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“Best hotel within Ames - Service is outstanding!” 5 of 5 bubbles
Review of BEST WESTERN PLUS University Park Inn & Suites

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BEST WESTERN PLUS University Park Inn & Suites
Ranked #3 of 20 Hotels in Ames
Certificate of Excellence
Cedar Grove, Wisconsin
Level Contributor
64 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Best hotel within Ames - Service is outstanding!”
5 of 5 bubbles Reviewed 4 March 2014

I have been commuting on a weekly basis for the last 3 weeks, staying a minimum of three nights. I am ALWAYS greeted by the front desk, check-in is quick & smooth, any issues or questions are handled quickly and efficiently, and any changes I need to make are done without hassle. The front desk staff are great to work with and remember when you go in & out.

They are going through some remodeling right now - improving their hotel with an elevator and an completely re-done interior front entrance way. They are pretty good about not starting loud noises before 7 AM and are wrapped up before 6 PM. Right now the breakfast area seems a little limited as far as choices go - perhaps with the changes they might be able to expand in this area.

I have been requesting the business suite which has a little more room to stretch out in; it can get kind of claustrophobic when stuck in a small room for 3+ days. It has an extra TV, small kitchen area with dorm-sized fridge, microwave and small sink. Nice enough to bring a meal back to the room and eat.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JanetCat73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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334 reviews from our community

Traveller rating
    206
    98
    23
    5
    2
See reviews for
156
33
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97
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Bellevue, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 23 February 2014

This is a great hotel. The beds are very comfortable. It is extremely clean, and the service is excellent. They are improving it because they are adding an elevator. The breakfast is OK, limited selection

  • Stayed February 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Bay, United States
1 review
5 of 5 bubbles Reviewed 21 February 2014

Recently My daughter and I needed a place to stay in Ames, IA. We were fortunate to get the last room available at the Best Western Plus in Ames, IA. My college daughter had just had minor surgery & I was stranded in Ames for an extra day, due to the winter storms. The young ladies at the front desk were incredible! They were very professional, genuinely friendly, and I sensed that they truly cared about our well-being. (the impressive part of this experience was... they had no idea of our situation). They were just naturally very kind. I highly recommend staying at Best Western Plus in Ames, IA

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Britt, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 February 2014

Good new breakfast items. Renovations will be great when completed, but I have not experienced any inconvenience during the changes. I stay at this location between 20 - 30 nights a year, and have been for at least 13 years. I feel like I'm 'home when I'm there.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank George P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owatonna, United States
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

The Best Western Plus University in Ames is our favorite place to stay for both business and pleasure. When I'm in Des Moines, it's easy to drive up I-35 and stay there, and when on pleasure, it's hard to beat. I stay at top end hotels and resorts for work, and this is great. AND they are upgrading so many things, hard to keep up. NEW expanded workout center with NEW equipment, NEW lobby and eating area, NEW elevator. Try this one out, the staff is so friendly, and kids like the pool and hot tub (so do adults) Best Western Plus is on our list a super hotels, we like them.

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Lynn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWUniversityPark, Public Relations Manager at BEST WESTERN PLUS University Park Inn & Suites, responded to this review, 14 April 2014
Thank you for continuing to stay with us and for being understanding with us during our renovation period. We enjoy having you stay with us and can't wait for you to see our upgrades as they are completed!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ames, United States
1 review
5 of 5 bubbles Reviewed 26 January 2014

Clean, safe place to stay. Tom greeted us and answered all of our questions. He took the time to make sure that we were comfortable and had all of our questions answered. The location was convenient with easy access to everything in town.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Jacob F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ames IA, United States
1 review
4 of 5 bubbles Reviewed 24 January 2014

Staff went the extra mile to find and mail a lost item that was left in our room upon checkout. Much appreciated by my son who lost it, and my me so I didn't pay for another one. Thank you very much for your attentiveness and promptness.

  • Stayed January 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Scot A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWUniversityPark, Guest Relations Manager at BEST WESTERN PLUS University Park Inn & Suites, responded to this review, 10 September 2014
Thank you for staying with us and for taking the time to review your stay. We are glad to hear you received your cell phone charger in the mail. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS University Park Inn & Suites

Property: BEST WESTERN PLUS University Park Inn & Suites
Address: 2500 University Blvd., Ames, IA 50010-8621
Phone Number:
Region: United States > Iowa > Ames
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Ames
#3 Business Hotel in Ames
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN PLUS University Park Inn & Suites 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Choose this pet-friendly Ames, Iowa hotel located close to the Coldwater Golf Course, Iowa State University and the Ames Municipal Airport.Welcome to the BEST WESTERN PLUS University Park Inn & Suites, a full-service hotel located just minutes away from the Iowa State University in Ames, Iowa. This Ames hotel offers convenient access to the Iowa State Center, home to sporting events and concerts as well as the Iowa State University Research Park.The BEST WESTERN PLUS University Park Inn & Suites offers 87 spaciously-appointed guest rooms and suites, each equipped with a refrigerator, cable satellite television and free high-speed Internet access. Guests will wake each morning to a complimentary full breakfast. This Iowa hotel also features an indoor heated swimming pool and hot tub, fitness center, 24 hour business center and meeting facilities. Pets are welcome!Guests staying at the BEST WESTERN PLUS University Park Inn & Suites will be close to the Reiman Gardens, the Boone Scenic Valley Railroad and the North Grand Mall. Business travelers will appreciate the proximity to the Iowa Department of Transportation, the United States Department of Agriculture Disease Lab, 3M®, Sauer Danfoss and the Ag Information Center.For superior customer service and a convenient location in Ames, Iowa make a reservation today at the BEST WESTERN PLUS University Park Inn & Suites! ... more   less 
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Also Known As:
Best Western Ames
Ames Best Western
BEST WESTERN PLUS University Park Inn & Suites Ames, Iowa

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