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“Great place to stay”

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Hampton Inn and Suites Chicago / Aurora
Ranked #1 of 9 Hotels in Aurora
Certificate of Excellence
Reviewed 27 November 2013

Really enjoyed my stay. Great amenities eg fridge and microwave in each room, free wifi, lovely breakfast, abundant tea/coffee stations everywhere, very friendly and helpful staff. Overall great place to stay.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hampton
Thank Nicole H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 3 December 2013

We are excited to hear that we did all the right things during your stay! We hope you will return soon and thank you for choosing us, not to mention taking the time to write such a great review! I will share it with our staff. Thank you again.

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Reviews (651)
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475 - 481 of 651 reviews

Reviewed 25 November 2013

Very friendly staff, good breakfast, clean accommodations, bed was VERY FIRM…not good for me, lots of quiet nooks to read and such when not in your room. The coffee, tea, or hot chocolate out at all times is a nice touch and I enjoy sitting by the fireplace. My kids like the extra fun play equipment in the pool area, and there's lots of space there for kids to play and adults to relax.

  • Stayed: November 2013, travelled solo
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Review collected in partnership with Hampton
Thank D'Anna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 3 December 2013

Thank you for your feedback on our hotel. We strive to give travelers a "Home away from Home" experience. Our new Clean white bedding is fresh and new every day for your stay. Our beds are a prescriptive bedding program determined by Hilton Hotels Corp for a consistent experience at all Hampton Inns and Suites. Please let me know if there is anything we can do to make your next stay more satisfying! Our livelihoods depend on it and we strive for excellence every day! Thank you for choosing us.

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Reviewed 20 November 2013

I have stayed at this Hampton Inn and Suites a few times for business travel in the area. Overall, it meets my expectations for what I have come to expect from Hampton Inns.

My check-in experience has always been positive. The gentleman at the front desk is helpful in explaining the amenities of the hotel and is accomodating when it comes to room selection.

The rooms I have been in are always clean and comfortable. The bathrooms are well maintained and clean. For the most part, the noise level is quiet.

The fitness room offers the standard cardio machines, a good range of dumbbells, and a decent weight machine. The room is well maintained and had plenty of towels.

The standard Hampton hot breakfast was available and well stocked. Soup was available each evening upon my return.

My only negative to the property is the layout of the hotel. The lobby is not centrally located but rather at one end of the building. Upon my first stay, I was given a room at the opposite end of the building. A minor inconvenience, but still worth noting.

Room Tip: Hotel is laid out with lobby on one end. If you have any mobility concerns, ask for a room close to...
  • Stayed: October 2013, travelled on business
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1  Thank Kevin_T31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 3 December 2013

We're so glad to have you back again at the Hampton Inn and Suites Aurora! We love seeing familiar faces. Please let us know if there is anything we can do to make your next stay great!
We look forward to seeing you again and having the confidence to keep returning to our hotel.

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Reviewed 17 November 2013

Great pool area. The kiddie pool is a step above other hotels in this price range and is the reason we chose to stay here. Breakfast was also better than expected. Room was average for this type of hotel. We had trouble contacting staff when we needed extra bedding, due to my daughter getting sick. Once we did get hold of staff they got us whole new set of bedding immediately.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hampton
1  Thank Zachary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 3 December 2013

Thank you so much for choosing us and taking the time to write such a great review. When the Owners of this Hampton decided to build, they chose to make the pool complex as large as it is to attract leisure guests like your self traveling with Children. They have children themselves and know how important that swim time is when you are traveling away from home at a hotel with a pool. The separate pool facility allows us to maintain a balance from the hotel and the aquatic building so that the typical chlorine issues are minimized. We want to make sure the business travelers are happy too!
Thank you again for staying with us and we hope to see you on your next trip to Aurora, Illinois.

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Reviewed 15 November 2013

The staff was not very friendly or nice. We had quite a few families staying at the hotel. We asked to have a group of rooms reserved together. The rooms were scattered from the first floor to the fourth. They were not very friendly. The acted like they had never seen kids and did not appreciate them staying at their hotel.

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with Hampton
Thank Kyle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 2 December 2013

I'm sorry we didn't meet your expectations. As we explained when you stayed, we only have a limited number of room types on each floor. It's impossible then to put everyone in a certain group "together" as much as we try. Please let me know next time you come to our area. I will personally make your reservations and do my utmost to accommodate your group. Thank you again for staying with us. Hope to see you again soon and happy holidays.

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Reviewed 31 October 2013

We use this hotel to scrapbook and to get away. All of my customers have always been very happy with everything about this hotel and its conference room and guest rooms. We hope to continue to use this hotel for future crops.

  • Stayed: October 2013, travelled with friends
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Review collected in partnership with Hampton
Thank Sandi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 2 December 2013

Thank you for taking the time to write us a great review! We really appreciate your business and love hosting your scrapbook event! It's so great to hear that your customers also enjoy what we have to offer as well. We hope to have you back sometime soon! Happy Holidays.

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Reviewed 30 October 2013

Very nice hotel and not what we expected so far west! Contemporary furnishings and feel in lobby and dining area, coffee available around the clock in the lobby (impressively fresh and hot), and the room has a fridge and microwave, and was very clean, fresh, and had a comfortable and nice feel to it. We were very pleasantly surprised and would stay again!

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hampton
1  Thank RJames32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 2 December 2013

Surprise! We actually just renovated our lobby and dining area! Thank you for the compliments and we are so glad to hear that you had a great stay with us. Our rooms are designed for our guests to stay in that home away from home. From fresh, hot coffee, to impeccably clean rooms, we always strive to go that extra mile to ensure that our guests are as happy as possible. We hope to see you again soon!

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Additional Information about Hampton Inn and Suites Chicago / Aurora

Address: 2423 Bushwood Dr, Aurora, IL 60506-6442
Phone Number:
Region: United States > Illinois > Aurora
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Aurora
Price Range: £87 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Chicago / Aurora 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
Come join us at the Hampton Inn and Suites Aurora. Just of I-88 in Aurora, just a short drive to Naperville. Close to the Chicago Premium Outlet Mall, Paramount Theater, Raging Waves Waterpark, Hollywood Casino & River Edge Park Outdoor Performance Center.Our guests enjoy spacious accommodations as well as complimentary hot breakfast, high speed Internet access in every room, and a large pool complex with 3 separate pools that's just perfect for the kids. If you are planning a meeting or event in Aurora, we offer five meeting rooms that can be arranged in various configurations for up to 140 people. Join us at our hotel in Chicago's western suburbs. We are also just a short drive to Chicago's major area attractions, restaurants, shopping and more. ... more   less 
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Also Known As:
Hampton Inn And Suites Chicago / Aurora Hotel Aurora
Hampton Inn Aurora
Hampton Inn Chicago Aurora
Aurora Hampton Inn

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