Please do not stay at this hotel. First of all, it is NOT in walking distance to downtown athens and the UGA campus. It is located directly behind a liquor store which attracts the local "night life" all throughout the night. When we arrived, the room was not clean. The toilets had mold around the rim and the sheets had visible hair on them. This only begins the nightmare. I requested a late check out and the manager was reluctant to grant the request. He finally did, but the housekeeper showed up at 8:30 asking to clean the room. We informed her that we had a late checkout and would leave at 11:30. This did not stop her, she showed up every 30 minutes banging on the door. When I finally checked out, I though all was well only to learn 3 days later they posted another charge on my card in addition to the room fee. I called the hotel manger (Mr. Singh) and he told me I had taken some items from the hotel. I tried to explain to him the items were never placed in our room on our 2nd night stay. He was extremely rude and refused to give me the number in order to file a complaint. Mr. Singh told me that it didn't matter if I called customer relations because they would not do anything anyway. He hung up the phone on me several times and then diverted my calls to the answering machine. I finally contacted customer relations for choice hotels and was told this matter would be handled. It was not!! They told me I would have to speak with the hotel manager in order to resolve the issue. Of course he will not take my calls or refund my money. It is truly not worth the few dollars that you save because they get you in the end. I will definitley be staying at the Holiday Innn Express on my next visit. The service at the Holiday Inn Express is wonderful and they really are in walking distance to the UGA campus and downtown Athens. Please do not stay at the Comfort Suties Inn on North Ave. ever!!!
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- Also Known As:
- Comfort Suites Downtown Athens Hotel Athens
- Comfort Suites Athens
- Athens Comfort Suites