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“Great value for money”

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Hilton Garden Inn Athens Downtown
Ranked #2 of 23 Hotels in Athens
Certificate of Excellence
europe
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great value for money”
Reviewed 8 March 2011

This was my second stay at HGI Athens, and it was as good as the first time. A very nice and personal welcome, a clean and spacious room, and great amenities--considering the rate--both in the room and at the little 'shop' at the first floor. During the weekend it became a bit crowded, but during the week the hotel was all quiet. Breakfast is nice, but not special, though the service is personal and very friendly.

The hotel's location is really excellent: in downtown Athens, at walking distance from the UGA campus, which makes this hotel a really good place to stay when visiting the university or town. Really, an excellent choice!

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank all2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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657 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (50)
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English first
Statham, Georgia
2 reviews
Reviewed 1 March 2011

The staff is the most freindly and caring staff we have meet in some time. Most hotels have a good staff but the staff at the Hilton Garden in Athens goes way beyond normal service to really make you feel like you at your home away from home. This was in every department from the management staff, front desk, housekeeping, restaurant, maintenance and security departments. Everyone was smiling and happy to be a part of this hotel to make guests happy. The room was spotless and is one of the best rooms in the city of Athens. The bed was the most comfortable bed that we have ever slept on and as a matter of fact we are going to call the hotel to see when to purchase that brand of mattress. The special Valentine meal in the restaurant was outstanding. The chef and team of servers in the restarant really put on a show on how to serve great food and give terrific service. In Athens there are a lot of good hotels, but the clear choice for the best hotel in Athens is the Hilton Garden Inn. Many thanks for a wonderful visit to your hotel and we will be back.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank anartistic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rossville, Georgia
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 26 January 2011

Hotel was very clean, staff very friendly and the location was perfect for what we needed. We were in town for a High School music festival at UGA and the hotel is only about 5 minutes from the School of Music.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Daniela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 January 2011

Very nice hotel. The front desk staff is very friendly, helpful. It is in a great location, located within walking distance of UGA, many restaurants and bars. Free Wi-Fi is a plus, but they do charge for parking. Room was nice, quiet, clean. Plenty of extra room with a desk for working was a nice feature. Would certainly stay again and recommend to all travelers.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank ATCCSCS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Altamonte Springs, Florida
1 review
Reviewed 10 December 2010

This is a regular destination and Gilda, Angela and Pam run the front desk, hotel and dining room with personality. Everyone is friendly, courteous and helpful. The breakfast fare is the best anywhere. I wouldn't go anywhere else in Athens.

  • Stayed December 2010, travelled on business
    • Value
    • Location
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    • Service
Helpful?
Thank TDRfromFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tybee Island, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2010

The hotel was nice and clean, the staff was very friendly and helpful, and the location was perfect. It was directly across from the convention center and right downtown, convenient to everything. There was fresh coffee and hot tea in the lobby at all times. Great service at the downstairs bar. Overall excellent stay. I wish all hotels were like this one!

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank GaTraveler2010_31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 October 2010

A few years ago I stayed in this hotel and had no complaints. However, I stayed there last night and found that the afternoon/evening staff was very green (nice & pleasant, but not knowledgeable or too resourceful). This is a well maintained hotel but as someone who stays in A LOT of Hilton brand hotels, I was surprised by the lack of knowledge much of the staff had, anywhere from where a restaurant was located within blocks of the hotel, and no offer to find the exact address, to sending a maintenance guy to the Business Center to try to fix both computer printers that weren't working.

Angela Smith, who manages this location, reached out to me to hear about my experience (I had filled out a form) and was sincerely concerned about my comments/concerns. This level of attention will certainly result in a more highly trained staff, and the workers themselves will benefit from how to be resourceful, or craft their wording.

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NYC7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Athens Downtown

Property: Hilton Garden Inn Athens Downtown
Address: 390 E Washington St, Athens, GA 30601-2751
Phone Number:
Region: United States > Georgia > Athens
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Business Hotel in Athens
#5 Family Hotel in Athens
#5 Romantic Hotel in Athens
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Athens Downtown 3*
Number of rooms: 185
Official Description (provided by the hotel):
Adjacent to the Classic Center, Athens primary meeting/concert venue. Walking distance to over 75 unique eateries and pubs in a very quaint setting. ... more   less 
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Also Known As:
Hilton Garden Inn Athens Downtown Hotel Athens
Hilton Athens
Athens Hilton Garden Inn

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