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“1 bedroom was awesome!”

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Candlewood Suites Aurora - Naperville
Ranked #5 of 9 Hotels in Aurora
Reviewed 10 October 2011

Just got back from Chicago area yesterday and my Mom, myself and my 21 month old stayed here for 3 nights while visiting family. It was wonderful. We did have a 1 bedroom suite, which would only have been better if it was a King, but no complaints otherwise. It was clean, the staff was great, had a full kitchen (with extras like a pot, serving utensils, coffee condiments, etc.) I asked for a pack 'n' play to be provided and it was set up in the room when we arrived. It looked brand new, to my relief. They have one computer with a printer for boarding passes and the like in the lobby as well. I brought a DVD for my son hoping they'd have a player and they sure did. I saw a decent gym and should have used it! They also had laundry on site. There's a walking path around a pond on the backside of the property we did take advantage of (beautiful weather!) Oh, only one thing. . . I don't think we got any maid service the entire time. Obviously we aren't dirty people or this would have been a big issue!

Room Tip: The 1 bedroom is great if traveling with babies or for a little privacy.
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  • Stayed: October 2011, travelled with family
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1  Thank LAtravelgirl_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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84 - 90 of 94 reviews

Reviewed 9 July 2011

They did not have the room we had reserved for our family on the day we arrived, and put us instead in single-bed smaller room with an air mattress (which was also against the fire code), promising us a "better than reserved" room the following day, to "make up" for our trouble.

But the next day, there came Lord Rodney Robinson, their Sales Director, who told us that we could NOT have the room that we were promised, as we were "not paying enough"...and of course, we were free to leave if we chose to do so. If you must stay there, talk to Chris, the GM and NOT to Rodney Robinson, who thinks he owns the hotel, even though he only a meager employee there.

  • Stayed: June 2011, travelled with family
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4  Thank rambmohan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2011

We stayed here the end of March- early April for a few weeks while relocating to a new home. This is a no frills extended stay - meaning you get housekeeping once a week. If you want/need anything in between then, you do the leg work. Like, I had to go to the front desk to get new towels, paper towels, toilet paper, etc. They do not have free breakfast and do not have any manager reception/light dinners. But, they do have FREE LAUNDRY!!!! There are some great thing and some thing that could be improved on. We stayed in a 1 bedroom suite. Biggest/best room they have and had an amazing rate since we are staying so long and were loyalty club members.

Pros:
Love the room set-up. I could let me daughter nap and be in the main room eating, watching TV, shower, etc without waking her.
Nice kitchenette (minus an oven - had 2 burner stove top and a top of the line microwave better than you will find in any house)
Had DVD player in the main room. You can check out videos at the front desk.
Comfortable beds and chairs and sofas.
Lots of room
The one light in the bathroom came on really low and then eventually would get brighter.
Fan in the bathroom.
Dishwasher and they provide the detergent.
FREE LAUNDRY! (Must bring your own detergent)
Very clean.
Quiet
Our gym was right next door, so we used that, but there is a very nice gym in the hotel.
Nice amount of storage space.

CONS:
What you get is what you get. We only had 4 spoons, 4 forks and 4 knives. So, I asked for more (since we eat 3 times a day - we would need more). They said there were none left in the hotel - but they gave me some plastic spoons. Uhhh......there are many other vacant rooms, go get a few from those rooms for me. Or, go buy more utensils.

Kind of a strange location for a hotel but it worked for us - right off 88.

Only 2 chairs to use at your table to eat. Had to use the office chair for the third person to eat. I asked for another dining chair - again - they had no more chairs for me. So, if you had 4 people in the room, one person must either sit on the table or stand to eat.

Didn't really have much of any outdoor area to play or sit. You can walk around the pond near the gym right behind it, though, and the church across the street has a nice playground - if they are not having service or pre-school, then you can use the playground (well, at least we did - don't let the church know)

OVERALL:
The people at the front were very nice and made us feel welcome. It's a new place and in very good condition.

  • Stayed: April 2011, travelled with family
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3  Thank jppalooza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2010

Stayed two nights over Thanksgiving Weekend. The room had excellent facilities including a kitchen with a small cooktop and microwave so we could prepare tea. The motel is on the far west side of town in a new industrial park so on a weekend was very quiet. A DVD player was in the room and the front desk had a library for it. Will stay again. About 10 minute drive to downtown.

  • Stayed: November 2010, travelled as a couple
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2  Thank Husky71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2010

We stayed here because our daughter goes to school nearby. We normally stay at Staybridge which is double the price but has a pol and food (not good food - but food), this candlewood has everything we needed. Mind you there was no pool. The wireless internet was strange and didn't work at first and the clerk could not help. But eventually it worked great. The desk clerk was helpful with dvds free to watch in room and menus for nearby restaurants delivering food. Great fitness center and laundry! So clean! Also beds were very comfortable. TV in living room has dvd player and thre is also a tv in bedroom (no dvd there)
I already booked this place again for next week!

  • Stayed: April 2010, travelled with family
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2  Thank julie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2009

Got two rooms for two nights to attend a wedding in the area. Rooms were new, and very clean, but were the tiniest suites I've ever seen. The rooms sleep two, barely. We squeezed a roll-away into one room, and there was hardly enough space on the floor to walk around suitecases. I did like the floor being laminate instead of carpet. A Starbucks is close by, if you are like me and get tired of hotel coffee. If you are tired of Starbucks (also like me), the best coffee in the area we found to be at Arcedium Coffeehouse in St. Charles, where were surprised by live cello music! A pretty town on the river - check it out!

  • Stayed: July 2009, travelled with family
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2  Thank Alabama Yankee 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2009

Big, clean room. Queen bed, work area, sitting area, full closet, full fridge, two burner stove, sink, accoutrements for housekeeping, including dishes and flatware. Great towels, very comfortable bed, easy access to tollway and west Aurora and environs.

  • Stayed: September 2009, travelled as a couple
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1  Thank bkane8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Aurora - Naperville

Address: 2625 W Sullivan Rd, Aurora, IL 60506-1483
Phone Number:
Region: United States > Illinois > Aurora
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Aurora
Price Range: £73 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Aurora - Naperville 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
The Candlewood Suites Aurora/Naperville, Illinois is the area s newest all suite hotel. Conveniently located adjacent to the high-tech corridor and I-88. If Aurora - Naperville is your destination for business, the hotel is located near Toyota, Hyundai, Dial Corporation and American Electric Power as well as many other Fortune 500 companies. We are also conveniently located only 45 miles from downtown Chicago and the states two major airport hubs Chicago O Hare (ORD) and Chicago Midway ( MDW) Each spacious suite has a fully equipped kitchen and free high-speed Internet access . Check email and talk on the phone at the same time. Relax in the comfortable recliner while you enjoy the CD and DVD players. Work off some stress in our fitness center or visit the Candlewood Cupboard where you can pick a variety of foods, beverages and even toiletry items.Whether your trip is for business or pleasure, embrace the Midwest and stay with the best, Candlewood Suites, Aurora - Naperville! ... more   less 
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Also Known As:
Candlewood Suites Aurora - Naperville Hotel Aurora

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