We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Real InterContinental San Pedro Sula at Multiplaza Mall
Ranked #1 of 37 Hotels in San Pedro Sula
Certificate of Excellence
Utila, Honduras
Level Contributor
279 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
“improving”
Reviewed 19 October 2012

this was my fourth stay at the intercontinental over the last five years and this time i saw a big improvement since my last visit.
in the past i thought the rooms were fine but the doormen and the location were the best thing about the hotel. the food was really bad (other than the breakfast buffet) and the whole atmosphere of the hotel was impersonal and sterile.
since my last visit, the lobby, bar and pool area have been spruced up and they have added a new restaurant that specializes in steak and lobster. the rooms are nice and the bedding and bathrooms are definitely up to par although i wish they could improve the sound proofing between the rooms (i had a very amorous couple next door to me so i had to turn the t.v. volume up to block the sounds)
the bar now serves sushi (so-so. i'm not sure why, when honduras has both pacific and caribbean coasts, the sushi served is mostly made from non native fish such as salmon and those horrible imitation crab sticks. why would anyone bother importing fake crab to honduras?) and the atmosphere around the bar and pool was nice in the evenings. expect to meet lots of international business travelers and well heeled locals entertaining friends and clients.
the intercontinental is certainly the closest thing san pedro sula has to an international business class hotel, you won't know you're in san pedro sula but if you're concerned about visiting honduras that may not be such a bad thing.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank divenuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schierloh, General Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review, 23 October 2012
Dear Guest,
Thank you very much for your stay at the Real Intercontinental San Pedro Sula, we appreciate your positive remarks about the refurbishment of the lobby, pool area and Restaurants, as well as your overall conclusion of your stay with us.

Your feedback will help us to improve our service, we certainly will emphasize on your suggestion to include local fish on our sushi menu.

We truly hope to welcome you back at the Real Intercontinental San Pedro Sula to demonstrate our dedication to detail and fulfillment of your wishes

Yours sincerely

Rodolfo Schierloh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

360 reviews from our community

Traveller rating
    221
    83
    34
    15
    7
See reviews for
54
52
20
195
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Guatemala
Level Contributor
137 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 8 October 2012

I stayed at the San Pedro Sula Intercontinental for a short business trip. The whole stay was great. I got Internet access and my buffett breakfast included in the room price. The location is excellent next to a shopping mall, the check inn / check out process was excellent. The hotel is in very good shape, the service is very good and the food is more than acceptable. I would definetely go back to this hotel. The only down side was the view from my room.

Room Tip: I got a view to the shopping mall, I was not very good as I got a wall between the shopping mall and...
See more room tips
  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EdgarSGuatemala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schierloh, Director General at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review, 9 October 2012
Dear EdgarS

Thank you very much for your kind message and your recent visit to the Real Intercontinental San Pedro Sula. We are very happy that we were able to exceed your expectations and that you felt great during your stay.It is a pleasure for us to share your feedback with all the staff members.

We are looking forward to welcome you soon to our hotel, where we will do our best to make your next stay even more positive.

Yours sincerely

Rodolfo Schierloh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roatán, Islas de la Bahia, Honduras
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2012

It was a very peacefull stay at the intercontinental we had a nice time there enjoy our self and had a quite time togethe, and the personal was very plesant and helpfull.we are looking foward to returning there as soon as we can the rooms was nice.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daphney H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schierloh, Director General at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review, 9 October 2012
Dear Daphney H

Thank you very much for your review and for your recent stay at the Real Intercontinental San Pedro Sula. We are delighted to hear that you had a peaceful time and appreciated our rooms as well as our personal service.

We truly look forward to welcome you again in the near future

Yours sincerely

Rodolfo Schierloh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
1 review
Reviewed 29 September 2012

The facilities are great, service is super simple the best hotel in the city, when you have long work hours and need a good nite rest the Intercontinental in your best option, they just open a magnificent steak house named Factory

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schierloh, Director General at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review, 9 October 2012
Dear Luis R

Thank you very much for sharing your thoughts with us and for your recent stay at the Real Intercontinental San Pedro Sula.

We are delighted that we could exceed your expectations such as the tranquility of the rooms and our new Restaurant “Factory Steak & Lobster”

We look forward to welcome you again in the near future

Yours sincerely
Rodolfo Schierloh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Fulton, Tennessee
Level Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 20 September 2012

Since being here in May the major work on renovations have been completed and the staff has returned to focusing on the guests. Now looking forward to returning here on my next trip. Food and service at the restaurant was very good. The lounge was out of service this time but looks like it will be completed soon.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank msmintn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schierloh, Director General at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review, 9 October 2012
Dear msnitn

It was a pleasure to talk to you and thank you very much for your kind message regarding your recent stay at the Real Intercontinental San Pedro Sula. We are delighted to hear that your experience concerning food and service was enjoyable.

Renovations have been completed on September 27th ; including lobby, fitness center, garden area and the opening of two new restaurants.

We look forward to welcome you again in the near future

Yours sincerely

Rodolfo Schierloh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 August 2012

Nice option as a hotel, however what really got my attention was the food at Bambu restaurant... excellent cuisine!
Fitness center should be improved though - treadmills with touch screens that don't work make any exercise rather a patience exercise.
Wired internet didn't work as well... at least wi-fi was average.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GFSassi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schierloh, General Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review, 20 August 2012
Dear GFSassi,

Thanks for your valuable opinion. We are pleased that you enjoyed our Bambu restaurant. And happily we want to announce you that very soon we are opening a new restaurant for steak and lobster, so that will increase even more our food options!
On the other hand, our fitness center has recently been renovated. We check every day the performance of the machines and can assure you a perfect workout. Please accept our apologies if you had any inconvenience at the time of your exercise.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
saskatoon
Level Contributor
58 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 13 August 2012

This is a near new hotel right beside a mall that is easily accesible. In the mall there is a number of fast food places. At this time the hotel is being renovated to make room for a steak and lobster restaurant. The fitness center is beautiful with new machines of every description, windows all around so you can see the pool as you work out. Televisions on walls and also in some of machines.
The rooms are very modern and luxurious and the televisions have every channel imaginable. Room snacks are reasonable cost. The internet is not free anywhere and very expensive - less so with the breakfast package. Would be nice if it was free at least in lobby.
I booked on the internet and the cost was just a bit more than the Holiday Inn Express, that was a weekend, on the weekdays the tarif goes way up but for the weekend a no-brainer it is worth staying here as the nearby Holiday Inn Express is in no way comparable.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schierloh, General Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review, 20 August 2012
Dear garuy,

Thanks for your valuable opinion. We are happy to see that you have enjoyed our hotel, our comfortables rooms and our fitness center.
We need to control the access to the internet for our guests in order to give you the best service and high speed service. And as you previously mentioned, we can offer you a package which provides internet and breakfast for a very low price, instead of purchasing only the internet.

We hope to see you soon.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Pedro Sula hotels
0.3 mi away
Hilton Princess San Pedro Sula
Hilton Princess San Pedro Sula
#2 of 37 in San Pedro Sula
511 reviews
0.1 mi away
Holiday Inn Express San Pedro Sula
Holiday Inn Express San Pedro Su...
#7 of 37 in San Pedro Sula
99 reviews
1.2 mi away
Hotel Gran Mediterraneo
Hotel Gran Mediterraneo
#3 of 37 in San Pedro Sula
248 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Copantl Hotel & Convention Center
2.7 mi away
Hotel Casa del Arbol Galerias
Hotel Casa del Arbol Galerias
#4 of 37 in San Pedro Sula
136 reviews
1.0 mi away
Gran Hotel Sula
Gran Hotel Sula
#22 of 37 in San Pedro Sula
143 reviews
Show Prices
Show Prices
Show Prices

Been to Real InterContinental San Pedro Sula at Multiplaza Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Real InterContinental San Pedro Sula at Multiplaza Mall

Property: Real InterContinental San Pedro Sula at Multiplaza Mall
Address: Boulevard del Sur y Colonia Hernandez | Multiplaza Mall, San Pedro Sula CT1100, Honduras
Phone Number:
Region: Honduras > Cortes Department > San Pedro Sula
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 37 Hotels in San Pedro Sula
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Real InterContinental San Pedro Sula at Multiplaza Mall 5*
Number of rooms: 149
Official Description (provided by the hotel):
The Real InterContinental San Pedro Sula Hotel is located within Multiplaza Mall shopping complex, in the heart of the entertainment and business district. Just a few steps from our lobby you will find stores, boutiques, coffee shops and other venues. This hotel is the place to work and play in a safe and fun environment. Three onsite unique concept restaurants provide options for great dining without leaving the hotel. Bambú restaurant offers international and local cuisine and its buffet is recognized for its rich local flavor. Factory Steak and Lobster is a local favorite for enjoying prime cuts and lobster. The trendy atmosphere at Nau Sushi Lounge is the place to have fun, listen to live music and have the best sushi in town with handcrafted cocktails. The hotel's lounge style terrace is where visitors unwind and enjoy drinks next to the pool and tropical gardens. Our rooms are designed to deliver the best rest. All our guestrooms feature high speed streaming Internet, soundproof windows, total blackout curtains, ultra-sumptuous bedding with 300 thread count Egyptian cotton sheets, HD-LCD TV, ample work desk with an ergonomic chair, alarm clock with mobile docking station and a spacious bathroom with wide shower head. At the executive lounge, guests can have a complimentary breakfast and in the evening enjoy complimentary hors d'oeuvres and cocktails. Our fitness center is fully equipped for all your training needs. Enjoy a fabulous massage or sauna. Complimentary parking is available. On your next visit to San Pedro Sula stay with us and have a great time. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, IHG, Expedia, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HRS, getaroom.com, HotelQuickly and Cancelon so you can book your Real InterContinental San Pedro Sula at Multiplaza Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental San Pedro Sula Hotel San Pedro Sula
San Pedro Sula Intercontinental

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing