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“Great hotel!”

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Best Western Plus Anderson
Ranked #2 of 13 Hotels in Anderson
Certificate of Excellence
Ottawa, Canada
2 reviews
“Great hotel!”
Reviewed 17 December 2013

This was a great hotel that was made even better by the friendly and helpful staff! The lobby and breakfast area were quite comfortable with lots of seating and two Christmas trees and the pool area was very clean and relaxing. The rooms appeared to be new and they were super clean with quite a bit of space. A mini fridge was in the room and the beds were comfortable. We booked through Hotels.com by mistake and were quoted $100 and when we checked out the next morning we were quoted $77.60. Make sure to book through the hotel as it is a great value!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelsteve2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Best Western Plus Anderson, responded to this review, 20 December 2013
Travelsteve, thank you for giving us a great review! We take pride in our customer service and providing a clean, relaxing atmosphere! We appreciate your business and look forward to having you stay with us again!

Sincerely,

Mark Davidson
Operations Manager
BEST WESTERN PLUS Anderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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314 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
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English first
Monticello
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 December 2013

The staff was very helpful and courteous. Bed was okay, room was spacious. Breakfast was nice and hot. Swimming pool was warm, 88 degrees and hot tub was very nice. Hotel had a warm fireplace and comfy feeling all around. Would stay here again when in the area.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Penny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Best Western Plus Anderson, responded to this review, 20 December 2013
Penny, we appreciate you taking the time to respond! Our staff was very pleased to read your comments! We hope your next stay at the Best Western Plus Anderson is just as warm and comfy as this one!

Sincerely,

Mark Davidson
Operations Manager
BEST WESTERN PLUS Anderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, United States
1 review
Reviewed 15 December 2013

If you want to forget that you are in Anderson, IN and step into quality lodging then you've come to the right place. The quality of the beds and rooms is comparable to that of a 4 star hotel in downtown Indianapolis. Best Western Plus not only offers free wifi, but it has a free hot breakast too.. and a hot tub!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Hayden L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Best Western Plus Anderson, responded to this review, 20 December 2013
Hayden, it was a pleasure to have you stay with us! Thank you for sharing this excellent review with our readers! We look forward to hopefully seeing you again in the future!

Best Regards,

Mark Davidson
Operations Manager
BEST WESTERN PLUS Anderson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Effingham, United States
1 review
Reviewed 12 December 2013

My initial business stay was approximately two weeks. I was pleased to enjoy excellent service, very friendly staff, and great breakfast! The atmosphere was warm and accommodating. Highly recommend the Best Western in Anderson, IN. for business guests and/or family!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Best Western Plus Anderson, responded to this review, 20 December 2013
David T, thank you for taking the time to review or hotel. We are pleased to hear that your stay at the Best Western Plus Anderson was excellent! Thank you for recommending us and we hope to see you again in the future!

Sincerely,

Mark Davidson
Operations Manager
BEST WESTERN PLUS Anderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunkirk, Ohio, Usa
1 review
Reviewed 11 December 2013

They were in the process of replacing their beds and we got an old king size. I slept in a deep hole all night and woke up with a wrecked back! However I wasn't charged for the room, which was I guess only fair, but it didn't fix my back! I ended up going to a chiropravtor!

  • Stayed October 2013, travelled on business
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Russell M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Best Western Plus Anderson, responded to this review, 20 December 2013
Russell M, I sincerely apologize for the bad experience you had during your stay. As noted, we are upgrading amenities. Your feedback is very important to us and was very helpful to us in identifying and correcting this matter. We hope that you give us another chance the next time you stay in Anderson.

Sincerely,

Mark Davidson
Operations Manager
BEST WESTERN PLUS Anderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenwood, United States
1 review
Reviewed 25 November 2013

Hotel was very clean, staff very helpful, rooms were very nice and spacious, very close to casino, We would highly recommend this hotel and would stay here again. The only thing was that the hot water was not very "hot" and the water pressure was not that great, but otherwise a very nice hotel!

  • Stayed November 2013, travelled as a couple
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank Melissa U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Best Western Plus Anderson, responded to this review, 29 November 2013
Hello Melissa, your comments are very valued and lets us know we are on the right track. I would like to apologize about the hot water issue during your trip. We investigated this issue and have fixed the problem! We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!

Sincerely,

Mark Davidson
Operations Manager
BEST WESTERN PLUS Anderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisville, United States
1 review
Reviewed 20 November 2013

10"s across the board. I didn't expect my stay to be as nice as it was! I will be traveling this way in the future and I have already saved this Best Western in my laptop. My company services accounts like this and I expect the same good service that we provide them.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Len M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Best Western Plus Anderson, responded to this review, 22 November 2013
Mr. Len M, thank you for taking the time to share your valuable review. We are proud to have delivered an unexpected delight during your stay. We look forward to the opportunity to welcoming you back again and exceeding your expectations!


Sincerely,

Mark Davidson
Operations Manager
BEST WESTERN PLUS Anderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Anderson

Property: Best Western Plus Anderson
Address: 2114 E 59th Street, Anderson, IN 46013-3000 (Formerly Lees Inn Anderson)
Phone Number:
Region: United States > Indiana > Anderson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 13 Hotels in Anderson
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Anderson 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
Enjoy affordable convenience and the comforts of home at this Anderson, Indiana hotel near Anderson University and Hoosier Park Racing and Casino.Conveniently located off the I-69, the centrally located BEST WESTERN PLUS Anderson is the perfect choice for business and leisure travelers alike. From sporting events to cultural performances, there is something for everyone near this Anderson hotel, with most attractions less than five miles away. Place your bets at Hoosier Park Racing and Casino, or enjoy the thrill of car racing at Anderson Motor Speedway. Football fans can catch the Colts Training Camp each summer at nearby Anderson University. Or, catch a play or concert at one of many local venues within an hour of the hotel, including the historic Paramount Theater, Bankers Life Fieldhouse, Klipsch Music Center and Gaither Family Resources.The convenient location of our Anderson hotel is a plus for business travelers who have easy access to local corporations like Nestle USA, the Church of God International Headquarters, Delphi Energy, Prairie Farms and Remy International. This Indiana BEST WESTERN is also a top choice for family and friends visiting students at Ivy Tech College, Anderson University and Ball State University in Muncie. Owens, Illinois is only 19 miles away.A pet-friendly hotel in Indiana, this Anderson hotel strives to make all of our guests feel right at home. Our luxurious standard rooms and upgraded two-room suites feature satellite television, a Keurig coffee maker, microwave, refrigerator, desk, free Wi-Fi and more. Guests are invited to enjoy a complimentary breakfast buffet, and other luxurious amenities that include an indoor heated pool and hot tub, a 24-hour exercise facility, guest laundry, 24-hour business center and small meeting facilities. ... more   less 
Reservation Options:
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Also Known As:
Lees Hotel Anderson

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