I did not stay at this hotel myself, but reserved a block of rooms for the guests of my wedding. The General Manager was very nice when it came to initially setting up the room blocks, but there was some miscommunication over the cost of the rooms at the group rate. Many of my guests either canceled their reservation, or never booked due to them high price. In the end only a couple of guests ended up staying at this hotel. The rest ended getting much better pricing, without a group discount, at the Best Western in Gurnee, IL (15 minutes more down the road).
The Guests who did stay said that the facility was clean and nice.
I would also use caution when working with any of desk staff other than the daytime managers. I had to speak with them on a couple of occasions about the shuttle bus for my guests on the night of the event. They were extremely rude, less than helpful, and not interested in changing that. They did not follow through on any of the promises made to me by the General Manager when I booked and paid for the shuttle service. The actual shuttle drivers were great even after I had to argue with the staff at the hotel on the phone twice during my wedding reception.
In summary: If you need a place in this area and are willing to pay a little extra, this is your place. If you are willing to drive a couple of more minutes, there are better options to either save some money or gain more amenities. I would not recommend them for any type of group pricing or events as there is no real savings over the standard pricing that is advertised.
- Official Description (provided by the hotel):
- The newly renovated and redesigned Best Western Plus in Antioch, Illinois offers an unsurpassed combination of suburban comforts, neighborhood charms and magnificent views of the ChainOLakes, plus easy access to downtown Chicago or downtown Milwaukee, just 45 miles away. The hotel has been designed to keep you comfortable and connected in style. Both vacationers and business travelers will appreciate the all the extra touches including a complimentary full hot breakfast buffet each morning, complimentary high-speed internet access, the new state-of-the-art 24-hour fitness room, and access to the new business center. Relax in the full-sized heated indoor swimming pool, oversized whirlpool and spacious sun deck. Stylishly decorated guest rooms features an upgraded luxurious bedding, flat panel HDTVs, microwaves & refrigerators. Enjoy a cocktail at Fox’s Lounge overlooking Lake Antioch with indoor and outdoor seating including a 2,000 square foot heated patio. Fox’s Lounge serves premium pub fair, chilled draft beer & a wide selection of your favorite cocktails. And count on superior service from our 24-hour front desk associates to ensure every detail is perfect. Whether its business, adventure or relaxation that brings you to northern Illinois, Antioch Hotel & Suites always offers great service and an exceptional experience! ... more less
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- Also Known As:
- Comfort Inn And Suites Antioch
- Comfort Inn & Suites Antioch Hotel Antioch
- Comfort Inn Antioch
- Antioch Comfort Inn