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“Overall Nice”
Review of Comfort Suites

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Comfort Suites
Ranked #5 of 85 Hotels in Augusta
Reviewed 15 August 2014

My family was traveling to North Carolina for a beach vacation. We decided to travel half way the first day & stayed here. It is just off the interstate and next to train tracks, so I thought we had made a big mistake. However, it was the BEST sleep and never heard a sound! It isn't on a main road with a lot of other hotels, restaurants, or high traffic. We were a short walk to the gas station, so getting gas and getting on the road the next day was wonderful. It is less than a mile to the main road with all of the restaurants. The staff was so friendly and suggested a great place for dinner. They are apparently updating rooms as one of our rooms looked brand-new and the other room needed new carpet and serious cleaning. The swimming pool is in the shade in the afternoon, which is perfect! The breakfast room felt like an oven, so we got breakfast and ate in the room.

  • Stayed: July 2014, travelled with family
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1  Thank T N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, General Manager at Comfort Suites, responded to this reviewResponded 30 August 2014

I'm so glad you had such a great sleep at our hotel. I'm also glad you pointed out how great our location is. We are conveniently located to many amenities in the Augusta area. Please come back and see us soon!

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440 - 446 of 674 reviews

Reviewed 7 August 2014

Over all very nice hotel.The location was perfect i came down from Atlanta for business trip and stayed at this hotel for a few days the Customer service. was excellent i have to mention one employ Gloria she was very nice and helpful the breakfast was great i loved the fruit cup she had. the only problem was that it was so hot in the eating area.

  • Stayed: July 2014
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2  Thank jpbennet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, General Manager at Comfort Suites, responded to this reviewResponded 8 August 2014

Thanks so much for taking the time to write a review. I will be sure to let Gloria know of your kind words. I'm glad you enjoyed the fruit cup. I will make note of your suggestion about the temperature in the breakfast area. We will actively work to improve that for your next stay.

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Reviewed 4 August 2014

This hotel was simply marvelous from check-in to check-out. We went with a group for a basketball tourney and upon arrival was treated with concierge service. The dryer was not working for one night and they laundry for the basketball team at no charge! The hotel was spotless from entry way, lobby, and rooms. We stayed at DoubleTree prior to checking-in and the two doesnt compare. We will look at other comfort suites for future travel arrangements

  • Stayed: July 2014, travelled on business
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1  Thank Tashelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, General Manager at Comfort Suites, responded to this reviewResponded 8 August 2014

Thanks so much for staying with us! It was our pleasure to provide you with that extra amenity of getting the clothes laundered. We're glad you enjoy our Comfort Suites brand so much. See you next time!

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Reviewed 3 August 2014

We had a very nice visit and Synethia was a great hostess that evening! Will be staying again because we are in the household moving business and truck stop is close by. We can park our truck and walk.

Room Tip: Nice rooms
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  • Stayed: July 2014, travelled on business
    • Value
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Thank Eunice K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, General Manager at Comfort Suites, responded to this reviewResponded 8 August 2014

I am so glad you enjoyed your stay! I will pass your note along to Synethia. I'm sure she will enjoy your kind words. We appreciate all kinds of guests that stay with us. I'm glad we were able to accommodate your needs.

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Reviewed 29 July 2014

This is my second time, within the last year, that I've lodged here. The first time was good but I enjoyed this time better. The room was clean and very spacious! Customer service was great! Breakfast was good as well. The bed and pillows was totally awesome! I had a good night's sleep. This Comfort Inn & Suites is my choice of stay for my visits to the Fort Gordon/Augusta area. It is also conveniently located by restaurants and other stores. I highly recommend this place as a choice of stay.

Room Tip: choose a room away from the elevator
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
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Thank kingskid59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014 via mobile

Convenient location. Customer service could be better. Some areas in the bathroom needed dusting. Breakfast items were okay. Need to purchase the new pancake machine that is now available. Would stay here again. Room and bed were comfortable. Has a pool and exercise room.

  • Stayed: July 2014
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Thank rossgool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, General Manager at Comfort Suites, responded to this reviewResponded 30 July 2014

I'm sorry you only could rate our hotel as three stars. We strive to provide the best experiences to our guests. If you ever have a problem, please inform our courteous staff who will be more than happy to address any concerns you may have.

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Reviewed 27 July 2014

We traveled to Augusta and stayed at Comfort Inn & Suites. The receptionist was very nice and helpful. We were checked in quickly and appreciated the FREE bottles of water and snacks at the front desk! On the way up to our room, a gentleman was cleaning the doors to all the rooms with a sanitizing cleaner! Everything was VERY clean, and well kept! The room was a nice size with a Foyer area at the door, a nice sitting area with a couch and kitchenette area was snuggled in a closet space. The beds were Very nice and comfortable. The bathroom was a good size with a nice sink area and shelving beneath. The pool was well kept also. Breakfast was hot and cold and was WELL stocked until 11 am. If you are traveling to Augusta, I wouldn't stay anywhere else!

  • Stayed: July 2014
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Thank TND10-100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, General Manager at Comfort Suites, responded to this reviewResponded 30 July 2014

I'm so glad you enjoyed your stay at our hotel. Our staff is always making sure we provide the cleanest environment possible for our guests. I'm glad you enjoyed the extra amenities were offer here at Comfort Suites Augusta. Many of our guests compliment us on our complimentary snack offerings. I'm glad you found our breakfast to be well stocked as well!

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Additional Information about Comfort Suites

Address: 2911 Riverwest Dr, Augusta, GA 30907-2025
Region: United States > Georgia > Augusta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 85 Hotels in Augusta
Price Range: £57 - £492 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Conveniently located on Interstate 20, the Comfort Suites® hotel is less than three miles away from the Augusta National Golf Club, home of the Masters Tournament. This Augusta, GA hotel is also minutes away from local points of interest like the James Brown Arena, the Augusta-Richmond County Civic Center and Augusta State University.Nestled beside the Savannah River, the Augusta Riverwalk and downtown historic Augusta are both less than four miles from the hotel. These areas offer a variety of sightseeing opportunities, museums, numerous entertainment options, specialty shops and unique eateries.Guests of this Augusta, GA hotel are invited to enjoy amenities and features including:•Free wireless high-speed Internet access•Free local calls•Seasonal outdoor pool and sundeck•Fitness center and saunaYour Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.Business travelers will appreciate conveniences like free weekday newspapers, a public computer with Internet access, and copy and fax services. Our banquet and meeting rooms can accommodate most business or social functions.All of our spacious guest rooms have microwaves, refrigerators, curved shower rods, hair dryers, flat-screen televisions,spacious work desks, pillow-top mattresses, sofa sleepers, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms.For added guest convenience, we offer free parking that can accommodate most cars, trucks and buses. Coin-operated laundry facility is available.Whether your travels bring you to breathtaking Augusta for business or pleasure, make the Comfort Suites hotel your home away from home. Our ideal location, countless amenities and friendly staff await you. ... more   less 
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