Good afternoon; this is my 3rd time submitting information in regards a review in the case of Mrs. Lucretia. When ever I would see her or the Property Manager Deepika Verma; I would ask if they had the chance to see the review that I submitted and everytime they would say that there was nothing in the system.
I'm currently on an assignment here at Ft Gordon; I cheked in on July 13th and will stay until the 9th of August. The assignment that I'm doing has it's ups and downs. The Staff here at this Hotel are great. One day after a stressful day at work; I was feeling some type of way(angry, pissed, anti-social). When I walked thru the Hotel Lobby I was greeting with enthusiastic southern hospitality. Mrs Lucretia greeting and held a conversation with me that made my day. She has such an outstanding personality. Everytime I see her, we have a conversation that always ends with me laughing and smiling all the way to my room. Lucretia has a welcoming spirit about her; having employees such as her adds Great value for this Hotel.
As I typed this review; I attempt to log onto my Wyndhams Reward account (so that I could include it in the review) but was unsuccesful. After being on the phone with a CSR I have come to the conclusion that that appear to be a few glitches in the Electronic system that is being used. This may explain why the previous reviews that I submitted. Please Reference my request numbered 530537 that was submited on July 28, 2014.
Over all I'm very impressed with the Staff here to include the House Keepers(that are always checking and asking if they can do nything for me as they see my around the Hotel). Please Recognize Mrs Lucretia for a job well done for representing this Hotel. The first and to me the most important impression of a Great Hotel starts and ends at the Front Counter. Please feel free to contact me if you should haveany questions
GySgt. Antonio Kitchens (valued Wyndham member)
U. S. Marines
5601 Armeria Cr
Dayton Ohio 45431
- Official Description (provided by the hotel):
- Our Wingate by Wyndham Augusta/Fort Gordon hotel makes travel easy. Whether you are staying for business or leisure, our location near Fort Gordon is right off I-520, offering easy access to downtown businesses and major attractions. Augusta Regional Airport is only 10 minutes away. Early check-in available on request.We offer free WiFi, meeting space, and a 24-hour free business center. ... more less
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