It was my third stay in this hotel.
I have rated it once on Tripadvisor as excellent but this time was way too disappointing compared to the other two stays.
Starting from the fact that I'm A-club platinium no favor was given to me and nothing personalized was offered as the Accord advertising claims.
In the room there was not even a fruit basket welcome which was the case in the previous stays and in all other comparable hotels in Algiers that I have been staying in before.
I have ordered food from room service and it was one of the worst experience that I have ever had.
The dish took at least one hour to be delivered and it was extremely poor.
I ordered a Filet and a Salad.
The Filet was extremely small with almost no accompaniment.
The salad was not seasoned and the veggies were not that clean.
The other experience is with the towels were I have asked for a face towel that I never got (the face towels were not there when I checked in)
I will really think twice about staying in this hotel during my next visit to Algiers which is very soon unless I see a serious reaction from their management to this review.
- Official Description (provided by the hotel):
- Ideally located for your next business trip, the Sofitel Alger is just 5 minutes from downtown, less than 20 minutes from the airport, right by the Botanical Gardens, the National Library and the Fine Arts Museum. The funicular can take you up the hill overlooking the old souk and the port. The 3 restaurants offer a variety of options: El Mordjane serves fabulous Algerian dishes, Le Continental boasts French gourmet meals, the coffee-shop is a great place to catch a quick bite between meetings. ... more less
- Reservation Options:
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- Also Known As:
- Sofitel Algiers Hamma Garden Hotel Algiers