We have stayed here a few times. This most recent time will be our last. While the room was comfortable and clean, the other hotel amenities have gone way downhill. Started by asking for desk clerk if he had a local map of the area we could have. Nope. We later found one in our room. Next, we have enjoyed the complementary weekend breakfast on all our previous visits. Went down first morning and was told too few people so we would need to order off the menu. However, they would have the buffet over the weekend. One reason we prefer the buffet is that ordering off the menu takes so much time and the buffet is fast and good. However no buffet the entire time we were there. By far the most annoying experience was the restaurant. One night the group was worn out from too many days on the town so went to the on-site restaurant for dinner. We sat down at 6:30PM. We were the only patrons there except for three men who left shortly after we arrived. We finished at 9:30PM. No excuse for anything taking that long. Everyone was served at different times and not all of a single meal arrived at the same time. An absolute mess. There was one person serving in the restaurant and running the bar. At the end we discovered there was ONE person cooking. Who could take three hours to get eight meals completed? They would do well to just close the restaurant in the evening if the service can’t be improved. Makes for annoyed patrons and does not serve the hotel well in any way.
- Official Description (provided by the hotel):
- Aurora, IL hotel is close to the Illinois Technology and Research Corridor. Just 45 minutes outside Chicago on I-88, the Holiday Inn Chicago-Aurora offers comfortable accommodations. We are the place to stay on your next trip to Illinois. Our Aurora hotel is close to several major corporate businesses, including and not limited to Caterpillar, Hyundai & Toyota to name a few. Conveniently locates off I-88 makes getting to local businesses quick and easy. Our hotel in Aurora is a suburb of downtown Chicago and ideal for travelers from O Hare International Airport (ORD) and Midway International Airport (MDW). Travelers will find plenty to do in Aurora, Illinois second largest city. Within close proximity of our hotel is the Hollywood Casino Aurora. providing all the best this casino promises, hot spots such as the Paramount Theater and fine dining like Turf Room and Two Brothers Roundhouse, which offers a restaurant, museum and banquet space along with, Gaslight, Fox Valley Country Club, and many others. We are designed to cater to the leisure traveler, corporate business and perfect for groups of 10 or more providing the luxury you come to expect. We invite you to come stay with us at our hotel in Aurora and take advantage some of our premium amenities, include an indoor pool, health and fitness center. Featuring Kems Restaurant & Lounge. The Holiday Inn Chicago-Aurora will provide you with a comfortable and relaxing stay. ... more less
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- Also Known As:
- Holiday Inn Chicago-Aurora Hotel Aurora