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“never going back to la ceiba”

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Quinta Real Hotel and Convention Center
Ranked #13 of 22 Hotels in La Ceiba
NYC
1 review
“never going back to la ceiba”
Reviewed 4 August 2008

I have never been to a hotel where the service was so terrible and apathetic. Everyone had a frown on all the time and were totally not helpful. No one ever, in the four days i was there, asked me if I needed or wanted something. If you wanted to order something you would have to flag down one of the staff and ask them for something and everytime you ordered a drink or food they had a sour face on and they made it seem like a big inconvenience. It seems like they dont like americans, even ones that speak fluent spanish.
the rooms are OK, but they DON"T have a safe and they dont even have clocks in the room.
Many told us this is the best hotel in la ceiba. if this is really the case, i would not even bother going to this city. It's really not worth it. We only came for a wedding, which was nice, but unfortunately one of the guests digital camera was stolen while at the reception.

  • Liked — that there was a pizza hut nearby that delivered
  • Disliked — the service
  • Stayed July 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank travelbabyNyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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122 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Newport Beach, California
Level 6 Contributor
263 reviews
218 hotel reviews
common_n_hotel_reviews_1bd8 755 helpful votes
Reviewed 26 July 2008

MY TRAVEL STYLE: If possible, I try to stay away from business and strongly prefer resorts that resemble the Four Seasons, Aman, and Oberoi but try to find similar properties at lower cost. I seek out the “wow” experiences and I encourage you to view hotels I have stayed at and their respective reviews (by clicking on my name).

LOCATION: Good since it’s on the beach. Probably one of the ugliest beaches I have seen.

BEST WAY TO GET THERE: Hedman Alas is the only bus company and buses are available from Tela or San Pedro Sula. There is also an airport in La Ceiba

TYPE OF ROOM: 

Standard.

There is complimentary (wired only) internet in the room. The internet is faster than average. I checked out of this hotel early because the town is terrible and there were no rafting trips being offered the next day (or later that week, or even next week). The pool is nice but nothing special. I would suggest skipping La Ceiba but if you do stay here, the Quinta Real is the best in town.

  • Liked — The best hotel in La Ceiba
  • Disliked — Good pool area
  • Stayed July 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelSnob1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level 4 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 June 2008

This is the only hotel in La Ceiba which comes near what you are used to as a Western tourist. Nice pool, entrance and restaurant. The rooms are OK. We got lucky and got a balcony facing the beach/pool. The beach is very dirty, everyone wears shoes on the beach for example. The location is perfect, close to restaurants and clubs.

The main issue we had with the hotel was breakfast. There are no restaurants in the area which serve breakfast so you must eat from their buffet. The service for the buffet is ridiculous. Food run out all the time, you get coffee at the end of your meal sometimes after asking several times. They charge us different prices every time, sometimes for extra pancakes, sometimes for going twice to the buffet and so on. Try to get the buffet included in your hotel stay and make sure it covers everything, including pancakes!!!

If we would go back to La Ceiba we would stay there again, mostly because there’s no alternative in the town.

Stayed February 2008
Helpful?
1 Thank pjsson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savage, MN
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 May 2008

We stayed here one night before heading to Roatan. We arrived late, but had a fantastic time at the pool bar speaking with a very friendly bartender. The staff was very kind and helpful, room was clean and great view and patio! On the way home from Roatan we traveled through La Ceiba from the ferry dock and found out when we arrived there was a taxi strike. I still had the number to the hotel and they were AMAZING in helping us out with transportation back to the hotel so we could hang out by the pool and get lunch, then provided us with transportation to the airport (or as far as we could get due the bridges being blocked). I don't know what we would have done if we hadn't stayed at this hotel and without all of their help. Although I don't think this is a week long resort stay (La Ceiba is not the place to vacation), it is highly recommended for stop overs to Roatan!!!

  • Liked — The service and view
  • Disliked — The city it is in
  • Stayed February 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jam1616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Van Nuys, CA
1 review
Reviewed 19 March 2008

They were terrible to me and my family. Their staff was rude, would not return messages and the place looks much better in the pictures than it actually is. They promised so much on the website, but did not come through. Do yourself a favor, whatever you, do not stay here.

Stayed March 2008
Helpful?
Thank nardobram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these La Ceiba hotels

Washington, DC
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 March 2008

Make sure to not to book your reservation with them through Expedia. What a nightmare! We made a reservation for 4 nights for approximately $120 a night through expedia. The hotel then called us directly stating that they could not honor the expedia reservation and instead would require us to stay for 7 nights for $220 a night instead the advertised rate of $120 on the expedia website.

Trying to get a representative to cancel the reservation was a nightmare as well. Based on the this experience, I would not recommend staying at this hotel. If a hotel offers a certain price and number of days and this is confirmed, the fact that they call to dishonor your reservation afterwards is just bad business.

  • Stayed March 2008
    • Service
Helpful?
Thank dcviajera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nyc
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 January 2008

i stayed there a while back in june. i am going back there this month of jan. 08.
service was very friendly. THEY DO NOT HAVE A ROOM SAFE!@!! make no mistake about it. also, they do not have any scuba diving. there site is misleading like that. they advertise it, when you get there they tell you there is a agencey in town that can arrange something for a small fee. they charge you more because you are a foriegner. there lock safe is with the management. they give you a key and they keep one of them. i did not like that. although nothing happened. they stand over you while you are in there. they pretty much watch you with what you put in there. other then the guy calling me @ 8am telling me he loved me after a night out at the clubs, the hotel was great. computers, samll gift shop, on the beach, pool, bar at the pool, and the bar there as you walk out of it is real cool as well. and its near all the fun places there in ceibe

  • Liked — pool
  • Disliked — there is no room safe
  • Stayed June 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank broncsyanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quinta Real Hotel and Convention Center

Property: Quinta Real Hotel and Convention Center
Address: Bo. La Isla, Zona Viva | Between Ave. 15 de Sept. and Ave. Victor Hugo, La Ceiba AT1100, Honduras
Region: Honduras > Atlantida Department > La Ceiba
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 22 Hotels in La Ceiba
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Quinta Real Hotel and Convention Center 3.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Quinta Real Hotel La Ceiba

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