I checked in to this hotel on a Thursday for 3 nights. The lady at the reception told me the total cost for 3 nights was $246.00 for 3 nights, which I later thought was a bit expensive given the condition of the rooms (ants on the wall near my bed and a dirty shower curtain). She promised to give a receipt on check-out. When I was checking out, after 3 horrible nights, there was a different lady at the front desk, who issued a receipt for $ 161.00. Upon inquiring why she was giving me a receipt for a lesser amount, she said as far as she could see in the computer, that's what I had paid, and proceeded to give me a number to call the manager on Monday (the following day). The manager promised to get back to me. He never did, and when I called back 5 days later, he seemed to have no idea what I was talking about, and rudely proceeded to tell me he has only two hands and over 100 rooms and therefore can not remember everything. It was obvious he had not investigated the matter, so after a few minutes he tells me he had "viewed the videos" and I was not overcharged. Really! When I said I was going to take action, he said I could do whatever I wanted and that he did not care!
- Official Description (provided by the hotel):
- The minute you check-in to the Super 8 hotel you will feel comfortable and right at home. Our Super 8 hotel in Austell is very close to some of the best points of interest in the city of Atlanta. As in Six Flags over Georgia, White Water, Coca Cola Factory and don't forget the worlds largest Aquarium where your imagination goes to play. Our 8-Point Promises makes sure that you will have all the essentials that are required to make your trip super at the Super 8 Austell. Take in all the excitement of Atlanta when you stay in the super rooms of the Super 8 Austell, Ga. Atlanta being only 6 miles away from Austell, Ga. From the comfort of your room at the Super 8, you will be able to visit the Underground Atlanta shopping district, Georgia Aquarium, and the High Museum of Arts. All the culture and attraction of Atlanta is close by. Pets accepted. ... more less
- Reservation Options:
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- Also Known As:
- Super 8 Austell / 6 Flags
- Super 8 Austell / Six Flags Hotel Austell
- Austell Baymont Inn
- Baymont Inn Austell