We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not worth the price”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Doubletree Hotel Chicago / Alsip
Ranked #1 of 3 Hotels in Alsip
Certificate of Excellence
Reviewed 29 September 2013

I can't imagine this hotel receives the #1 rating in Alsip. Stayed in what I would refer to as the older part of the hotel. The elevator was so small could barely fit 2 people and 2 suitcases, walls paper thin and literally heard conversations in adjacent rooms. One adjacent room had no adult supervision - teens left to play video games, slumber party. Called security which only resolved the problem for a short period of time. Majority of people staying are affiliated with wedding 'blocks' or groups - which means noise and partying on weekends. There is a reason signs posted requesting guests to be quiet and considerate of others. The reception/check-in and main hotel appear nice, but the buildings away from these areas are not reflective of Doubletree standards. Rates too high - look elsewhere at these prices. A warm cookie doesn't make up for the hotel's shortcomings.

Room Tip: Request main building; otherwise, go elsewhere.
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HotShot357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this reviewResponded 30 September 2013

Thank you for your review. We hope that next time you are in town that you will consider our property once you have compared pricing at other full service hotels in the area. We are sorry to hear that our accommodations did not meet your expectations. But we do appreciate that you pointed out the opportunities you encountered so that we can further enhance our service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (819)
There are newer reviews for Doubletree Hotel Chicago / Alsip
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

640 - 646 of 819 reviews

Reviewed 27 September 2013

Used the hotel because it is near Midway Airport. Front desk lost my shuttle reservation and let the shuttle driver go home, leaving me at the airport. Had to find a cab at 11:00 at night, which they did pay for. Fortunately I got the last one in sight, being as it was a Monday night. Got to the hotel and they gave me a room key. No ID check - just told them who I was. My wife had checked in earlier, so anybody could have been given a key to her room. Not a good way to protect guests. Asked for a call from a Manager and never heard a word from anybody. On the positive side, the room was nice, clean, and quiet. Parking was free and plentiful.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this reviewResponded 30 September 2013

Thank you for your review. It is my understanding that our Front Office Manager spoke with you over this past weekend to rectify this situation. Thank you for bringing this issue to our attention. We hope that our actions in resolving this opportunity have shown that we truly care about our guests.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2013

I visited this hotel in December of 2012 for a best friend's wedding. Everything about the hotel was nice the decor in the hallways, the downstairs foyer areas and the suites But....... the regular rooms were not so pleasing to me. We actually needed to heat up our forrd and they told us that we could rent a microwave;( I was so disappointed because their rooms start off at $99. That's the reason why i vowed to never stay in a hotel again for very special occasions. I'll take a suite instead!!!!

Room Tip: Choose a suite:)
  • Stayed: December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank charmaine2574
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this reviewResponded 30 September 2013

Thank you for your review and business. We are pleased that you enjoyed our decor and amenities in our public space and suites.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2013

We selected this hotel for the Park, Sleep, Fly option to use Midway airport. The hotel and our room were clean. In the morning with no traffic the ride to Midway was easy - definitely allow 30 minutes for it just to be safe though and the shuttle only leaves on the hour so you have to do a bit of planning. But this hotel was more reasonably priced than other ones I checked into that included parking. I would recommend this hotel if you needed a place to stay in the area.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Rachel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this reviewResponded 3 October 2013

We are happy to hear that you felt our guest room pricing was valuable. Thank you for your review and we hope to see you again soon when you are in our area or coming through it.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2013

A very clean facility with professional staff taking care needs. I would return any time without issues. However I did find it curious why they place a bottle of water on the desk with a tag letting me know if I drink it there will be an additional $4.00 charge for a plastic bottle of water. :-) ?? I think it would be easier and probably cheaper to put a small fridge in the room rather than the clunky ice cans with a plastic bag.

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Roger T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this reviewResponded 27 September 2013

Thank you for your review. We are happy that you enjoyed your stay while with us and felt that our team members were accommodating and caring! In room water is priced according to the brand and size of the bottle. For future reference more cost effective items, different brand and smaller size, are available in the vending areas or in Allgauer's Restaurant / Spotlight Lounge. We look forward to seeing you again soon! Thank you for your business.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2013

This was a very comfortable hotel. All of the staff were very pleasant and responsive. I would definitely stay here again if I was in the area. The rooms were comfortable and clean with above average pillows and amenities in the bathroom. The warm cookies at check-in are a definite plus!

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Leslie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this reviewResponded 24 September 2013

Thank you for your overall review of our property. We are happy that you enjoyed your stay and our amenities. We look forward to serving you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2013

The hotel is situated in a nice area not too far from Midway airport. The hotel staff was friendly and the rooms are nice. I like that they have free parking and other amenities, such as an indoor pool and a gym area. My only complaint would be that the hotel does not offer free in room Wi-Fi, especially since other smaller independent hotels are offering this. Plus the bathrooms need to be updated. Other than that, I am satisfied with the hotel.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Tiana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this reviewResponded 20 September 2013

Thank you for your review and your business. We are happy that you enjoyed your stay. It seems there is some confusion about our "WIFI" wireless internet access. The entire hotel does have complimentary WIFI for all guests of the hotel in the guestrooms and public space. If you are holding a meeting in one of our meeting rooms there is a charge for this access. If you don't use the WIFI signal and plug into the hard wired jack in the guestroom there is a charge also. Next time you are in town please ask for assistance so we can get you hooked up to our complimentary WIFI signal. We look forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Alsip
0.4 mi away
Baymont Inn & Suites Chicago/alsip
4.1 mi away
Hilton Chicago/Oak Lawn
Hilton Chicago/Oak Lawn
#1 of 4 in Oak Lawn
750 reviews
1.0 mi away
Holiday Inn Express Crestwood
Show Prices
Show Prices
Show Prices
7.8 mi away
Wingate by Wyndham Tinley Park
5.3 mi away
Best Western Chicago Southland
7.3 mi away
Homewood Suites by Hilton
Homewood Suites by Hilton
#1 of 3 in Orland Park
381 reviews
Show Prices
Show Prices
Show Prices

Been to Doubletree Hotel Chicago / Alsip? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree Hotel Chicago / Alsip

Address: 5000 W 127th St, Alsip, IL 60803-3245
Phone Number:
Region: United States > Illinois > Alsip
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Alsip
Price Range: £93 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago / Alsip 3.5*
Number of rooms: 193
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Hotel Chicago - Alsip, among the finest hotels near Midway Airport (MDW). We're conveniently located just 20 minutes from the MDW airport, where we offer complimentary airport shuttle bus service to and from(hours: 4am-11:59pm, reservations required). We offer 15,000 sq/ft of flexible event and function space, perfect for your wedding or business meeting. Connected to the hotel is the local favorite, Allgauer's Restaurant, featuring the best and most unique dining available in the South Chicago area. We have an indoor pool and fitness center waiting for you, we look forward to having you! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Travel Republic (UK), Booking.com, Expedia, Hotels.com, TripOnline SA, Cancelon, 5viajes2012 S.L., HotelQuickly, Evoline ltd and getaroom.com so you can book your Doubletree Hotel Chicago / Alsip reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Chicago Alsip
Doubletree Alsip
Alsip Doubletree

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing