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“Great hotel, excellent service!”

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Real InterContinental Tegucigalpa at Multiplaza Mall
Ranked #3 of 30 Hotels in Tegucigalpa
Certificate of Excellence
Reviewed 29 May 2012

Stayed in this hotel for 10 days last summer on business. The service was beyond expectations. Hotel staff was very helpful. Breakfast included various foods enough, to keep me trying out something new each time for the 10 days. Rooms were comfortable and clean. I stayed at a room overlooking the pool, and the view was great both, at day time, and at night. I'd definitely recommend this hotel to friends.

Room Tip: Stayed in a room overlooking the pool. View was great.
  • Stayed: June 2011, travelled solo
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Thank Ani M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Real-Inter-TGU, Gerente at Real InterContinental Tegucigalpa at Multiplaza Mall, responded to this reviewResponded 2 June 2012

Dear Guest:

We are very grateful for you generous review about your recent stay and extremely happy you enjoyed it, we constantly make our best effort to exceed our guest expectation and make them feel at home which we hope was your feeling during your 10 day stay. I assure you we will aware all of our staff about this comments which provides strength. enthusiasm and passion to what we do, serve!

Kind Regards,

Joel Muchnik
Gerente División Cuartos

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Reviews (513)
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260 - 266 of 514 reviews

Reviewed 24 May 2012

Terrible experience, i went 3 times to the reception. I almost lost my appointments for the day.

  • Stayed: May 2012
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Thank LiliMorales88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Real-Inter-TGU, Gerente at Real InterContinental Tegucigalpa at Multiplaza Mall, responded to this reviewResponded 2 June 2012

Dear Guest:

Thank you very much for taking the time to write a review about you recent stay and hope despite the inconvenience of the electronic room key failing you enjoyed the rest of your stay. Please be advised that after to your comment we have proceeded to make a complete diagnostic of all our key encoders to make sure they work 100%.

Hopefully we will have the pleasure to have you staying with us soon and assure you we will keep working hard to make sure you enjoy your best rest.

Kind Regards,

Joel Muchnik
Rooms Division Manager

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Reviewed 3 May 2012

My husband and mother stayed at this hotel for 7 days in march and i just want to say how much we enjoyed it! I work for IHG here in Madison, Wi where we pride ourselves on customer service and I have to say I was very impressed by how well your staff treated us and was knowledgable on everything we aske.d. I was at first concerned because I had booked 2 king rooms and only one of them was a king but was easily remedied by comping our internet services. Breakfast was great as well as the other meals we had at the hotel.

THe location of the hotel was great! One recommendation I do have is, more chairs for layin out by the pool, a whirlpool and educating the chefs on what medium means when cooking meat (my husband is a chef so he is quite picky when it comes to getting things done the way he likes).

One person who really stands out in all our minds is a server in the morning named Miriam. She was by far the friendliest and sweetest person I encountered during our stay. There was also the gentleman who took us to lago de yojoa and he was also very friendly and saw to it very ademently that we have a good time going and coming back!

I am glad we had such a good time and hopefully will return to your hotel!

  • Stayed: March 2012, travelled with family
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Thank Deborah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Real-Inter-TGU, Gerente at Real InterContinental Tegucigalpa at Multiplaza Mall, responded to this reviewResponded 2 June 2012

Dear Mrs. Deborah:

Thank you very much for your review about your recent stay, we are very glad you enjoyed it and most important enjoyed our staff service, I assure you Miriam will be recognized for her effort. We are also grateful for your observations of our opportunity areas such as the pool furniture and food preparation. We take our guests opinion very seriously because we are convinced this is the best way to keep improving.

We truly hope to have once again the opportunity to serve you in an near future in this your home away from home.

Kind Regards,

Joel Muchnik
Rooms Division Manager

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Reviewed 27 April 2012

Quite expensive, but it does deliver incredible clean rooms, great service, a nice gym, pretty outdoor area, and a nice location across from the mall.

It bothers me a little how much they charge for extras like internet and laundry ($6 to wash one shirt) and food is priced similar to a lot of US restaurants. All of that said, in a city like Tegus, having someplace clean, safe, and reliable to stay is a premium.

  • Stayed: April 2012, travelled on business
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Thank BlueTraveller711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Real-Inter-TGU, Gerente at Real InterContinental Tegucigalpa at Multiplaza Mall, responded to this reviewResponded 17 May 2012

Dear Guest:

Thank you very much for your review on your recent stay, we are very happy you enjoyed it. We also like to thank you on pointing out areas on which we can improve. We manage dynamic rates that vary according the market conditions and proximity to the arrival date, so here are some tips you can use to find better rates:

• The more in advance you can reserve your reservation more chances are you can find a lower rate
• We offer a variety of special deals and packages, look for them on our website o our toll-free numbers and you may find with internet included so you can avoid this charge
• We also have local Upsell packages that include complimentary Internet Service and meals, you may add them to your current rate and will definitely save
• Our best recommendation is take advantage our rewards for your loyalty: Our free Priority Club Rewards membership gives you 10 points for every US$ 1 you spend in our hotels all over the world these points can be redeemed for free nights or airlines miles

We hope to serve you in a near future .

Kind Regards,

Joel Muchnik
Rooms Division Manager

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Reviewed 8 April 2012

The hotel is located in a safe area,very clean and the staff very friendly and honest. I forgot a box with jewerly in the room , I called the hotel about 4 days later and they were holding my box in a safe for me.
The hotel is not fancy ,a 4 star hotel at the most but you could not find a better hotel in Tegucugalpa, I will recommend you to try the Factory Steak and Lobster and ask for the lobster plate , they serve two big and delicious lobster for less than $25.

  • Stayed: April 2012, travelled with family
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1  Thank Alve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Real-Inter-TGU, Gerente at Real InterContinental Tegucigalpa at Multiplaza Mall, responded to this reviewResponded 25 April 2012

Dear Guest:

Thank you very much for your nice review of your recent stay in this your second home, we are glad you enjoyed your stay and our staff. We do our best effort every day to exceed each of our guest expectations and feel happy to have accomplished in this occasion.

As you well mention Lobster is one of our specialties in our Factory Steak & Lobster Restaurant.

Kind Regards,

Joel Muchnik
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2012

I highly recommend this hotel if you are visiting Tegucigalpa. The rooms are exceptionally clean and the staff are pleasant and helpful (front desk staff speak English well). The pool is lovely and the hotel itself is a stylish and modern oasis in an otherwise dusty, run down city. The food at the restaurant hotel is not fantastic and in fact the local beef is downright horrible and uneatable. We thought we would try the local food in order to get a taste of the country. Bad idea - better bet is TGIF Fridays across the street in the mall if you want a steak or burger. Security is good with an armed guard on duty outside the front door. A pleasant stay and would highly recommend. Note: beware calling internationally on the hotel telephone!!! EXPENSIVE!!! Buy a local cell phone instead.

  • Stayed: April 2011, travelled on business
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Thank electra111162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Real-Inter-TGU, Gerente at Real InterContinental Tegucigalpa at Multiplaza Mall, responded to this reviewResponded 25 April 2012

Dear Guest:

We are very grateful for you nice comment about your recent stay, we are glad you enjoyed it.

We also thank you for commenting about your appreciation of our cuisine and telephone costs and guarantee will take this into deep consideration to keep improving.

We hope to have the pleasure to serve you in a near future

Kind Regards,

Joel Muchnik
Rooms Division Manager

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Reviewed 8 March 2012

The hotel is very clean and the staff is very helful. More important is the location.. its in front of a big Shopping Mall and this gives you the opportunity to walk around during the night.. since doing this in the city can be dangerous...

The restaurant is very good also.

Tks,
Joao

  • Stayed: February 2012, travelled on business
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Thank Joao T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Real-Inter-TGU, Gerente at Real InterContinental Tegucigalpa at Multiplaza Mall, responded to this reviewResponded 17 April 2012

Dear Mr. Joao:

Thank you very much for your review of our hotel and services, we are happy you enjoyed your stay, in fact we are located in the best and safest area of Tegucigalpa with the most important shopping center Multiplaza with more than 250 stores to choose from so whether you are traveling for business or pleasure this is very convenient.

We hope to have you with us again very soon.

Regards,

Joel Muchnik
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Real InterContinental Tegucigalpa at Multiplaza Mall

Address: Avenida Roble, frente a Mall Multiplaza, Tegucigalpa 2122, Honduras
Phone Number:
Region: Honduras > Francisco Morazan Department > Tegucigalpa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Tegucigalpa
#2 Family Hotel in Tegucigalpa
#3 Business Hotel in Tegucigalpa
Price Range: £111 - £207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Real InterContinental Tegucigalpa at Multiplaza Mall 4*
Number of rooms: 157
Official Description (provided by the hotel):
The completely renovated Real Intercontinental Tegucigalpa Hotel is located within Multiplaza Mall shopping complex, in the heart of the city´s entertainment and business district. Just a few steps away from our lobby you will more than 120 different venues. At the hotel, guests can enjoy four unique concept restaurants: Factory Steak & Lobster where customers come to enjoy imported lobster and prime cuts. Blu bar is the place to have fun and enjoy a great selection of food and cocktails. The Market, where you can build your own dishes such as pizzas, hamburgers and more. Nau Sushi Lounge is the perfect mix of trendy atmosphere and Japanese cuisine. All our recently renovated rooms are designed to deliver the best comfort, featuring high speed streaming Internet, soundproof windows, total blackout curtains, card door lock with proximity reader and more. Health conscious guests can take advantage of our renovated fitness center and remodeled Spa with steam room and two massage cabins. ... more   less 
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Also Known As:
Intercontinental Hotel Real Tegucigalpa

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