While I enjoyed my first two-night stay at La Aurora reasonably well, after trying to make a second reservation, I probably won't go back. I stayed in room 301, which is the only room with a terrace. There isn't much of a view since it faces a busy intersection on the main road into La Ceiba center, but is a nice spot to have a beer as the evening cools the heat of the day. The room was clean and comfortable with a king-size bed. There were no menus in the room, so I had to go to the restaurant to order room service. The service charge on my final bill was more than the 10% printed on the menu. The seafood pasta was passable, not the greatest, but it was food. I was also disappointed that the beer I ordered with my meal had to be paid for separately from my food -- didn't make much sense. I stayed for two nights and was only given a breakfast ticket for one day. This actually worked out fine because I found the breakfast disappointing. You have the choice of juice OR coffee and God help you if you try to have both, especially since the juice has so much sugar it will send you into diabetic shock.
The staff was very unhelpful when asked basic questions about location of places and dining recommendations. That said, when I tried to make a second reservation, I asked for the same room and the same rate I had just one month prior. I was shocked when the price went up without explanation, but also an unwillingness to negotiate to keep a repeat customer. Honduras is not know for its customer-friendly culture, but I found it really offensive how I was treated in my conversation with the staff member. I am bilingual and language and culture was not at all an issue. It is a simple matter of poor business sense. There are better options and better values to be found in La Ceiba.
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- Also Known As:
- Barcelo La Ceiba