We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Run away!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Homewood Suites by Hilton Augusta
Ranked #13 of 83 Hotels in Augusta
Certificate of Excellence
Riffa, Bahrain
Level 6 Contributor
129 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
“Run away!”
Reviewed 10 January 2003

Rude, insolent staff. Reservation taken by desk clerk by phone was entered in computer for wrong month. Had to wake the night desk clerk to ask a question. Had to ask the breakfast crew to light burners under hot breakfast items, and request was met with a sigh and rolling of eyes. When we reported a toilet in the second bedroom that needed attention, they offered us a plunger! Window on 5th floor opened directly to the outdoors... no lock, no balcony. No washcloths or bathmats in second bedroom, closet door broken and off the track. No dishwasher detergent provided. Iron broken.

Repeat requests for service person for bathroom only provided "we paged him".

Stay away from this property until the GM gets the entire rude, insolent staff replaced. GM was most helpful, but staff incredibly rude.

Helpful?
2 Thank DebbieT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

302 reviews from our community

Traveller rating
    155
    73
    31
    27
    16
See reviews for
119
32
11
111
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Hotels you might also like...
Travellers also viewed these Augusta hotels
0.4 mi away
Hampton Inn & Suites by Hilton Augusta-Washington Rd
0.1 mi away
Hilton Garden Inn Augusta
5.6 mi away
Hampton Inn & Suites Augusta West
Show Prices
Show Prices
Show Prices
2.6 mi away
Home2 Suites By Hilton Augusta
0.8 mi away
Comfort Suites
Comfort Suites
#5 of 83 in Augusta
607 reviews
3.1 mi away
Doubletree by Hilton Augusta
Show Prices
Show Prices
Show Prices

Been to Homewood Suites by Hilton Augusta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Augusta

Property: Homewood Suites by Hilton Augusta
Address: 1049 Stevens Creek Rd, Augusta, GA 30907-3203
Phone Number:
Region: United States > Georgia > Augusta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 83 Hotels in Augusta
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Augusta 3*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Ebookers, Hilton Hotels Direct, TripOnline SA, 5viajes2012 S.L., getaroom.com, HotelQuickly, Evoline ltd and Cancelon so you can book your Homewood Suites by Hilton Augusta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Augusta Hotel Augusta
Homewood Suites Augusta
Homewood Augusta
Hilton Augusta
Augusta Homewood Suites
Augusta Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing