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“Close proximity to airport but not really a 5 star”
Review of Hilton Alger

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Hilton Alger
Ranked #16 of 27 Hotels in Algiers
Dubai, Dubai, United Arab Emirates
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Close proximity to airport but not really a 5 star”
Reviewed 26 May 2014

It's a short ride from the Airport and the view from the top floor rooms is fantastic in either direction. The room itself was decent though more inline of a 3/4 star hotel. Complimentary breakfast was the worst I've had ever and even the food I ordered for dinner was pathetic. The lobby is big and airy but beyond the front facade; everything seems to need an urgent repair job. The business center, meeting rooms etc were all a patched up job that need a major overhaul to bring it inline of its 5 star status. English isn't the staffs strongest language and some of the managers were outright rude.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FaisalKhatib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CALVAIRE, Gérant at Hilton Alger, responded to this review, 10 June 2014
Dear Valued Guest,

Thank you for sharing your comments on tripadvisor and for chosing Hilton Alger.

I would like to take this opportunity to apologize for the inconvenience caused by our service.

I inform you that your report will be shared with our heads of departments and they will take it in consideration to improve our services.

Do not hesitate to contact me for you next trip to Algiers. I personally would assure that you will be delighted during your stay.

Best Regards

Mohamed Amine OuldAli
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Istanbul, Turkey
Level 6 Contributor
274 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 24 May 2014

Very secure hotel, very convenient to the airport. must be good for business trips. Outrageously expensive yet everything from room design to amenities, from restaurant quality to the service, everything is four stars. So, only if you want to pay the extra money only on account of security and close vicinity to your plane.

Room Tip: Facing the sea; otherwise you are liable for some street or ballroom noise.
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Feyzi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CALVAIRE, Gérant at Hilton Alger, responded to this review, 10 June 2014
Dear Valued Guest,

Thank you for your comments. Your report will be shared with our team and help us to improve our service.

I would like to take this opportunity to thank you for choosing to stay at the Hilton Alger and I hope that I will have the pleasure to welcome you on the occasion of your next trip to Algeria.

Best Regards

Mohamed Amine OuldAli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malaga, Spain
Level 3 Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 April 2014

Under my expectations. I expected more for a 5 starts hotel. Good location. Not bat rooms, but a little bit careless. Breakfast buffet poor of quality, the same in the restaurants, poor quality and expensive. The restaurant buffet for breakfast was empty and the waiter didnt want us to occupy a bigger table. He said you are two of you and you can not sit in a table for four. More than 45 minutes waiting for the bill whe I did the check out !!!. No good value for money. You pay a lot and the service is not good.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fersolsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CALVAIRE, Gérant at Hilton Alger, responded to this review, 29 May 2014
Google Translation
Cher Client,

Nous vous remercions d'avoir choisi l'hôtel Hilton Alger

Nous avons pris connaissance de vos commentaires avec beaucoup de plaisir et n'avons pas manqué de les partager avec l'ensemble de nos collègues.

Nous espérons toujours vous compter parmi nos clients fidèles et vous prions de continuer à nous aider à maintenir la qualité de service appropriée que vous méritez bien.

Cordialement

Mohamed Amine OuldAli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 April 2014

Very good for business trips. Excellent location, close to airport, close to Exhibition centre, close to City Centre and east of Algiers, and next door to Business Tower. Very good service, good Conference facilities, good choice of restaurants. During the summer, extra restaurant and very nice swimming pool.

  • Stayed April 2014, travelled on business
    • Value
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Khaled M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CALVAIRE, Gérant at Hilton Alger, responded to this review, 20 April 2014
Google Translation
Cher Client,

Je vous remercie d'avoir pris le temps de partager votre experience a l'hotel Hilton Alger.

Je ne manquerai pas de partager vos élogieux commentaires avec l'ensemble de l'équipe qui oeuvre pour vous offrir le meilleur des services.

J'espère que nous aurons le plaisir de vous accueillir lors de votre prochaine sejour a Alger.

Je vous prie de croire à mes salutations les meilleures.

Cordialement.

Mohamed Amine OuldAli.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
Reviewed 1 April 2014

Had a great business stay at Hilton Algiers, very professional team, wifi works everywhere, the Algerian traditionnal foods were awesome! GREAT Had a great business stay at Hilton Algiers, very professional team, wifi works everywhere, the Algerian traditionnal foods were awesome!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Philippe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CALVAIRE, Gérant at Hilton Alger, responded to this review, 20 April 2014
Dear Valued Guest,

Thank you for your comments,it a pleasure for us to know that you enjoyed your stay

I would like to take this opportunity to thank you for choosing to stay at the Hilton Alger and I hope that I will have the pleasure to welcome you on the occasion of your next trip to Algeria.

Best Regards

Mohamed Amine OuldAli
General Manager or.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alger
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 March 2014

Nice hotel, even if it's an old one Free shuttle to airport Staff are very welcoming at the reception Lounge is perfect This is our fourth visit in this hotel, even if we leave not far than 4 km. We feel well....

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank beststar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CALVAIRE, Gérant at Hilton Alger, responded to this review, 29 March 2014
Dear Valued Guest,

Thank you for taking time to share your experience. I am happy you enjoyed your stay.
and i informe you that your comments will be shared with our staff and help us to improve our services.

Please do not hesitate to contact as for your next stay. We look forward to welcoming you back soon.

Best Regards

Mohamed Amine Ouldali
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire, United Kingdom
Level 6 Contributor
170 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 15 March 2014

For an international hotel I found the Hilton in Algiers to be disappointing. It is the show-piece hotel of Algiers, provides everything, but at mediocre standards for this class of hotel.
Reception is probably understaffed and with mediocre English language skills, but otherwise was friendly and efficient. The concierge staff were helpful and friendly. The room was good, had a comfortable bed and had excellent free WiFi, but was a little tired; blown bulbs were not routinely replaced, but otherwise the housekeeping staff were thorough and friendly. There are four restaurants which provide excellent food, ranging from local dishes and French cuisine to international selections and bar food. The restaurant and bar staff again are friendly and generally speak good English though are sometimes inattentive to customer service.
I was not there when the outside pool was open, but it looked very inviting. The gym, however, is very well used, and being on the small side, can get crowded at popular times. I suggest that they consider limiting the time that guests stay on the treadmills at busy time, say to 25 minutes. Otherwise it is well equipped, but again lacks attention to maintenance; in particular the treadmills needed lubrication and the video systems mostly did not work.
For a few days on a business trip it is very good, for longer stays just be aware as competition is limited.

Room Tip: Rooms at the back have a sea view though I believe there are at a premium price.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter_Ingamells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CALVAIRE, Manager at Hilton Alger, responded to this review, 17 March 2014
Dear Valued Guest,

Thank you for your comments. It is a pleasure to know that you enjoy your stay.

Your constructive report will be shared with our team and help us to improve our service.

I would like to take this opportunity to thank you for choosing Hilton Alger and I hope that I will have the pleasure to welcome you on the occasion of your next trip to Algeria.

Best Regards

Mohamed Amine OuldAli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Alger

Property: Hilton Alger
Address: Pins Maritimes | El Mohammadia, Algiers 16000, Algeria
Phone Number:
Region: Algeria > Algiers Province > Algiers
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Algiers
#6 Luxury Hotel in Algiers
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hilton Alger 5*
Number of rooms: 410
Official Description (provided by the hotel):
Relax among pine trees overlooking the bay at the Hilton Alger hotel. Take the complimentary shuttle service from Houari Boumediene Airport to reach the hotel in approximately 15 minutes. The center of Algiers is a 15-minute drive from the hotel. Ideal for business, the hotel is adjacent to the Algiers International Exhibition Center, has meeting and event space with WiFi for 15-1000 guests, and a business center with a complimentary printing service amongst other supportive business services and equipment. Settle in to a contemporary guest room with a balcony and garden views. Surf the web with high-speed internet access at the large desk or relax watching the HDTV. Choose a deluxe room for sea views or indulge in more space with a suite featuring separate areas for living and sleeping. Take advantage of the array of recreational activities in this oceanfront Algiers hotel. Admire Mediterranean views from the outdoor pool surrounded by lush gardens. Enjoy a workout in the fully equipped fitness center, play tennis on the two complimentary floodlit courts or simply relax in the sauna. Savor locally and internationally inspired cuisine in one of seven dining and beverage venues in the Hilton Alger hotel. From relaxed poolside fare at The Poolhouse to authentic tagines at Casbah restaurant, there are culinary options to suit any occasion and taste. By night listen to the live music at Kantar bar. ... more   less 
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Also Known As:
Hilton Algiers Hotel Algiers
Hilton International Algiers

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