I've stayed several occasions in the past here and the attention given by the personnel has always been tops. Yes, the hotel is not luxurious but is functional. The decoration might be dated but it's clean and most of the rooms are comfortable. The breakfast buffet is not five star but its ok for the budget...
What had always set this place apart as far I'm concerned it's the service of it's employees. They are of the finest bunch of people I've ever seen in a property like this. The dinner service is nice if you don't want to leave the hotel, although you are just a small taxi jump from great dining places nearby.
On my last stay however due to a new front desk "manager" the experience was tarnished and everything kind of came apart at the seams. From a "lost" booking to a room with faulty a/c to a sudden water maintenance that left me in my tub all soaped-up and no water. The rest of the staff tried to make it up to us the best way they could and I really appreciate the effort but as the saying goes; "the devil is in the details"...This last trip was below their usual...I'll be back to give it another chance.
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