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Hampton Inn and Suites Chicago / Aurora
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Reviews (709)
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520
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All reviewskiddie poolregular poollarge hot tubfrog slidegreat poolvolleyball netconference roomthe breakfast areaoutlet mallcomplimentary breakfastgreat place to staywould stay here againcomfortable bedsthe hotel is cleanexcellent hotelexcellent stayfront desk staff
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549 - 554 of 709 reviews
Reviewed 28 August 2013

With business taking me to the Chicagoland area regularly now I have been searching for a good, mid-priced hotel. Hampton's are typically reliable. This hotel is no exception. It looks like the hotel has been recently renovated. The decor is clean and new. The staff seems friendly (maybe slightly lacking in experience). I would recommend this hotel strongly.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Hampton
Thank D Gregory P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 8 September 2013

Thank you for writing us a review! We are so pleased to hear that our Hampton Inn and Suites met your standards. We’re glad to hear that you noticed our newly upgraded modern lodging area and lobby. We are so excited to see that we are receiving such positive reviews from loyal customers such as you. We appreciated your feedback and hope to have you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2013

Enjoyed our stay at this hotel. The modern breakfast area is inviting and nice to gather in the evenings. The hotel has an indoor pool and hot tub but we really enjoyed the additional outdoor seating areas and lounge chairs.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton
Thank DAVID F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 8 September 2013

Thank you for writing us a great review! We really appreciate your time with us and are so glad to hear that you enjoyed your stay. It’s so great to hear that you were a fan of our upgraded lodging area, and additional seating on our patio. We are very excited about our new upgrades and love getting positive feedback. We hope you stay with us again soon!

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Reviewed 21 August 2013

The Hampton Inn & Suites in Aurora, IL is very clean with friendly service and a good breakfast. Our family plans to stay there again and we would recommend this hotel to anyone traveling in the Chicago area.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 8 September 2013

Thank you so much for taking the time to write us a review and for recommending us! We are so flattered that you rated us so highly. It's so great to see that you enjoyed your stay. We hope that you and your family plan to come back again soon.

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Reviewed 21 August 2013

Stayed in the area for a concert @ River Edge Park, stayed @ this hotel based on the TripAdvisor reviews which caused me to have expectations that were not met. I truly thought the hotel was average at best.

  • Stayed: August 2013, travelled solo
    • Value
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Review collected in partnership with Hampton
Thank BanditJoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 25 August 2013

So sorry to hear that you felt we didn't meet your needs. I would really like to hear you elaborate on what specifically, so that we can attempt to address your issue. Thank you for your candid response. I hope you will try us again when traveling in the area and give us another shoe at gaining your business and loyalty.

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Reviewed 18 August 2013

We stayed over night to attend a local wedding. The bridal party recommended this hotel. Thanks for the stay. Breakfast was great. Although we did not take our dog on this trip, it is good to know that this hotel is pet friendly.

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Frank L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Guest Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 10 September 2013

Thank you for the great review and we are glad that you enjoyed your stay. The lobby and breakfast area has just been remodeled and it is a wonderful place to gather with friends and family. Although we are pet lovers too, I am sorry to tell you that pets are not allowed to stay with their families at the Hampton Inn & Suites but we hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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