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“Awesome”
Review of Comfort Suites

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Comfort Suites
Ranked #5 of 86 Hotels in Augusta
Reviewed 1 July 2014 via mobile

This hotel was very clean. Staff was amazing. Pool is refreshing. Have numerous restaurants that deliver. Also easy on/off access to I-20. Great breakfast. Tuesdays and Wednesdays they have manager reception. Offer free dinner an drinks those nights. I travel the country motels to motels an this is by far the best I have stayed at. Thank you Comfort Suites Augusta

Stayed: June 2014, travelled on business
Thank Day Day S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, General Manager at Comfort Suites, responded to this reviewResponded 6 July 2014

Thanks so much I'm staying with us! I'm so glad you got to experience many of our amenities, especially our manager's receptions. I will be sure to note your favorite experiences, so we can ensure we continue to bring those to our guests in the future.

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451 - 457 of 666 reviews

Reviewed 25 June 2014

We stopped here on our way to Charleston the night of June 10th. We booked our 2 queen room directly with the hotel staff and arrived late. Our room was quiet, clean and the beds were very comfortable. I really appreciated that the breakfast area was large, with different areas to obtain food. I hate when the food area is all in one place and everyone is bumping into each other like a herd of cattle. The continental breakfast was fine. I usually eat cereal and fruit anyway, but my husband and grand daughter had a complete breakfast, so we were all happy.
The staff was friendly and competent. I actually plan on coming back to this hotel before the summer is over, to visit River-walk.

  • Stayed: June 2014, travelled with family
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1  Thank travelingrammy_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, General Manager at Comfort Suites, responded to this reviewResponded 2 July 2014

Thanks so much for choosing to stay with us on your trip! I was pleased to hear your review of our breakfast area. This is one of the most important features during many of our guests' stays, and I'm glad you were able to experience it. We really hope you come back and see us when you visit Riverwalk Augusta!

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Reviewed 20 June 2014

We were very pleased with this hotel for a very reasonable price. They were very clean and the beds were comfortable. The free breakfast was average for the hotels that include a free breakfast. It served our needs. I called when we realized that we would need to stop there en route to our destination. The night clerk reserved a nice room for us. I appreciated how cordial she was on the phone.

Room Tip: There is a dog kennel next to the hotel. Make sure you do not get a room on that side of the hotel a...
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  • Stayed: June 2014, travelled with family
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1  Thank Corrie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, General Manager at Comfort Suites, responded to this reviewResponded 23 June 2014

I'm so glad we were able to get you a room, last minute. We pride ourselves in our budget pricing, but luxurious amenities. It's our daily mission to provide that simple expectation to our guests. Come back soon!

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Reviewed 11 June 2014

Arrived late and room was moved to a no show status, Ms Synethia was able to get me into my room with no problem. Was driving all night and didn't want to go to another hotel, she was able to my arrival smooth. THANKS!

  • Stayed: June 2014
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1  Thank Rawlo45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, General Manager at Comfort Suites, responded to this reviewResponded 23 June 2014

Thanks so much for staying with us! I'm glad Synethia was able to get your room straightened out. Should you ever arrive late again, we will be more than happy to make the adjustment to your reservation in advance. Hope to see you soon!

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Reviewed 5 June 2014

This hotel is just awesome. The service is top notch. There is such a positive service oriented attitude from every employee. From the front desk to Claire in the dining area, I had four people welcome us to the hotel and truly mean it. The hotel is located very conveniently with restaurants nearby and downtown just minutes away. I'm greeted happily every morning with my favorite breakfast by Claire and am given all the information needed before I leave every day by Eric and the front desk. The rooms are very nicely decorated and very comfortable. Highly recommend this spot.

Jim F.

  • Stayed: May 2014, travelled on business
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Thank Jim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, General Manager at Comfort Suites, responded to this reviewResponded 8 June 2014

Thanks for staying with us! It is always wonderful to hear such nice comments about our staff.

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Reviewed 19 May 2014

Although the hotel was fine, we were right across the alley from a dog hotel, barking all night long. I might stay here again, but would ask to be on the other side. I talked to the desk clerk and she says they have had numerous complaints, but you would think there would be a noise ordinance law that would help their case

  • Stayed: April 2014, travelled with family
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Thank Jan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, General Manager at Comfort Suites, responded to this reviewResponded 8 June 2014

I apologize for the issue you experienced. I'm glad we were able to accommodate your needs accordingly. It's unfortunate this issue is outside our control, but I'm glad we were able to make you as comfortable as possible.

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Reviewed 18 May 2014

The facility is well-located and easily accessible. The staff is friendly and accommodating. The front desk clerk, Synethia, went out of her way to help solve a problem for us. My room was clean and spacious with comfortable beds.My first room on the first night was located at the rear of the hotel adjacent to a dog kennel and the barking woke me up at 5:00. I asked to be relocated, was moved to a room on the front of the hotel and slept soundly and comfortably for the remainder of my stay.Excellent choice for a visit to Augusta.

Room Tip: Ask for a room on the front or ends of the hotel to avoid the loud barking from a kennel located di...
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  • Stayed: May 2014, travelled on business
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Thank deltalass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, General Manager at Comfort Suites, responded to this reviewResponded 8 June 2014

I'm so glad you enjoyed your stay, and mentioned our staff by name! I will be sure to pass along your comment. As many of our guests agree, we are conveniently located to a wide array of amenities.

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Additional Information about Comfort Suites

Address: 2911 Riverwest Dr, Augusta, GA 30907-2025
Phone Number:
Region: United States > Georgia > Augusta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 86 Hotels in Augusta
Price Range: £55 - £530 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Conveniently located on Interstate 20, the Comfort Suites® hotel is less than three miles away from the Augusta National Golf Club, home of the Masters Tournament. This Augusta, GA hotel is also minutes away from local points of interest like the James Brown Arena, the Augusta-Richmond County Civic Center and Augusta State University.Nestled beside the Savannah River, the Augusta Riverwalk and downtown historic Augusta are both less than four miles from the hotel. These areas offer a variety of sightseeing opportunities, museums, numerous entertainment options, specialty shops and unique eateries.Guests of this Augusta, GA hotel are invited to enjoy amenities and features including:•Free wireless high-speed Internet access•Free local calls•Seasonal outdoor pool and sundeck•Fitness center and saunaYour Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.Business travelers will appreciate conveniences like free weekday newspapers, a public computer with Internet access, and copy and fax services. Our banquet and meeting rooms can accommodate most business or social functions.All of our spacious guest rooms have microwaves, refrigerators, curved shower rods, hair dryers, flat-screen televisions,spacious work desks, pillow-top mattresses, sofa sleepers, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms.For added guest convenience, we offer free parking that can accommodate most cars, trucks and buses. Coin-operated laundry facility is available.Whether your travels bring you to breathtaking Augusta for business or pleasure, make the Comfort Suites hotel your home away from home. Our ideal location, countless amenities and friendly staff await you. ... more   less 
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