Reserved 2 rooms for teen conference in Anderson. Reservations were made via phone confirmation mentioning the conference price. After checking out, and signing bill, realized we were charged nearly $120 per night per room instead of $85 per night conference price. What a difference! After realizing this, the staff would not refund difference but referred me to hotel owner. I emailed owner and after no response in 2 days called the hotel. After explaining the situation, the manager would not refund the difference. He insisted that at check-in and check-out agreements were signed. That was true, but it's always chaotic with a group of teens. Based on this alone, he refused to refund the difference. There was no room for negotiating or offering any discount.
This experience demonstrates the poor customer service offered. I can assure you that hotel is not worth $120 per night. If this is how things are ran, there are better options in Anderson for your hotel arrangements.
- Official Description (provided by the hotel):
- Come experience a comfortable stay at the Super 8 Anderson. Close to all entertainment and attractions. Easy access to I-69. Free morning hot breakfast buffet, WiFi, Business Center. Relax in our Indoor Heated Pool. Hot Tub Suites Available. Extended Stay Available. Fridge/Microwave in all rooms. Shuttle to Hoosier Park Racing & Casino ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Agoda, Priceline, Travel Republic (UK), Traveltool, S.L.U., getaroom.com and HotelQuickly so you can book your Super 8 Anderson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Red Carpet Inn Anderson
- Anderson Red Carpet Inn