I have never been to a hotel where the service was so terrible and apathetic. Everyone had a frown on all the time and were totally not helpful. No one ever, in the four days i was there, asked me if I needed or wanted something. If you wanted to order something you would have to flag down one of the staff and ask them for something and everytime you ordered a drink or food they had a sour face on and they made it seem like a big inconvenience. It seems like they dont like americans, even ones that speak fluent spanish.
the rooms are OK, but they DON"T have a safe and they dont even have clocks in the room.
Many told us this is the best hotel in la ceiba. if this is really the case, i would not even bother going to this city. It's really not worth it. We only came for a wedding, which was nice, but unfortunately one of the guests digital camera was stolen while at the reception.
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- Also Known As:
- Quinta Real Hotel La Ceiba