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“Professionalism and Polish”

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Hampton Inn & Suites Augusta West
Ranked #12 of 82 Hotels in Augusta
Certificate of Excellence
Augusta, Georgia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Professionalism and Polish”
Reviewed 22 February 2014

Stayed here after an ice storm shut down the electricity on most of the city. Staff handled a large number of frazzled guests well. Room was clean and comfortable. Breakfast was tasty and diverse. Great professional staff

  • Stayed February 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
Thank BabyDoc1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at Hampton Inn & Suites Augusta West, responded to this review, 3 March 2014
We're pleased to hear that we were able to provide you with a place to stay while you were without power!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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378 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Centreville
Level Contributor
3 reviews
3 hotel reviews
Reviewed 20 February 2014

Very nice and I believe newer hotel in a good location. Easy access to interstate and close by places to eat. Parking is a little limited in front of the hotel, but there were plenty of spaces behind it. I would stay here again - good location and easy access to everything in Evans, Martinez and Augusta.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Douglas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at Hampton Inn & Suites Augusta West, responded to this review, 3 March 2014
Thank you for taking the time to let us know how much you enjoyed our hotel and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
appling ga
1 review
Reviewed 17 February 2014

We were told hotel had a back up generator and the power would remain on during the ice storm. HOtel staff is not truthful and will say whatever to get your money. Well they don't and we were not refunded as we were told we would be.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton

Helpful?
Thank bcritell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at Hampton Inn & Suites Augusta West, responded to this review, 3 March 2014
Thank you for your review. We are so sorry for all of the inconveniences you encountered during your time with us. If you would please contact us directly, we will be more than happy to further discuss your stay with you, seth.rhoades@hilton.com.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United States
1 review
Reviewed 3 February 2014

As snow covered Augusta, GA, many of the employees stayed at the hotel to ensure adeuqate service could be provded. Guests were treated as family. Myra prepared specilaty dishes for 2 nights, so that going out into the cold and ice was completely optional. Thoroughly enjoyable visit!

  • Stayed January 2014, travelled on business
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
Thank Sara Elizabeth ... G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at Hampton Inn & Suites Augusta West, responded to this review, 6 February 2014
Thank you for letting us know how attentive and welcoming our hotel and staff were during the recent snow storm. We're glad they made you feel at home and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brunswick, Georgia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 January 2014

I stayed here with my pre-teen for two nights. The service was exceptional. Clean room, wonderful breakfast, clean pool and whirlpool. The gym was clean and nicely equipped. Staff was there to help us with anything we needed and so nice. Would definitely recommend. We traveled to see some snow and were able to walk to eat lunch and dinner. Nice mall 10 mins. away too.

  • Stayed January 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Familytrip20142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at Hampton Inn & Suites Augusta West, responded to this review, 6 February 2014
We're pleased to hear that our hotel and staff were able to make your visit for the snow everything you had hoped! We hope to see you again in the future :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dadeville, AL, United States
1 review
Reviewed 22 January 2014

Very comfortable, nice bed, room was very clean, and a helpful staff. Did not like the parking area very much. It was kind of odd and I ended up having to park in an adjacent parking lot. Other than that all was good.

  • Stayed January 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Christopher M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at Hampton Inn & Suites Augusta West, responded to this review, 28 January 2014
Thank you for staying with us and for letting us know how much you enjoyed our hotel. We apologize for the parking lot and we hope this will not keep you from returning.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peachtree City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 January 2014

I looked for a hotel close to Fort Gordon, there were several to choose from, went with Hampton because of good reputation. This was an excellent choice, extremely clean, beautiful breakfast display and friendly staff. Very convenient to Fort Gordon, also.

  • Stayed January 2014, travelled solo
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Andi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at Hampton Inn & Suites Augusta West, responded to this review, 28 January 2014
We're pleased to hear that our hotel turned out to be a great fit and in such a perfect location for your visit. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Augusta West

Property: Hampton Inn & Suites Augusta West
Address: 4081 Jimmie Dyess Pkwy, S BELAIR RD, Augusta, GA 30909-9469
Phone Number:
Region: United States > Georgia > Augusta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Augusta
#9 Business Hotel in Augusta
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Augusta West 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn And Suites Augusta West
Hampton Inn & Suites Augusta West Hotel Augusta
Hampton Inn Augusta
Augusta Hampton Inn

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