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“Fantastic property!”

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Real InterContinental San Pedro Sula at Multiplaza Mall
Ranked #2 of 37 Hotels in San Pedro Sula
Certificate of Excellence
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fantastic property!”
Reviewed 2 November 2013 via mobile

This hotel is amazing! The staff is very couteous, from the entrance, to the front desk, concierge, and room staff. This is one of the best properties I have ever stayed at! They took care of every need and went above and beyond to make my stay comfortable. The restaurants are really giod abd their themed nights are fantastic, but I would say that they need to vary and not re-start the rotation every week.

The location is amazing, you have the mall next door, although, this Multiplaza Mall is more like a small plaza, but it is still nice and has some nice places to eat, all very clean.

The rooms in the hotel are fantastic! Beds are super comfortable, WiFi is fast, TV stations in english have Miami feed, so you can always stay on top of US news. The bathrooms are great with spacious tubs... And the bath products are top notch!

Even the gift shop is fantastic! There are many items from local artists and they have good prices in US Dollars. Shout out to the gift shop attendant, she taught me a lot about Honduras!! Amazing person!!

Also, shoutout to the restaurant hostess, Zuellen, if my memory doesn't fail me. She was amazing and her smile made my experience even better. I travel most of the time, and I must say that this location is the best I've ever stayed at!

Stayed October 2013, travelled on business
Helpful?
Thank Joseanmr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodolfo S, Director General at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review, 4 November 2013
Dear Joseanmr,

That was one of our best reviews of our hotel that we have seen, very detailed and with very specific descriptions of how we treat our customers, and the services that we offer at the hotel, striving for perfection and always trying our best.

Our location adjacent to Multiplaza Mall, our beds with the motto "the best rest", and the restaurants including Factory Steak&Lobster, Nau Lounge and Bambu, are some of the examples that you perfectly define in your great review.

Have a great day and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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370 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
miami
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 October 2013

Check in was smooth. Restaurants are delicious and location can not be beat. Breakfast buffet is a must have and sushi at Nau lounge is a nice change. Rooms are spacious but best view is of pool and not mall.

Room Tip: Ask for view of pool
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kellie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodolfo S, Director General at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review, 4 November 2013
Dear Kellie,

Thanks for your beautiful words about our property. Definitely Nau Lounge´s sushi is great and delicious, and our breakfast buffet at Bambu has an incredible variety of products, both local and international food.

Please next time you book with us we will give you pool view since you enjoyed this side of the hotel. We hope to see you soon, and thanks again for your time.

Regards,
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Tegucigalpa, Honduras
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 October 2013

We love staying here, they have great beds, great breakfast ... the only little thing is they should really work on is the people skills in the front desk crew but other than that great service !! You can really enjoy the pool in sunny San Pedro Sula !!

Room Tip: Yummy breakfast !!
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michie2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodolfo S, Director General at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review, 30 October 2013
Dear Michie,

Thanks for your happy and beautiful words about our hotel. We hope you had a great time and experience with us, and we will take into consideration your comments for yout future stays.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 October 2013

The hotel appears to be the best in San Pedro. The staff was very accommodating and mostly spoke English, which was a blessing since I do not speak Spanish. Restaurants and food quite good, and the room service superb. Clean rooms, safe environment, friendly staff. All the comforts you would expect from a fine hotel.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Henry10_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodolfo S, Director General at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review, 10 October 2013
Good day Henry,

Thanks for your great review of the hotel. It is good to see that you had a wonderful stay with us, and we hope to see you soon in San Pedro Sula.

Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 September 2013

I've stayed at the Intercontinental a couple of times and have never been disappointed. The whole hotel is very clean, the rooms are specious, and the 3 restaurants located in the lobby are fantastic. The service is great; everyone from the doorman to the cleaning staff to the servers were very attentive. My only issue, if I had to even consider it an issue, is that the walls feel like they're made out of paper - you can hear everything in the rooms next door. I highly recommend this hotel to anyone traveling to San Pedro Sula.

Room Tip: take room 205 (2 queen beds and pool view).
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sebastian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodolfo S, Gerente at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review, 24 September 2013
Dear Sebastian J,

Thanks for your time giving us your feedback about your stay with us.
We are happy to see that our restaurants Factory Steak&Lobster, NAU Lounge and Bambu delighted you, aswell as the service received by our people.

As we can see, you stayed with us in room 205, which is a connecting room. We only have a few in the hotel, mainly for families that want to stay with their children. Althought, since there is a connecting door for both rooms it can be a bit noisier.

We are really happy that you had a great experience with us and please visit Intercontinental San Pedro Sula anytime soon.

Regards from Honduras,
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San Salvador, El Salvador
Level 4 Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 September 2013

I stayed in the Intercontinental San Pedro Sula for a business trip last week. The hotel was great, super comfortable room, with very good food. It's the best hotel in the city. It also has a great location, next door to Multiplaza

Room Tip: While in SPS, visit Multiplaza, the mall next door to the hotel
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rafael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodolfo S, Director General at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review, 5 September 2013
Dear Rafael, thanks for your comments and great review of our hotel. It makes us very happy to see that you had a great stay and you consider us the best hotel in town.

It will be a pleasure to host you in your next visit to San Pedro Sula.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tennessee
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 August 2013 via mobile

I stayed here for 3 nights and was very pleased with all aspects of the hotel. It is very clean. Food is excellent. Both the hotel and adjacent mall are very safe. The staff is very attentive and go out of their way to make you feel welcome. I would stay here again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ncthistle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodolfo S, General Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review, 3 September 2013
Thanks a lot dear ncthistle, for your feedback and your time giving us your positive impressions of our hotel. It will be a pleasure to host you again anytime soon!

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Real InterContinental San Pedro Sula at Multiplaza Mall

Property: Real InterContinental San Pedro Sula at Multiplaza Mall
Address: Boulevard del Sur y Colonia Hernandez | Multiplaza Mall, San Pedro Sula CT1100, Honduras
Phone Number:
Region: Honduras > Cortes Department > San Pedro Sula
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 37 Hotels in San Pedro Sula
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Real InterContinental San Pedro Sula at Multiplaza Mall 5*
Number of rooms: 149
Official Description (provided by the hotel):
The Real InterContinental San Pedro Sula Hotel is located within Multiplaza Mall shopping complex, in the heart of the entertainment and business district. Just a few steps from our lobby you will find stores, boutiques, coffee shops and other venues. This hotel is the place to work and play in a safe and fun environment. Three onsite unique concept restaurants provide options for great dining without leaving the hotel. Bambú restaurant offers international and local cuisine and its buffet is recognized for its rich local flavor. Factory Steak and Lobster is a local favorite for enjoying prime cuts and lobster. The trendy atmosphere at Nau Sushi Lounge is the place to have fun, listen to live music and have the best sushi in town with handcrafted cocktails. The hotel's lounge style terrace is where visitors unwind and enjoy drinks next to the pool and tropical gardens. Our rooms are designed to deliver the best rest. All our guestrooms feature high speed streaming Internet, soundproof windows, total blackout curtains, ultra-sumptuous bedding with 300 thread count Egyptian cotton sheets, HD-LCD TV, ample work desk with an ergonomic chair, alarm clock with mobile docking station and a spacious bathroom with wide shower head. At the executive lounge, guests can have a complimentary breakfast and in the evening enjoy complimentary hors d'oeuvres and cocktails. Our fitness center is fully equipped for all your training needs. Enjoy a fabulous massage or sauna. Complimentary parking is available. On your next visit to San Pedro Sula stay with us and have a great time. ... more   less 
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Also Known As:
Intercontinental San Pedro Sula Hotel San Pedro Sula
San Pedro Sula Intercontinental

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