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Microtel Inn & Suites by Wyndham Ames
Ranked #10 of 20 Hotels in Ames
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642 reviews from our community

Traveller rating
    175
    216
    142
    68
    41
See reviews for
336
68
47
139
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Bridgeport, WV
Level 3 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 July 2014 via mobile

I was at this hotel for an extended stay and it was less than desirable. This property needs serious attention given to maintenance and cleaning. The front desk and management staff were not friendly (except Ishmael, who was super!). There were bugs, old soap left from previous guests in the shower, water running from a leaking ice maker on the third floor into the lobby through the canister lights, mold behind the wallpaper in my room where a water leak had been, housekeeper took lunch break in the middle of cleaning my room, etc. I could go on because I was there long enough to witness it all in detail. If the price wasn't so low (now I know why) compared to all other hotels in town, I would have stayed elsewhere. I have several more trips to Ames but will not be staying here.

Stayed June 2014
Helpful?
Thank pinkprincess03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carley A, General Manager at Microtel Inn & Suites by Wyndham Ames, responded to this review, 20 July 2014
Thank you for your comments on our Microtel Inn and Suites in Ames. I am truly sorry you were not impressed with us during your recent stay and offer my sincere apologies for the disappointment and inconvenience we apparently caused.

Our team members are always willing and ready to assist in any need that you may have. I am sorry that you did not call the front desk or even myself during your stay. Our property operations team would have immediately addressed your concerns. We take great pride in our rooms and again would have jumped on the opportunity to address any concerns.

We hope to be of service to you in the future. If I can provide any assistance, please don't hesitate to contact me directly.

Carly
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Microtel Inn & Suites by Wyndham Ames

Property: Microtel Inn & Suites by Wyndham Ames
Address: 2216 SE 16th St, Ames, IA 50010-6425
Phone Number:
Region: United States > Iowa > Ames
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Best Value Hotel in Ames
Price Range (Based on Average Rates): £
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Ames 2*
Number of rooms: 66
Official Description (provided by the hotel):
Non-Smoking Hotel Close to Iowa State University and Stephens Auditorium Whether traveling for business or pleasure, enjoy affordable rates and warm comfort at Microtel Inn & Suites by Wyndham Ames hotel in central Iowa. Our recently renovated, smoke-free Ames, Iowa, hotel near Iowa State University is close to local attractions and outdoor fun. After a cozy sleep on our new bedding, look forward to free continental breakfast. Plan your day using free Wi-Fi Internet access, read your free newspaper or work out in the fitness center. Take advantage of other perks like 24-hour front desk service and guest laundry facilities. Some hotel rooms feature 32-inch flat-screen TVs, microwaves, refrigerators and sofa beds. We offer spacious suites as well as non-smoking and handicapped-accessible rooms at our pet-friendly Ames, Iowa, hotel. Take advantage of free parking and electrical outlets in our lot. ... more   less 
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Also Known As:
Microtel Inn And Suites Ames
Microtel Inn & Suites Ames Hotel Ames
Microtel Ames
Ames Microtel
Microtel Inn & Suites By Wyndham Ames Iowa

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