We were put in a room on 2nd floor after check in. Found quite a bit ants crawling in the bathroom. I call the front desk immediately and requested a different room. I was given a room on the higher floor right away. When settling down in the room, the fire alarm went off. We stepped out of the room and was told by a staff in the hallway that the alarm was false. While we were playing cribbage at the lobby, the alarm went off again and was told it was false. The hotel has a indoor heated pool and a jacuzzi. The jacuzzi was not working properly at first. We informed a staff in the pool area and the jacuzzi was fixed a few minutes later. The chlorine in the water was overwhelming and had a strange odor. I had to leave after 10 minutes or so.
Even with these issues, I still like the hotel. The lobby is very attractively decorated and clean. The laundry room was very clean ( had to do laundry after a week on the road), The room we moved in to was very clean and free of ants. Staffs were very helpful and courteous.The next morning we had a decent breakfast even though we had to pay 10.95 each. All in all, this is a nice hotel and I defintely recommand it to the other travelers.
- Official Description (provided by the hotel):
- Augusta's Newest Hilton Property!! We have 114 rooms & suites and are completely nonsmoking. Located 2 miles from the Augusta National Golf Course and 1 mile from the GA/SC border. We are located off of I/20 & Washington Road. ... more less
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- Also Known As:
- Hilton Garden Inn Augusta Ga Hotel Augusta
- Hilton Augusta