We checked into a non smoking room that smelled awful. On the floor right under the dust ruffle were cigarette butts. We were moved to another room. When we went into the bathroom there were dirty towels draped over the edge of the bathtub, dried dirty wash cloths in the corner of the bathtub, dirty soap on the side of the bath tub, mold on the shower curtain and red stuff on the shower head. When the staff were advised, we were told there was nothing they could do and we would have to talk to the mgr in the am. We slept with our clothes on on top of the bedspread, using our coats as blankets for fear the sheets had not been cleaned or changed. Even then, we itched all night. The next morning the lady on duty in the office professed to be the manager. When I explained our experience, she told me that I could have a full refund but I would have to sign something that would prevent me from complaining. When I stated I was going to complain, I was told that I would not be given a refund. When I asked her to put that in writing, she told me she could don't do that and in fact was not the manager. I then asked for a zero balance bill. She advised that she could not do that. After I insisted that indeed she could and would, she did. A member of the cleaning crew advised they are not allows to leave towels on the floor. I informed them that indeed it had happened and I had pictures to prove it. She immediately left. I am confident that not only are the rooms never cleaned, but that management has no interest in ensuring they have a clean facility. I would not be surprised if the rooms rent out hourly or the hotel staff allow people to stay in or use the rooms.
It was by far the worst hotel I have ever see or stayed out. It should be shut down.
- Official Description (provided by the hotel):
- Discover the historic college town of Athens, Georgia and all it has to offer while staying at the Americas Best Value Inn Athens, the best choice for business and leisure travelers alike. Ideally situated only less than a mile from the University of Georgia and historic downtown Athens, our hotel is conveniently located off Highway 441 on on West Broad Street. Key local attractions include the historic 40 Watt Club, Sanford Stadium, and University of Georgia at Athens. Our knowledgeable and helpful staff can recommend what best suits your travel itinerary. Our property offers an array of modern amenities including a free Wi-Fi, late checkout and a safety deposit box at the front desk. Sorry, no pets are allowed. Our hotel is 100 percent smoke free for our guests convenience. Start your work or sightseeing day in fine form with free continental breakfast. After a day of sightseeing, guests can relax in our seasonal outdoor pool, open May to September. Visitors in town for business will be sure to take advantage of our business services, featuring free Wi-Fi, copy, and fax services. Each of our 40 guest rooms/suites feature the ambiance of home luxuries such as free Wi-Fi, microwave, mini-fridge, coffeemaker, 32 inch flat panel cable TV, desk with lamp, and table with chairs. Iron, ironing board, and hairdryer are available upon request at the front desk. Americas Best Value Inn Athens is your best choice within the "Classic City". We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities or simply passing through on your way to Atlanta. At Americas Best Value Inn Athens our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn Athens, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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- Also Known As:
- Travelodge Athens Hotel Athens