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“bowling tournament”
Review of Super 8 Anderson

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Super 8 Anderson
Ranked #10 of 13 Hotels in Anderson
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338 reviews from our community

Traveller rating
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    63
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Greenville, Ohio
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 April 2014

Reserved 2 rooms for teen conference in Anderson. Reservations were made via phone confirmation mentioning the conference price. After checking out, and signing bill, realized we were charged nearly $120 per night per room instead of $85 per night conference price. What a difference! After realizing this, the staff would not refund difference but referred me to hotel owner. I emailed owner and after no response in 2 days called the hotel. After explaining the situation, the manager would not refund the difference. He insisted that at check-in and check-out agreements were signed. That was true, but it's always chaotic with a group of teens. Based on this alone, he refused to refund the difference. There was no room for negotiating or offering any discount.

This experience demonstrates the poor customer service offered. I can assure you that hotel is not worth $120 per night. If this is how things are ran, there are better options in Anderson for your hotel arrangements.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FamilyGuy300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Romi P, General Manager at Super 8 Anderson, responded to this review, 19 May 2014
Thank you for your review. Please call the hotel at 765-642-2222 and we will discuss this matter. I thank you and your group for staying with us. Have a super day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2014

A very large group of women stayed for two nights for our bowling tournament. Honestly, there was some trepidation about staying at super 8, But it was absolutely wonderful. I would recommend it. The location was perfect and the front desk clerk Ramy was wonderful. He went above and beyond for us. I would totally stay again.

  • Stayed April 2014
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nmgmrg33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Romi P, General Manager at Super 8 Anderson, responded to this review, 19 May 2014
Thank you for your kind review. I will share this with Ramy and the rest of my staff. We loved having your group stay with us and we look forward to the next time. Thank you and have a super day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Anderson

Property: Super 8 Anderson
Address: 2215 E 59th St, Anderson, IN 46013-3087 (Formerly Red Carpet Inn)
Phone Number:
Region: United States > Indiana > Anderson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 13 Hotels in Anderson
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Anderson 2*
Number of rooms: 59
Official Description (provided by the hotel):
Come experience a comfortable stay at the Super 8 Anderson. Close to all entertainment and attractions. Easy access to I-69. Free morning hot breakfast buffet, WiFi, Business Center. Relax in our Indoor Heated Pool. Hot Tub Suites Available. Extended Stay Available. Fridge/Microwave in all rooms. Shuttle to Hoosier Park Racing & Casino ... more   less 
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Also Known As:
Red Carpet Inn Anderson
Anderson Red Carpet Inn

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