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“Great Staff!!” 5 of 5 bubbles
Review of Comfort Suites

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Comfort Suites
Ranked #4 of 82 Hotels in Augusta
Certificate of Excellence
Atlanta, Georgia
1 review
“Great Staff!!”
5 of 5 bubbles Reviewed 5 October 2011

I've been staying at the Comfort Suites for the last 4 weeks on business. I have been extremely pleased with the staff. The front desk receptionist Kelsey and Julie are always very welcoming and courteous which has helped to make my time away from home better. Upon check-in or returning from a long day of work they always greet you with a pleasant "Good Morning" or "How was your day?' The hotel manager Julia has been a pleasure to talk to as well. She has been very personable and has taken time out of her busy day to find out the nature of my business here in Augusta and has assured me that if I needed anything to make my stay better, to be sure to let her know. If I'm return to Augusta on business or pleasure, I will be sure to book my room with Comfort Suites in Augusta.

  • Stayed September 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Randy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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547 reviews from our community

Traveller rating
    378
    102
    39
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Mobile, Alabama
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 3 October 2011

This property far surpassed my expectations. I have traveled in and out of the country and have stayed at 4 star properties not matching the quality of this location. The staff are extremley helpful and professional. The convey a message your comfort is their main concern. The property is clean starting with the parking lot to the entrance, the lobby and the hallways. It is well lit and well maintained. The room was quite posh and extremely clean. Although it is unlikely I will travel through this area again, if I do, I will most certainly reserve a room here.

  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Laura-Alabama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 October 2011

I called ahead to see what the rates were for this hotel. Julie answered the phone and was very professional, yet warm with her answers. She was also very knowledgeable to all the scenarios I put before her.

We arrived and met Julie at the desk. She was the sweetest clerk I have ever met in a hotel. She made eye contact, did not rush me into deciding if I wanted 2 Queens or 1 King, as I hesitated. She told me about the amenities, and portrayed true, old-fashioned hospitality.

I was very impressed with Julie, since customer service in this day leaves a lot to be desired, in many places. Thank you, Julie, for making our stay so much better by being a pleasant beginning to a great stay at a`fine hotel, which was very clean and super comfortable!!

S.Blackwell Columbia, SC

Room Tip: bottom floor, end room was quiet and easily accessed
See more room tips
  • Stayed September 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank susan b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 September 2011

I travel to Augusta once a week for business and have stayed at many hotels in the area. This is hands down the best hotel for the money. The rooms are always clean, the front desk is always helpful and Kelsey and Pollyanna are the best!!!

Room Tip: Ask for the "quiet room" when booking.
See more room tips
  • Stayed September 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GaryJD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 September 2011

This was one of the best hotels i've ever stayed in. The room was CLEAN from top to bottom and the hotel staff gave EXCELLENT customer service. I've tried other hotels in the past years when in Augusta, but none were like this one.. My mom and I will DEFINITY be back.. We didn't make it for breakfast, but the snacks were GREAT!! Thanks for an EXCELLENT STAY!!

  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sarah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canmore, Alberta, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 September 2011

We were very surprised by the quality of this hotel for being along the I-20 corridor. The front desk staff were top notch and extremely helpful and pleasant. The room was great with a sofa, microwave, refrigerator and sink. The room layout was good and the hotel was very clean. We were in Augusta for the Ironman 70.3 race and the hotel started serving breakfast at 4am on race day and the staff had printed racer information packages for the guests. We will definitely book here again when we return.

  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Canmore-Tri-Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntsville, Alabama
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 September 2011

With the professional and courteous help of Kelsey this was one of our best stays at a
Comfort suites. The facility was very nice and all the staff was very pleasant

  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank joeblow33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 2911 Riverwest Dr, Augusta, GA 30907-2025
Phone Number:
Region: United States > Georgia > Augusta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 82 Hotels in Augusta
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Conveniently located on Interstate 20, the Comfort Suites® hotel is less than three miles away from the Augusta National Golf Club, home of the Masters Tournament. This Augusta, GA hotel is also minutes away from local points of interest like the James Brown Arena, the Augusta-Richmond County Civic Center and Augusta State University.Nestled beside the Savannah River, the Augusta Riverwalk and downtown historic Augusta are both less than four miles from the hotel. These areas offer a variety of sightseeing opportunities, museums, numerous entertainment options, specialty shops and unique eateries.Guests of this Augusta, GA hotel are invited to enjoy amenities and features including:•Free wireless high-speed Internet access•Free local calls•Seasonal outdoor pool and sundeck•Fitness center and saunaYour Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.Business travelers will appreciate conveniences like free weekday newspapers, a public computer with Internet access, and copy and fax services. Our banquet and meeting rooms can accommodate most business or social functions.All of our spacious guest rooms have microwaves, refrigerators, curved shower rods, hair dryers, flat-screen televisions,spacious work desks, pillow-top mattresses, sofa sleepers, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms.For added guest convenience, we offer free parking that can accommodate most cars, trucks and buses. Coin-operated laundry facility is available.Whether your travels bring you to breathtaking Augusta for business or pleasure, make the Comfort Suites hotel your home away from home. Our ideal location, countless amenities and friendly staff await you. ... more   less 
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