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“Great overnight getaway for our family”

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Hampton Inn & Suites Augusta West
Ranked #12 of 84 Hotels in Augusta
Certificate of Excellence
Hampton, Georgia, United States
Level 6 Contributor
102 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Great overnight getaway for our family”
Reviewed 9 April 2014

We recently went to Augusta to visit some family friends and see the city. This hotel was close to our destination so we decided to stay there. The staff was extremely friendly! We don't stay in hotels often with the kids, so they loved the experience. The front desk staff let my son "check-in" for us and made his day. The room was clean and very spacious. We had more than enough space. The carpet was a little dated and could use a facelift, but other than that, we enjoyed the room. We also spent some time in the pool/whirlpool and had a great time. We were the only ones there. The space was clean and well maintained. Be warned, that due to the fact it is an indoor pool, the chlorine levels are very high. The breakfast / lobby area was very nice and the hotel met all my expectations.

Room Tip: I usually choose higher floors, far from the elevator to limit the chance of noise. This worked wel...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank CottonDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at Hampton Inn & Suites Augusta West, responded to this review, 15 April 2014
We're so happy to hear that our hotel made your family's trip to Augusta as smooth and pleasant as you had hoped. I hope your children enjoyed their night in the hotel and we hope you'll come visit us again some time.
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386 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
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English first
Fort Mill
Level 4 Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 April 2014 via mobile

Staff was extremely friendly, Brook at the front desk was very professional and knowledgable. Room was very clean, and comfortable. The breakfast area was very inviting with plenty of choices. Parking was a bit awkward but won't stop me from staying here again.

Stayed March 2014, travelled on business
Helpful?
Thank RichM7272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at Hampton Inn & Suites Augusta West, responded to this review, 15 April 2014
We're glad to hear that you enjoyed everything and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Augusta, Georgia
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 March 2014

I stayed at this hotel for three nights while looking around Augusta, GA for a place to live (I am moving there in May for work). Hotel front desk staff were always available and extremely helpful. Room was great: clean, large work area/desk, comfortable bed. I never heard any other guests either, nice and quiet too. My only gripes (very small) would be the fitness center size -- smaller than the size of my room, minimal equipment (1 treadmill, 1 elliptical, 1 bike and some limited free weights/dumbells). Also, there doesn't appear to be adequate parking for the hotel in their designated lot. On two nights I parked at an adjacent hotel or a business office behind the hotel. Neither was a huge inconvenience just minimal. Overall fantastic hotel, especially for the value.

  • Stayed March 2014, travelled solo
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank jbright7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at Hampton Inn & Suites Augusta West, responded to this review, 15 April 2014
We're glad to hear that our hotel and staff made your stay pleasant and smooth. We do apologize for the parking but we're glad to hear that you were able to park at the conference center behind the hotel with no problem.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 March 2014

Hotel is up to the standard expectations of a Hampton Inn once you make it through the door. New lobby, clean room, etc. The parking is terrible though, you may end up parking next to a waffle house or in the lot of a small convention center next door. If you've got a full size truck you may not even fit in the hotel lot spaces.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Conrad G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at Hampton Inn & Suites Augusta West, responded to this review, 24 March 2014
We're pleased to hear that you enjoyed your recent stay with and we do sincerely apologize for the smaller parking lot. We have a larger area to the side of the hotel and we have police officers that patrol the parking lot from 10 pm to 6 am for everyone's safety.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Comer, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 March 2014

Great property location to spend the night before an early scheduled procedure at Doctors Hospital in North Augusta, GA. My wife enjoyed the Wednesday night food service and enjoyed the breakfast. I was not able to eat before my medical procedure.

  • Stayed February 2014, travelled with family
    • Value
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Review collected in partnership with Hampton

Helpful?
1 Thank William J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at Hampton Inn & Suites Augusta West, responded to this review, 3 March 2014
We're pleased to hear that you enjoyed your stay and we hope you'll come again when you can try out Hampton waffles!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Valdosta, United States
1 review
Reviewed 28 February 2014

Please be forewarned of inadequate parking in close proximity to hotel entryways. Also the microwave ovens did not operate and their were no instructions provided for the microwave ovens. I would think I could operate a microwave oven without instructions, but that was not the case. Otherwise the staff was helpful and my stay was great.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Darrell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at Hampton Inn & Suites Augusta West, responded to this review, 3 March 2014
Thank you for letting us know about your stay. We apologize for the issues with the microwaves, we have management looking into this matter. We also are sorry about the parking issues and we hope this does not keep you from coming back to visit us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winter Park, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 February 2014

We stay here quite often while visiting our Airman at Fort Gordon. We have made it our "Home away from Home". It is safe, clean, comfortable and so very easy. The breakfast is great and the staff is friendly and helpful. For the price of about a hundred dollars a night, we are completely satisfied and can't wait to come visit again.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank melody2886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at Hampton Inn & Suites Augusta West, responded to this review, 3 March 2014
We're glad that we have become a second home to you and we truly hope that does not change.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Augusta West

Property: Hampton Inn & Suites Augusta West
Address: 4081 Jimmie Dyess Pkwy, S BELAIR RD, Augusta, GA 30909-9469
Phone Number:
Region: United States > Georgia > Augusta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Augusta
#9 Business Hotel in Augusta
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Augusta West 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn & Suites Augusta West Hotel Augusta
Hampton Inn And Suites Augusta West
Hampton Inn Augusta
Augusta Hampton Inn

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