manged by locals.
The resort is isolated so you will not see a lot of traffic from cruise ships, other resorts and etc.
The food is homemade and the drinks are excellent. The greatest asset of this little resort is its staff. They are kind, helpful, wonderful and caring. The dive shop is managed independently and we really enjoyed having Stephanie as our dive master. The reef is only about one mile from the resort and the water quality was excellent on the calm, sunny days. We were not impressed with the swimming pool at all. The resort needs to build at least two new pools. One for training divers and another for swimming/sunbathing. Overall, we were very satisfied with our stay.

  • Stayed December 2013, travelled with family
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Helpful?
2 Thank jam k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atkinson, New Hampshire
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 February 2014

Just returned from a weeks vacation at Turquoise Bay Resort (Jan 25 - Feb 1, 2014). As many have already said, the Staff are the single most impressive asset of the resort. The resort does show some wear and tear around the edges, which is to be expected at ANY resort. For example, the light globe on the fan in room 4 was missing, so the lighting was a bit stark. Some of us did experience some plumbing issues (i.e. Toilet tank not shutting off). However, as far as I/m concerned, there were no major deficiencies. Construction was still on going at the new dock located on the right side of the resort. The decking should be finished by now, so I would expect whatever other structures are planned for the dock will be completed in short order. I was surprised to learn that the on-site 24hr Security Guards are armed with pistols, which is both reassuring and disconcerting at the same time. On the one hand, it was good to know they take security seriously, on the other hand a bit concerning that this level of security is needed in the first place. Then again the resort is surrounded by jungle and many locals appear to live in poverty. Meals were plentiful and healthy. Lots of fruit and veggies and the main courses were tasty. I had no complaints about the food. In fact, I ate 3 meals a day and still managed to come home a couple pounds lighter! The local entertainment was pretty good. One night had a Fire Dancer troupe, another night had local dancers with drums, and a singer with key board our final night. The beach had suffered a bit of erosion due to the rainy season but each day there was someone spreading new sand to keep the beach up to par. The one suggestion I'd make is that if possible, the Resort should consider acquiring some of the land on the back side of the resort and create a 'nature' walk through the local forrest/jungle.

  • Stayed January 2014, travelled with friends
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Helpful?
3 Thank Dnorris12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trenton, IL
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 January 2014

My wife an I just returned from a week at Turquoise Bay, Roatan, Honduras. We had a very enjoyable week, which would have been much better if the weather had cooperated. Our plan was to just relax for a week after a very busy holiday season. Turquoise Bay fit the bill precisely. Situated on the north coast it is rather remote. There are no other hotels or restaurants nearby, and the busy West End is at least a 45 minute drive away. Being a very small resort (26 rooms) you won't have any big crowds.
We are divers, but chose to not dive on this vacation. The divers at the resort seemed to be very happy with Subway Sports, located on the property. There isn't any shore diving, or any snorkeling close to the shore. There was a boat owner taking people out to snorkel on the reef near the resort for a small fee.
Because we had a lot of rain the week we were there the resort was unable to spray for the sand flies that seem to be everywhere in Roatan. Be sure to take your repellant! They are nasty little critters that love human flesh. We used Skin-so-soft with Picaridin with very limited success.
I can't say enough about the friendliness of the staff. Everyone was very helpful and made you feel welcome. The food was very good, if somewhat limited. Being a small resort you won't have the huge buffets like at an Iberostar, Sandals, or Riu. Some meals were buffet, and some off a menu, depending on the number of guests. Always well prepared, and an adequate selection.

Room Tip: The rooms were very nice, all of the plumbing worked, and the AC was excellent. If you want a good...
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  • Stayed January 2014, travelled as a couple
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Helpful?
2 Thank steveandjerri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 January 2014

we loved our stay at Turquoise Bay! The staff always looked after us, and we had a great time. The kayaks they offer were fun, go to the island to the left - it's beautiful once you get there! The food was unbelievable. I'm positive I gained about 5 kilos while there, beacuse it was just so delicious! And if you were hungry between meals (not possible!) you could ask them to make you a snack!
I loved it there!

  • Stayed December 2013, travelled as a couple
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Helpful?
2 Thank Stacey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kincardine, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 January 2014

This was our 4th time at Turquoise Bay Resort (TBR) and our second year to stay for 3 weeks. To us this is like home, as you can see in previous reviews we thoroughly enjoy the resort and the staff, and I can assure you that we will return again in December of 2014 for another 3 weeks. TBR is a resort to relax and "re-charge" the batteries, and yes it is a long distance from the 'night life", crowds and action of the West End. So, if you are looking for night-life, bars etc., stay away from TBR ... this isn't the place for you! Another thing to consider, TBR is NOT the Hilton, or the Four Seasons ... it is a quiet, family style resort that offers personal attention, so if you are looking for the big, swanky, north American style, 5 star hotel ... look somewhere else, remember this is Central America and Honduras is a 3rd world country, don't come here with grand expectations! Now onto this years excellent vacation. TBR welcomes you with open arms and the staff are the best of the best ... there are none better on the island! From the front desk staff that are willing to help no matter what your request may be to Miss Brenda who makes the best omelette on the island. The wait staff are well trained and do everything in their power to make your stay a pleasant one. The rooms are clean and well decorated and each and every one has a fabulous view of the ocean. Over the years the management has made great strides to improve the rooms by adding additional seating, dressers, air conditioning and are now phasing in new "flat screen" televisions. The grounds staff are continually working at manicuring the lawns and gardens, and the beach is groomed and maintained on a daily basis. This year construction was underway to erect a beach restaurant on the dock at the north end of the beach. The food this year was exceptional and the head chef Juan Carlos should be congratulated for his thoughtfulness, and imagination in the planning of the meals ... great job! There was a wonderful mixture of north American dishes along with local fare. As well this year they have introduced dinners on the beach, which was a wonderful romantic touch. Christmas and New Years were very special this year with wonderful food and great entertainment, thank you Jesus and your staff for planning such a wonderful celebration. My wife and I had the pleasure of using the Subway Water Sports facilities and thank you to Holly and most of all Osmond for a great experience. All the divers we spoke with were extremely positive about the dive shop and the experience they had diving in the area. There is only one negative thing to report and that is the ever prevalent sand fleas ... everyone comments on them so you should know they are there ... no surprises! Bring some bug spray or baby oil and that solves that problem. The staff does their best by spraying the lawns and the beach, but this is not solely a TBR problem, it's the entire island, so get used to it folks. Now, on a personal note, my wife and I want to publicly thank Ednor,Roque and Kervie for the surprise dinner you planned for us, what a great evening. And finally to Seyda and Edwin your surprise dinner on the beach almost brought us both to tears, it was overwhelming to say the least. It was wonderful to renew old friendships with the staff Pablo, Oscar, Roque, Kervie, Ednor, Ena, Marvin, Lorinni and our newest friends Seyda and Edwin, thank you all for the best holiday we have ever had! And, last but not least thank you to Jesus Reyes, you are doing a marvelous job as manager and have a great staff working with you ... keep up the great work, TBR is getting better every day... see you in December!

Room Tip: Rooms 4,8,12
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  • Stayed December 2013, travelled as a couple
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Helpful?
2 Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Salvador, El Salvador
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2014

We are so happy to have stayed at Tourquoise Bay, is the best service I ever had in a hotel even better than a 5 stars and the employees are so kind, the food is the best in the island.
Thanks for making our vacations a paradise, specially to Briseyda and Edwin they made our days wonderful!!!

  • Stayed December 2013, travelled with family
    • Value
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Helpful?
1 Thank Suevsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Turquoise Bay Dive & Beach Resort

Property: Turquoise Bay Dive & Beach Resort
Address: Milton Bight, Roatan IB3100, Honduras
Phone Number:
Region: Honduras > Bay Islands > Roatan
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#5 Spa Hotel in Roatan
#6 Top resorts Hotel in Roatan
#8 On the Beach Hotel in Roatan
Price Range (Based on Average Rates): ££££
Hotel Class:3.5 star — Turquoise Bay Dive & Beach Resort 3.5*
Number of rooms: 26
Official Description (provided by the hotel):
Located on Roatan's Northeast shore Turquoise Bay is the only dive resort in this lush and remote area of the island providing you with the opportunity to dive uncrowded, pristine dive sites. The resort is set on a hillside with spectacular ocean views and a protected bay which makes the water calm and perfect for swimming and kayaking. Beach lovers will enjoy our private, tranquil, 500 ft white-sand beach.At Turquoise Bay Dive & Beach Resort you will enjoy the very individual and personal service that only a small dive resort can offer. Our friendly local staff takes pride in getting to know our guests and making them feel at home. ... more   less 
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Also Known As:
Turquoise Bay Hotel Roatan
Turquoise Bay Roatan
Turquoise Bay Dive & Beach Resort Roatan, Honduras - Bay Islands

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