Was heading to Athens for an event and booked this room on points. Decent, clean, standard room. Pretty expensive for points - recently stayed at Hilton in Midtown Manhattan for less - Athens is nice, but not that nice.
Staff were friendly but not really. When we checked in I asked to switch my normal preference for points accrual to breakfast for my wife and I. We then had a 10 minutes argument with the desk person about whether you get points...on a points stay. My understanding is that a points-stay is ineligible.
Not sure if that interaction pissed the guy off, but he then told me that i could pick up my 2 "free" bottles of water from the vending fridge behind the desk.
I dont need to be pampered and am certainly able to open a fridge door and get 2 bottles of water. However, i travel every week for business and as a Hilton Diamond member, there is usually a bit more of a welcome when i check in.
This was pretty much my only interaction with the hotel staff, so not a huge amount of data to base my opinion on. Hopefully this was not indicative of the rest of the staff.
Perhaps they are more used to casual travelers visiting UGA??
For a clean, safe bed in downtown Athens, visit was fine. No frills beyond that.
- Official Description (provided by the hotel):
- Adjacent to the Classic Center, Athens primary meeting/concert venue. Walking distance to over 75 unique eateries and pubs in a very quaint setting. ... more less
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- Also Known As:
- Hilton Garden Inn Athens Downtown Hotel Athens
- Hilton Athens
- Athens Hilton Garden Inn