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“The worst, ever”

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Hotel Plaza San Martin
Ranked #14 of 30 Hotels in Tegucigalpa
Reviewed 23 May 2011

stayed at this hotel for one night as part of our trip, by far was the worest hotel. The room smelled really bad, cold water, the walls were fallen apart, the TV didt work, the bathroom is like a nightmare, I dot understand why some people said the location is great! is a very dangerous side of the capital!!

  • Stayed: October 2010, travelled as a couple
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Thank LiquidTrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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18 - 24 of 52 reviews

Reviewed 23 December 2010

Guidebook made this place to sound reasonably OK as somewhere to stay in Tegucigalpa - I can only imagine the guidebook author had not updated their research in many years. The area is lousy and seedy (the taxi driver who lives nearby described the area as dangerous). The lobby looks reasonably OK, but the rooms most definitely are not. The ceiling is made of dirty broked tiles, using a material that is banned in the UK as a fire risk. The room has one tiny low watt bulb - it was barely possible to read in the room.. There is also a rather scruffy nightclub in the same building - forget any idea of sound proofing. There´s a security guard at the entrance - but he looked as if he`d be useless if there was any sign of trouble.

Unless you are heavily built battle hardened ex military, stay elsewhere

  • Stayed: December 2010, travelled as a couple
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Thank pmbma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2009

Dark, noise, cold water, bad food, unfriendly front desk, very expensive. Not worth it!

Stayed: January 2009, travelled on business
2  Thank Ricardo42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2007

This is NOT a hotel, the installations may look like a regular hotel, but the people working there are FAR away of being serious and professional hotel personel. I felt like I was in a cheap motel. The customer service is the worst I´ve ever had.

My company did the reservation there, people from my company stayed a lot there (several persons from our Central American offices), so you can assume "they" know us and know our company brand and name, because regular guests increase their income, right? But not even this little detail made this hotel to have the compromise to have a professional and kind service.

A waitress from the restaurant followed to my room after I "signed" the breakfast ticket (US$4.50), knocked my door like she were from the police department (strong knocks) and when I opened the door she said with no manners nor in a kind way: "You don´t have the right to sign for your restaurant invoices because your company didn´t say that in their letter sent to us, so you have to pay right this moment". I was very upset, because this was my second day of a 5 day stay, so how in God´s name I was going to "steal" their $4.50 if I wasn´t going to check out until 3 days after?

When I claimed with customer service, the situation got even worst, they all are cut with the same scissor, they all are not polite, nor a cent kind, just to write this review makes me remind this unpleasent situation I never had anywhere else.

In conclusion, I checked out that same day and went to the Clarion, where the customer service and infrastructure was a 180 degree change from this horrible hotel.

Don´t stay there, don´t even think about it.

Stayed: June 2007
7  Thank AlexValerin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2006

I stayed at this Hotel a year ago and it was Ok, good price, good rooms, good location...wow alot can change in a year! Granted I stayed at the marriott the first few days which I consider a great Hotel therefore it probably made my experience here feel worse. Check in was very slow, the room smelled of mildew, eventhough it looked clean, everything from the staff to the elevator were slow, the hotel looks dated and needs to be redone. The location is still ok, a little far off from where all the action is now days, I think it's lagging behind the new hotel district which is where the clarion, intercontinental and marriott are located. For the rate I got it was ok but if you are planning on paying the rack rate or online rate or anything over $70 dollars for this hotel, just go elsewhere.

  • Stayed: October 2006, travelled solo
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5  Thank trespequitas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

Room Tip: La habitaciones con vista a ciudad y en los pisos elevados.
See more room tips
  • Stayed: January 2018, travelled on business
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Thank Cesar P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanmartin2015, Director de Relaciones Públicas at Hotel Plaza San Martin, responded to this reviewResponded 1 week ago
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Reviewed 15 September 2017
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Stayed: August 2017
Thank primera1969yess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanmartin2015, Director de Relaciones Públicas at Hotel Plaza San Martin, responded to this reviewResponded 21 September 2017
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Additional Information about Hotel Plaza San Martin

Address: Colonia Palmira Apartado Postal 864 | Frente a la Plaza San Martin, Tegucigalpa 864, Honduras
Region: Honduras > Francisco Morazan Department > Tegucigalpa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 30 Hotels in Tegucigalpa
Price Range: £61 - £73 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Plaza San Martin 3.5*
Number of rooms: 110
Official Description (provided by the hotel):
Our hotel began operations in 1991, becoming part of the hotel elite of Tegucigalpa. Our presence and variety of services increased with the opening of our Hotel and Convention Center Plaza Juancarlos, Hotel Plaza del Libertador and the Hotel Plaza del General. The four towers comprise the only hotel district in the country … Plaza San Martin Hotel District. Every corner of the hotel is decorated with works of art, paintings, sculptures, antiques and even historical pieces belonging to the Mayan culture, national pride, making the visitor feel like visiting a real art gallery. We are located in the Colonia Palmira in front of the Plaza San Martin, one very central area between the living area of the city and the center of it. The peace and security of its location, guarantees a pleasant and relaxing stay. You get quick access to cultural, recreational centers, banking and Tegucigalpa's day and night life. ... more   less 
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Also Known As:
Plaza San Martin Tegucigalpa

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