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“Run away!”

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Homewood Suites by Hilton Augusta
Ranked #13 of 83 Hotels in Augusta
Certificate of Excellence
Riffa, Bahrain
Level 6 Contributor
129 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
“Run away!”
Reviewed 10 January 2003

Rude, insolent staff. Reservation taken by desk clerk by phone was entered in computer for wrong month. Had to wake the night desk clerk to ask a question. Had to ask the breakfast crew to light burners under hot breakfast items, and request was met with a sigh and rolling of eyes. When we reported a toilet in the second bedroom that needed attention, they offered us a plunger! Window on 5th floor opened directly to the outdoors... no lock, no balcony. No washcloths or bathmats in second bedroom, closet door broken and off the track. No dishwasher detergent provided. Iron broken.

Repeat requests for service person for bathroom only provided "we paged him".

Stay away from this property until the GM gets the entire rude, insolent staff replaced. GM was most helpful, but staff incredibly rude.

2 Thank DebbieT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Augusta

Property: Homewood Suites by Hilton Augusta
Address: 1049 Stevens Creek Rd, Augusta, GA 30907-3203
Phone Number:
Region: United States > Georgia > Augusta
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 83 Hotels in Augusta
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Augusta 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Augusta Hotel Augusta
Homewood Suites Augusta
Homewood Augusta
Hilton Augusta
Augusta Homewood Suites
Augusta Hilton

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