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“Exceptional Customer Service.”

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University of Georgia Center for Continuing Education & Hotel
Ranked #10 of 23 Hotels in Athens
Reviewed 27 March 2014 via mobile

Was in Athens for work and stayed three nites. Beautiful facility. Small rooms. But, equipped with a small refrigerator, microwave, coffeemaker, hair dryer, & ironing board and iron. Easy climate control which was quite nice. First nite had noisy neighbors after midnight, called the front desk and very soon after heard someone knock on their door and they shut down the noise. Did not like the hours of onsite dining. Not open before 7am. Breakfast was good. Especially the grits. Lots of parking available. $10/day. A little pricey. There was usually someone to greet you at the entrance asking can they help you with luggage and such. Friendly. Respectful. Charming. If you have physical challenges it can be a bit taxing for you to go from the parking lot through the conference lobby through the lounge to the hotel main lobby to the elevators down the hall to your room.

Stayed: March 2014, travelled on business
Thank JWLBowie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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171 - 177 of 260 reviews

Reviewed 26 January 2014

When we checked in the hotel said they were going to move us from a King bed room to a suite at no extra charge. The Suite had a queen bed and pull out sofa so I was hesitant if this would best meet by needs. They were very, very customer service oriented the whole trip. They took me to the suite room to let me see it and were willing to give me either room that I wanted. The suite was much more roomy with two bathrooms and better suite for our stay, and at a great price. Throughout our stay all the staff was very pleasant and helpful....especially the front desk and the staff that delivered linens to our room. They called our room to check on our visit and whether needed anything. They offered suggestions for restaurants....very pleased with the staff at the front desk!

The room was very clean and tasteful.

The parking garage is right next door, and the hotel credited us for the $10 / night charge. Had in and out privileges so very convenient and safe.

The location was very convenient as we had an event to attend on the UGA campus. It was also close (1-2 miles) to a few restaurants we easily drove to.

Breakfast in the cafeteria was OK...nothing special...but it was a buffet and offered a quick meal if needed.

  • Stayed: January 2014, travelled with family
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1  Thank Amy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2013

The problems started upon check in. We were moved from our king room to a double queen, with no rate reduction. Kind of a bummer for an anniversary trip. Then I was further disappointed when the bottle of champagne I requested upon making my reservation was not present and it was not even acknowledged. The loud and obnoxious guests can only be controlled so much by the hotel but it didn't make our stay any better. Customer service was hit or miss the whole weekend but the housekeeping staff were wonderful.

  • Stayed: December 2013
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Thank Bmccarthy20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2013

The hotel is very convenient for those attending conferences in Athens. It is located in a very pleasant neighborhood and is near everything. Also, they offer a shuttle service to places that are not so distant, but we would not go walking. The staff is very friendly and helpful. As it is in the campus, on weekends the place is really deserted.

  • Stayed: November 2013, travelled on business
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Thank 509Virginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGA_Hotel, Manager at University of Georgia Center for Continuing Education & Hotel, responded to this reviewResponded 2 December 2013

Thank you for staying with us. We look forward to hosting you again soon.

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Reviewed 27 November 2013

We stayed here while in town for my daughter's wedding. Very clean and pretty. You park in a parking garage. Didn't have time to check out the restaurants. The room was a little small, but other than that, it was really nice.

  • Stayed: September 2013, travelled with family
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Thank Melanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGA_Hotel, Manager at University of Georgia Center for Continuing Education & Hotel, responded to this reviewResponded 2 December 2013

Thank you for staying with us on such a special occasion! We hope to have you as a guest one day again soon.

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Reviewed 15 November 2013

We booked here and it was not a football or basketball weekend. At 11:30 p.m. we called the front desk and asked that someone come up because there was a large and loud party in the room next door. The rooms have been redone, but this is an old hotel and the walls are paper thin. 12 a.m.. no relief...called the front desk and she said she couldn't find the security officer. 12:30 a.m. called again...security officer came...1 a.m. no relief...1:30 a.m. called the front desk and told them if they didn't do something I was calling the police. Security officer came again and they disbanded the party in that room.
Next morning before leaving for the day we asked if the people were checking out of that room. They said yes. When we returned late afternoon we were told WE HAD TO MOVE because the people had not checked out and they wanted to "make sure we were taken care of". As a goodwill gesture they gave us 2 UGA mugs. Planning on returning to Athens in 4 weeks and we will not be staying there. Oh yes, the bar closed at either 9 or 10 p.m. because it "wasn't a big weekend",

  • Stayed: August 2013, travelled as a couple
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2  Thank travelingexpert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2013

When I come to Athens, I like to stay at the UGA Hotel & Conference Center. the rooms are clean. The staff is very friendly and it's in a great location. We came to Athens this time to watch a girls basketball game. The hotel was right across the street from the coliseum. The hotel is very close to the small animal hospital.

Room Tip: Make sure your room isn't close to an elevator or an exit door. The walls are thin and every tim...
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  • Stayed: November 2013, travelled with family
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Thank Stephanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UGA_Hotel, Manager at University of Georgia Center for Continuing Education & Hotel, responded to this reviewResponded 15 November 2013

Thank you for being a loyal Georgia Center guest! We appreciate your patronage.

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Additional Information about University of Georgia Center for Continuing Education & Hotel

Address: 1197 S Lumpkin St, Athens, GA 30602-1548 (Formerly UGA Hotel & Conference Center at The Georgia Center)
Phone Number:
Region: United States > Georgia > Athens
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Athens
Price Range: £69 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — University of Georgia Center for Continuing Education & Hotel 3*
Number of rooms: 200
Official Description (provided by the hotel):
Located on the beautiful, historic campus of the University of Georgia in Athens, the UGA Hotel and Conference Center includes a 200-room hotel, four onsite dining options, banquet areas, conference rooms, auditoriums, a fitness center, and a computer lab — all under one roof. ... more   less 
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Also Known As:
The Georgia Center - The University Of Georgia`s Hotel Athens
The Georgia Center - The University Of Georgia`s Conference Center And Hotel

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