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Microtel Inn & Suites by Wyndham Augusta Riverwatch
Ranked #67 of 84 Hotels in Augusta
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent”
Reviewed 17 June 2014

I stayed here two weeks ago with my wife and two kids. We were visiting family. We stayed here for a total of 4 days and it was an excellent one. The staff was very friendly and resourceful. We wanted to take the kids out to show them around and the manager on at the time was very helpful and gave us many kid-friendly options nearby. We would go down to the lobby around 10 a.m. every morning and the breakfast would be hot. The room was very clean and the issues we had with it were taken care promptly. I would highly recommend staying here.

Room Tip: If you have issues with the room then the manager on duty is usually very helpful!
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  • Stayed June 2014, travelled with family
    • Value
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Helpful?
2 Thank Jonathan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, Affiliate at Microtel Inn & Suites by Wyndham Augusta Riverwatch, responded to this review, 23 June 2014
Thanks for staying with us! I'm so glad your family had an enjoyable time. All of our staff are always available to accommodate your needs; whether it to be recommend activities, as you suggested, or to continuously refresh our breakfast offerings for your enjoyment.
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393 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Hickory, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2014

I stayed at the Microtel Inn for 3 days during Masters' Week and had a wonderful stay! The staff is so kind and eager to help if anything is not to the guests' liking. I approached the manager Sadia in regards to a problem with the door knob on my closet door and she addressed, and fixed, the issue immediately. The rooms are clean and spacious. Though the prices were up because of the mayhem of Masters' week, we thoroughly enjoyed our stay and would not hesitate to stay here again!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
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Helpful?
2 Thank Amber G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, Affiliate at Microtel Inn & Suites by Wyndham Augusta Riverwatch, responded to this review, 23 June 2014
Hi there, thanks so much for staying with us during Masters week! It is always such a hectic, yet exciting time, but we always make sure our staff is ready to tackle any challenge. I'm glad Sadia was able to get your room fixed up just right! We hope you come back and see us for Masters 2015!
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2014

Stayed at the microtel for a week with a friend for some business opportunities. The staff was nice and professional. The manager was very friendly and helpful to all guests, even those who were rude and unbearable at times. The service was great, breakfast was good. I will return if I ever come back to augusta

  • Stayed June 2014, travelled on business
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    • Location
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank Rob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, Affiliate at Microtel Inn & Suites by Wyndham Augusta Riverwatch, responded to this review, 23 June 2014
Hi Rob, thanks so much for staying with us at Microtel! I'm so glad you enjoyed our courteous staff and delicious breakfast offerings. It is our utmost responsibility to provide all of our guests with exactly what we provided to you. I hope you come stay with us again!
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Chatsworth, Georgia
Level 4 Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 June 2014 via mobile

I had to endure two weeks of service hell in this dump. I was staying at the Microtel with a few co workers for a contracted job. I had no other option. Breakfast sucked, Housekeeping sucked so bad after the 4th day of negligence all the co workers just decided to keep the trash out in the hall way, uncalled for maybe, but do I really need to resort to such a level to get some service in that place? Screw the Microtel Hell in Disgusta

Stayed June 2014, travelled on business
Helpful?
1 Thank Jesus O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, Affiliate at Microtel Inn & Suites by Wyndham Augusta Riverwatch, responded to this review, 13 June 2014
I sincerely apologize for the issues you say you had with your recent stay.

I will be sure to address your concerns with the housekeeping staff.

If you would like to speak with management further in regards to the issues encountered, please contact us at your earliest convenience at 706-729-1616.
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Travellers are raving about these Augusta hotels

Morganton, Georgia
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 2 June 2014

Room was filthy, smelled heavily of smoke, and did not appear to have been cleaned at all. There was hair all over bathroom floor and dirty toilet paper had been stuffed into doorstop in bathroom. Walls had been touched up with paint roller with different color paint. One bed had hair and crumbs in it when I pulled back the sheets. The phone did not work. Check-in clerk was not helpful at all when we asked for another room. She said to come back to the desk after 10:00 to talk to her manager. Night manager came on at 10:00 and was extremely friendly and courteous and moved us to another room which was much cleaner although there was still quite a bit of hair on the bathroom floor. Bed was very comfortable and room was very quiet. Though front doors were locked after 9:00 p.m. the parking lot was dark, and I definitely would not have felt comfortable staying at this hotel alone.

  • Stayed May 2014, travelled as a couple
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Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank NakaAugusta_GA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, Affiliate at Microtel Inn & Suites by Wyndham Augusta Riverwatch, responded to this review, 13 June 2014
I apologize for your initial inconveniences experienced during your stay.

I can assure you the location of our hotel is completely safe, though we may look into adding more lights in the future.

If you would like to speak with management further in regards to the issues encountered, please contact us at your earliest convenience at 706-729-1616.
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Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2014

The numerous reviews say what needs to be said for this establishment. Not a place I would venture to stay again but, It was "Masters Tournament" week and finding a place to stay needless to say is premium at this time of year. Kudos to the staff, as each member I personally had interaction with were very accommodating and courteous. A bed, shower, TV, ironing board & working iron that meet the basic needs for travelers. The room did have a bad odor that may have been caused by the AC unit. Point being, it was not pleasant. Being retired military, the Fort Gordon Army Base Hotel will be my future venue to seek lodging at this location, even with prices doubled during this event. Bottom line, if you can find other accommodations, do so.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Speedrcr60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric T, Affiliate at Microtel Inn & Suites by Wyndham Augusta Riverwatch, responded to this review, 13 June 2014
I'm sorry to hear you viewed your stay as "below average."

If there is ever anything you are not happy with during your stay, please address your concerns with our front desk staff.

We hope you re-consider staying with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Microtel Inn & Suites by Wyndham Augusta Riverwatch

Property: Microtel Inn & Suites by Wyndham Augusta Riverwatch
Address: 2909 River West Dr, Augusta, GA 30907-2025
Phone Number:
Region: United States > Georgia > Augusta
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Swimming Pool
Hotel Style:
Ranked #67 of 84 Hotels in Augusta
Price Range (Based on Average Rates): £
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Augusta Riverwatch 2*
Number of rooms: 62
Official Description (provided by the hotel):
Conveniently located on Interstate 20, the Microtel Inn & Suites hotel is less than three miles away from the Augusta National Golf Club, home of the Masters Tournament. This Augusta, GA hotel is also minutes away from local points of interest like the James Brown Arena, the Augusta-Richmond County Civic Center and Augusta State University. Nestled beside the Savannah River, the Augusta Riverwalk and downtown historic Augusta are both less than four miles from the hotel. These areas offer a variety of sightseeing opportunities, museums, numerous entertainment options, specialty shops and unique eateries.Guests of this Augusta, GA hotel are invited to enjoy amenities and features including: Free continental breakfast, Free wireless high-speed Internet access, Free local and long distance calls within the Continental U.S. Seasonal outdoor pool, Guest Laundry. Business travelers will appreciate modern conveniences like free weekday newspapers, a public computer with Internet access, and copy and fax services. All of our guest rooms come with standard amenities and have curved shower rods, hair dryers, coffee makers, iron/board, microwave, refrigerator, full cable television with DVD players and work desks. ADA accessible rooms can be requested. For added guest convenience, we offer free parking that can accommodate most cars, trucks and buses. Coin-operated laundry facilities and valet cleaning services are available. Whether your travels bring you to breathtaking Augusta for business or pleasure, make the Microtel Inn & Suites hotel your home away from home. Our ideal location, countless amenities and friendly staff await you. Book a room with us today and enjoy everything we have to offer. ... more   less 
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Also Known As:
Microtel Inn And Suites Augusta / River Watch Parkway
Microtel Inn & Suites Augusta / River Watch Parkway Hotel Augusta
Microtel Hotel Augusta

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