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Best Western Plus University Park Inn & Suites
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Reviews (426)
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All reviewsyogurt bariowa stategas stationwaffleshotel breakfastlobby areapool and hot tubbusiness centerconference roomshort drivevery nice hotelcomfortable roomsin towna great place to stayfront desk staffother hotelsdes moines
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370 - 375 of 426 reviews
Reviewed 7 October 2013

We have stayed in this motel before and every year we have not been disappointed. The staff is awesome by being so helpful and friendly. Everything about the room was more than you could ask for! Often when you stay at any motel, there always seems to be something that is not quite right (ie. pool water is too cold, breakfast is skimpy, no clean towels given, mattress and pillows may be uncomfortable, or whatever) but during this stay, we could absolutely not find one thing that was not top rate! Love this place!

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Best Western
Thank Fred K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWUniversityPark, Guest Relations Manager at Best Western Plus University Park Inn & Suites, responded to this reviewResponded 21 October 2013

Thank you for taking the time to leave feedback on your stay. I'm glad you found our hotel comfortable and hope you enjoyed your visit to Ames. Thanks for staying with us and please come back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2013

What a find on this hotel. Very relaxing and comfortable. Gals at check in very helpful with even maps to all eateries around area. Hotel on outside very charming with wrap around front porch and hanging flower baskets. Inside lobby is very spacious and plenty of room for having breakfast in the AM. Room very nice as had small living area with microwave and mini frig. Also has sink with running water nice and handy. In between this area and room is the bathroom so that is in the center and makes it so handy. Room and bed very comfortable and had very good night of sleep. Breakfast in the AM consisted of "hot" scrambled eggs and sausage, cold cereals, fruits, waffles, choice of juice and coffee, sweet rolls and breads. All was presented well and kept clean. Will stay again if in area.

Room Tip: Would stay on side of lobby area as gas station on opposite side and you could hear cars coming and going and of course those loud pipe vehicles.
  • Stayed: September 2013, travelled as a couple
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2  Thank Lillian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWUniversityPark, Guest Relations Manager at Best Western Plus University Park Inn & Suites, responded to this reviewResponded 30 September 2013

Thank you for staying with us and for taking the time to leave feedback on your stay. I'm glad you enjoyed the breakfast and the king suite you stayed in. We hope to see you again in the future.

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Reviewed 9 September 2013

This Best Western is welcoming and I highly recommend it. The facility is cozy and very well kept! Very clean! Staff are helpful and really care that you have a great experience! My family will definitely utilize this hotel any time we are in the area and selecting a hotel.

  • Stayed: September 2013, travelled solo
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Review collected in partnership with Best Western
Thank Charolette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2013

Nice to have a great hotel location with pool and breakfast. Will definitely stay here again. and again. All our company employees stay here and we have used this for family vacations in Iowa also several times. Love the available breakfast and the coffee is unbeatable. Kids love the pool.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Best Western
Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWUniversityPark, Guest Relations Manager at Best Western Plus University Park Inn & Suites, responded to this reviewResponded 9 September 2013

Thank you for staying with us. I'm glad your company and family enjoy staying here. The coffee is a locally roasted brand, Burgie's Coffee, and I'm glad you enjoyed that too. Please visit us again!

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Reviewed 27 August 2013

This hotel was very clean. The staff was friendly and very accommodating for our large group including many small children. We needed to spend a significant time at the hotel and did not feel like we were in the way while we hung out in the lobby. Breakfast was good and fresh.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Best Western
Thank Kyla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWUniversityPark, Guest Relations Manager at Best Western Plus University Park Inn & Suites, responded to this reviewResponded 28 August 2013

Thank you for staying with us. I'm glad you felt comfortable in our spacious lobby and hope you enjoyed your wedding. Please give us a call if you need a place to stay in Ames in the future!

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