I missed writing a review at the time of our visit, but decided best to go back and let people know about our experience. I appreciate Trip Advisor keeping me up to date with independent reviews so here goes. We had reserved a two room/two bath suite nonsmoking. When we arrived, we were told it was a smoking room because that was what we had reserved. I had the reservation confirmation with me that showed nonsmoking, but he said it didn't matter because they didn't have any left. I would have been less annoyed if he hadn't told me my reservation was for smoking when it clearly wasn't. Just admit you messed up/over booked. The room was very worn. The shower didn't work in one of the bathrooms. The carpet was so frayed at the edge by the kitchen area that you stepped on exposed carpet tacks if you weren't careful in your bare feet. The place badly needs updating.
On the positive side, the breakfast was good in the morning and the staff working the breakfast area was very pleasant.
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- Also Known As:
- Homewood Suites By Hilton Augusta Hotel Augusta
- Homewood Suites Augusta
- Homewood Augusta
- Hilton Augusta
- Augusta Homewood Suites
- Augusta Hilton