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Turquoise Bay Dive & Beach Resort
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Reviews (615)
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Reviewed 20 February 2014

Our room was spacious. It was little worn for the price but the food was awesome and their beach is fantastic. The staff is accommodating and kind. You can swim right out in the ocean, no need to hang at the pool. Very comfortable place to be.

  • Stayed: February 2014, travelled with friends
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1  Thank welikecabobest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

We just returned from spending a week at Turquoise Bay. From the moment we landed and we spotted the smiling face of Ritzy we felt comfortable. Very nice ride from the airport to the hotel. Welcome cocktail and everyone was really nice. We were lucky to have a corner room which as the porch was very breezy and looked directly over the manicured gardens and the truly Turkoise Bay. We were on the all-inclusive food and beverage plan. Food was excellent and plentiful. A lunch special "the popcorn shrimp" was my favorite. The pool is just the right size. We are not divers but all of the divers we met were very happy with their dive trips. It seemed to us that they were diving from early morning right into the evening. We did snorkel and kayack and took a tour of the island. It's true about the no-see-ums. When I returned I bought a bottle of Benedryl Gel...wish I had thought of that before we visited. Jesus, the hotel manager, was very accommodating and seems to be proud of all of his staff. We like a resort that is not too big or too small, we were there for relaxation and this was a great choice for us!

Room Tip: We enjoyed staying in Room 4. End spot with great views and lovely balcony.
  • Stayed: February 2014, travelled as a couple
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1  Thank mexicojuanita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2014

This is a great place to stay. The Food is excellent. We only ate breakfast and dinner as it was simply to much. The Staff is just the greatest. Friendly, helpful and professional. They are the best part of the place. We did some diving, swimming, kayaking,snorkeling and lots of scrabble. Just a very fun place and a great value.

Room Tip: Check with hotel staff to understand how the AC works.
  • Stayed: February 2014, travelled as a couple
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1  Thank Leon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2014

We had a great time.
The resort is very nice and is as close as it can be to what reviews say it is.(Isn't usually the case)
The staff are great and are very prompt and always smiling.
They set us up in the bar area for a candle light dinner Saturday evening for our honeymoon dinner. They couldn't stop apologizing because they were going to set us up on the beach but it was way too windy.
We were in the "top" rooms which are 49 stairs up. We liked the excersise but some may not. Our room was typical/ basic and cleaned daily and we had no complaints about it.
There are some great excursions to go on and everyone we talked to had enjoyed them. There is a dive shop on site and they are taking divers back and forth all day. A lot of the people staying here are divers.
We chose an excursion to West Bay on Wednesday to Paradise Beach resort to see what that resort and area was like. The beach has a nicer softer sand and the snorkeling there is awesome. The reef is just meters from shore at one end of the beach. The snorkeling at Turquoise is limited as the reef is a km or so from shore.
The resort(PB) looked nice but when we met up with those people at the airport that stayed there were mixed reviews on the Paradise Beach Resort. From not being able to get a coffee between breakfast and lunch without having to pay(nickel and diming was the common term used) to the beach being too busy when the ships come in. But for the most part I think it was enjoyed.
We went to Mahogany Bay(port) for a few hours when the ships Carnival Legend and Conquest was in and hit the shops for some gifts for the kids. It was a few hours of shopping for a 10each cab ride. It was ok. We ended up bringing back Mark Hawkins(ship comedian) because he had missed his ship. Apparently Turquoise Bay is the resort they use to accom their fly ons because there was another fly on staying there the night before waiting for the ship.
There was one bar and the bartenders and waiters waitresses were good and always smiling. Its mostly beer and rum drinks from what we saw and watch out for the rum drinks they pack a punch.(1, 2, 3 - floor)
There was one eating area with an outdoor seating and an inside seating.
Breakfast was served buffet style from 7-9am with fruit, juice, toast and eggs prepared whichever way you pleased. Coffee was usually good but a couple days it tasted a little weak. It was perked.
Lunch was 12-2 buffet style and usually had beef or chicken or fish or seafood or a combination of all with fries or some noodles and fruit and salad.
Dinners were good and 5 of the nights served buffet style and 2 a la carte. There was usually a selection of beef, seafood, chicken and pork with side dishes and salads.
The food was good and I think I only herd one person complain because they thought there were too many carbs which was not the case.
We have been to big resorts where the buffets are huge and look fancy but don't have half the taste the food at Turquoise Bay did.
The pool is small but big enough for the resort (26 rooms). We had it to ourselves a few times. They use it for scuba training a fair bit too but didn't seem to be a bother or get in anyone's way. I tried a scuba lesson in the pool myself and my instructor, Matt, was a confident and relaxing instructor.
The beach is good and man made. Never a lack of loungers. The waiters start showing up shortly after 10 for drink orders. The sand is just soft enough for bare feet.(Much softer at West Bay) The swimming at the beach is ok and as I said the snorkeling is limited. There are kayaks to use as many people did. We found some starfish and sea horses out by the mangrove island.
The "no see ems" are ferocious at this resort and apparently everywhere on the island. People (including ourselves) were covered in bites! The bites look nasty with a red area of almost a dime with a little bite out of the middle. This even had a guest or two questioning bed bugs because they couldn't remember getting bit. That's why they call them no see ems. We didn't see anyone spraying the grounds for them all week which would be a suggestion if there is a spray/pesticide for them. We found the best defense to be skin so soft but not fully effective. Maybe 95 percent. Maybe these are bad during the rainy season(Oct to mid Feb) but not sure.
Wifi is free throughout and accessible from almost everywhere on the resort.
We went not knowing what to expect and had a great time, made some new friends and got a great Roa-Tan! We had 7 days of hot sun with a couple short showers. Last week of Jan.
You need to make sure where ever you are staying on the island has a generator! When a storm is coming or it gets windy they shut the power off on the entire island for a couple hours or until the storm passes. We had this a couple times when it got windy but they had the generator switched on within a min or two of the power out. Bring a flashlight.
Overall we enjoyed ourselves and had a great honeymoon and would recommend this resort to people.
The staff are all very friendly, accommodating and smiling.
Our sunwing rep Catherine was prompt and helpful and easily accessible.

  • Stayed: January 2014, travelled as a couple
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4  Thank Sunsand1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2014

We just returned from spending a week at Turquoise Bay. I was there to dive, and my wife to relax. The rooms were reasonably modern and very tastefully furnished - comfortable beds! This is a very comfortable place to stay, the grounds must be 40 acres for only 26 rooms. It is a ways to town, but we really didn't feel the need to leave. The service was incredible!!! All of the staff were very friendly and personable - there are many establishments that could learn from their excellent customer service. Thank you to: Seyda, Pablo, Daisy, Edwin, Lourdes, Kurbie and everyone else whose name we didn't learn! I spent 5 mornings diving with the on-site shop: Subway Watersports. Also, excellent, friendly, knowledgeable staff, and boats were safe and in good shape. We definitely hope for a return visit in the future!

  • Stayed: January 2014, travelled as a couple
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1  Thank kdbUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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