Traveled to The Palma Real Hotel, Honduras on February 18 - 25 th 2008. My sister, friend and I stayed in the Caribe section. Everyone here is totally segregated from the rest of the hotel. You are 1/4 mile from the main section which you have to walk. (There is a tractor and wagon, but, you never see it.)
The rooms are clean, but, certainly not four star. Our shower was a trickle of water. When we asked for an upgrade the desk said there wasn't any rooms available. I woke up our first morning to use the facilities at 4:00 a.m. The toilet would not flush and there was no running water to wash my hands. I was told by the front desk that everynight, between 2:00 a.m. and 5:00 a.m. the water is shut off to the rooms to fill the pools!!
During the DAY on day three we stopped getting water completely. After several calls to the desk the water would come on and then shut off again. On day five I resorted to taking my shampoo and bodywash and bathing in the quest pool!! Other quests did the same after they saw me. (There were several of us without water.) After contacting our Conquest agent a man from the desk came to our room with two keys for rooms in the Caribe section for us to look at. The first room didn't have water either. The section room reeked of mold. There was mildew on the walls and door frames and the safe door was ripped off!! Finally, they gave us a room in the main section. It had water pressure, the door was ripped off the safe, but we took it anyway. We later found out that it had water pressure, but, in order to get water pressure the water was too hot. (Another complaint of the guests there.) The toilet never worked either, but, we just put up with it until we left. Employees came in to "fix" it twice.
The towel bar broke in our bathroom while we were in the Caribe section. Rather than having it repaired the chambermaids just quit giving us towels!!!
I waited in line-ups at the snack bar watching employees load their plates up with chicken wings and fries etc. while very little was left for the guests. Always line-ups. Only one bar in each section.
The buffet reminded me of a high school cafetaria. The food was NOT four star.
Early every evening a young employee would drive around the resort on a scooter spraying a cloud of insecticide amongst the quests. I had one quest tell me whenver you hear the scooter to run for cover. We have no idea what kind of chemicals we ingested. UNBELIEVABLE!!!
I have traveled extensively in third world countries and have never complained. This was a horrible vacation in a resort I would grade a very generous 2 star resort!!
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- Also Known As:
- Palma Real Beach Resort And Villas
- Palma Real Beach Resort & Villas Hotel La Ceiba
- Palma Real Beach Hotel
- Palma Real Honduras
- Palma Real Beach La Ceiba
- Palma Real Hotel Honduras
- Palma Real La Ceiba