Stayed the week of August 1. the room was reasonably large with a couch. I notices the was unpainted lumber around the closet door-I can deal with that.

Here is where it gets bad. Went to exercise and found four pieces of equipment, only one worked. The clock in the exercise room did not work-not did the A/C or TV.

To top it off, there was a pile of something on the floor of the exercise room. Not sure what it was, kind of like-you do not want to know.

Next time-Ramada!

The carpet was coming apart at the seam with carpet fibers sticking in every direction. The pool and whirlpool were closed. No one bothered to tell us when we called to make our reservation or at check-in. When I went back to the check-in desk a few minutes later my check-in sheet with my personal information was still on the counter with no clerk in sight. The next day I received a credit card fraud alert about the credit card I had used at check-in. I had used the Comfort Suites "free" internet. I had been charged for internet use in the United Kingdom. Do not go near this motel.

Spent 3 nights in the Quality Suites Auburn after reading the reviews. At check in we were given the room we asked for, 3rd floor in the corner. Upon entering the room in had a distinct smell of musty. Room seemed warm despite the A/C blowing full force. Put things away and room wasn't getting any cooler, called the front desk and the front desk clerk said she would come and look at it. (Wasn't sure what she was going to do to fix it). She said it seemed to be blowing cold and see what happens in an hour. after an hour both my wife and I were sweating. Went down to the desk and told her the problem and she gave me a key for another room. That room was ice cold, so we took it. We were told that since it had been so hot lately that the rooms on the west side were pretty hot, not a good excuse for A/C's not working. The A/C units in both the second and third floor hallways were inoperative, plus in the stairwells.

After a few days in our new room which was pretty nice and comfortable the A/C didn't seem to be working as well. I opened up the front to find that the inside filter was plugged with dirt. After removing that the fan speed increased and more cold air. Can we say that maintenance is not being done? I had overheard other guests complaint about A/C units and rooms not not getting cleaned.

Breakfast was OK, small round omelette and sausage the first day, then the second day the omelette was disguised by cutting it up in pieces and then the sausage. The third day they ran out of orange juice.

All in all the facility is comfortable, but if you want guests to come back you need more staff to take care of the maintenance problems and guests concerns.